--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med LiveChat. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for LiveChat – Capterra Norge --- Breadcrumb: [Hjem](/) > [Kundeservice programmer](/directory/22/customer-service/software) > [LiveChat](/software/62194/livechat) # LiveChat Canonical: https://www.capterra.no/software/62194/livechat Page: 1 / 70\ Neste: [Next page](https://www.capterra.no/software/62194/livechat?page=2) > Denne programvaren for live chat og hjelpesenter brukes i dag av 30 000 bedrifter. Prøv LiveChat og gjør teamet ditt om til rockestjerner på kundeservice. > > Verdict: Rated **4.6/5** by 1723 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter LiveChat? LiveChat brukes av selskaper over hele verden, innen alle bransjer. Både oppstartsbedrifter, små og mellomstore bedrifter og konserner har alle satt sin lit til LiveChat i sine daglige kundeserviceoppgaver. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.6/5** | 1723 Anmeldelser | | Lett å bruke | 4.6/5 | Based on overall reviews | | Kundestøtte | 4.6/5 | Based on overall reviews | | Verdi for pengene | 4.5/5 | Based on overall reviews | | Funksjoner | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: Text - **Location**: Boston, USA - **Founded**: 2002 ## Commercial Context - **Utgangspris**: 25,00 USD - **Pricing model**: (Gratis prøveperiode) - **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Mac (desktop), Windows (desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: arabisk, dansk, engelsk, finsk, fransk, hebraisk, indonesisk, irsk, italiensk, japansk, kinesisk, koreansk, nederlandsk, norsk, polsk, portugisisk, russisk, spansk, svensk, thai, tradisjonell kinesisk, tsjekkisk, tyrkisk, tysk, ukrainsk, ungarsk - **Available Countries**: Afghanistan, Albania, Algerie, Amerikansk Samoa, Andorra, Angola, Anguilla, Antigua og Barbuda, Argentina, Armenia, Aruba, Aserbajdsjan, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belgia, Belize, Benin and 203 more ## Funksjoner - Administrasjon av tjenestenivåavtaler (SLA) - Aktivitetsdashbord - Aktivitetssporing - Behandling av negative tilbakemeldinger - Brukssporing/-analyse - CRM-modul - Chat/meldinger - Chatbot - Datasikkerhet - Datavisualisering - Engasjementssporing - Flerspråklig - Forbrukervendt chat i sanntid - Helsescore - Innboksadministrasjon - Kommunikasjonsstyring - Kontaktadministrasjon - Kundedatabase - Kundeengasjement - Kundehistorikk - Kundeopplevelsesstyring - Kundeportal - Køadministrasjon - Live-chat - Mobiltilgang - Multikanals datainnsamling - Multikanals kommunikasjon - NPS-undersøkelsestruktur - Offline-skjema - Onboarding - Oppgavebehandling - Overføringer/ruting - Prioritering - Proaktiv chat - Samarbeidsverktøy - Samtaleintelligens - Selvbetjeningsportal - Styring av arbeidsflyt - Styring av kunnskapsbase - Task Automation - Tekstanalyse - Telefonsenterstyring - Tilbakemeldingsbehandling - Tilpassede maler - Tilpasset merkevarebygging - Transkripsjoner/chathistorikk - Undersøkelser og tilbakemelding - Undersøkelses-/meningsmålingsstyring - Varsler/meldinger - Visuell analyse ... and 14 more features ## Integrations (121 total) - 1CRM - 1Password - 2way - ActiveCampaign - Adobe Commerce - Asana - Basecamp - Benchmark Email - BigCommerce - Breeze - Campaign Monitor by Marigold - Capsule - ChatBot - ChatGPT - Claude ... and 106 more integrations ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte - Døgnet rundt - Chat ## Category - [Kundeservice programmer](https://www.capterra.no/directory/22/customer-service/software) ## Relaterte kategorier - [Kundeservice programmer](https://www.capterra.no/directory/22/customer-service/software) - [Online crm system](https://www.capterra.no/directory/30072/online-crm/software) - [Live Chat programvare](https://www.capterra.no/directory/30797/live-chat/software) - [Customer Engagement Software](https://www.capterra.no/directory/30906/customer-engagement/software) - [CX programmer](https://www.capterra.no/directory/30671/customer-experience/software) ## Alternativer 1. [Freshdesk](https://www.capterra.no/software/124981/freshdesk) — 4.5/5 (3438 reviews) 2. [LiveAgent](https://www.capterra.no/software/102188/liveagent) — 4.7/5 (1786 reviews) 3. [Zendesk Suite](https://www.capterra.no/software/164283/zendesk) — 4.4/5 (4079 reviews) 4. [Tidio](https://www.capterra.no/software/144040/tidio-chat) — 4.7/5 (590 reviews) 5. [Bitrix24](https://www.capterra.no/software/113540/bitrix24) — 4.2/5 (991 reviews) ## Anmeldelser ### "Waxstop - \[sensitive content hidden\] Saved ME" — 5.0/5 > **Scott** | *1. april 2026* | Alternativ konfliktløsning | Recommendation rating: 10.0/10 > > **Fordeler**: \[sensitive content hidden\] got me back into my old account as i was still being charged but wasnt using it for so long. > > **Ulemper**: nothing > > very good platform. ----- ### "Great Live Chat plugin for WordPress websites" — 5.0/5 > **Swagat** | *17. april 2026* | Kunst og håndverk | Recommendation rating: 8.0/10 > > **Fordeler**: LiveChat plugin has really helped us with the activating livechat feature on our business website. It is easy to set up, very reliable and has helped us capture more leads and close more sales. > > **Ulemper**: The pricing is something that could be improved. It feels a bit high if compared with other competitors. ----- ### "LiveChat experience" — 3.0/5 > **Charles** | *15. mai 2026* | Logistikk og leveringskjede | Recommendation rating: 5.0/10 > > **Fordeler**: It is a very comprehensive app, with many features and will be very useful once I learn how to use it. Customer support has been very good overall. > > **Ulemper**: Very complicated. Difficult to get it setup and working correctly in my experience. I will know more once I have used it for a few weeks. For now, I am not that impressed. > > Good customer support, but very difficult to set up and learn to use. I have spent many hours trying to get the app to work on both my office PC and my iphone. ----- ### "LiveChat + HelpDesk - take a chat and summarize it into a ticket, perfect\!" — 5.0/5 > **Brian** | *22. februar 2026* | Datamaskin, programvare | Recommendation rating: 10.0/10 > > **Fordeler**: I tried HubSpot in terms of live chat and notifications and was really disappointed. Then I read about LiveChat + HelpDesk and thought I would give it a try. the LiveChat notifications work on every message, I was also able to transform a conversation into a ticket when the chat ended with a workflow automation that worked the first time\! > > **Ulemper**: the workflow automations were an obscure checkbox on the my user profile to enable beta features and the AI chat bot didn't help, but when I got to a real person this was quick. > > I'm going to buy this product for my business. I plan to sell https://gitopsmanager.io on AWS and Azure Marketplaces. I needed a LiveChat and Support Ticketing system and this is perfect\! My app manages kubernetes clusters in AWS / Azure and an opensource suite of tools to enable GitOps build and deployment globally. LiveChat and HelpDesk are critical to my success in offering great support experience to my customers. ----- ### "Excellent Tools for Responsive and Efficient Client Service" — 5.0/5 > **Colleen** | *10. april 2026* | Veldedige organisasjoner | Recommendation rating: 10.0/10 > > **Fordeler**: LiveChat, ChatBot, and Helpdesk have been excellent tools for OFE. They have helped us improve responsiveness, organize inquiries, and provide better support to the job seekers and community members we serve. LiveChat makes real-time communication easy, ChatBot helps with quick answers and after-hours support, and Helpdesk keeps our team coordinated and efficient. These tools have strengthened our service delivery and improved the overall client experience. > > **Ulemper**: Setting up LiveChat and a ChatBot can be a bit overwhelming, but the support team is excellent and will walk you through any challenges that occur. > > As a non-profit employment service organization, Opportunities for Employment (OFE) values tools that help us respond quickly, professionally, and consistently to the people we serve. LiveChat, ChatBot, and Helpdesk have been very beneficial for our team. LiveChat allows us to connect with job seekers and community members in real time, making it easier to answer questions, provide guidance, and create a welcoming first point of contact. ChatBot helps us extend support beyond regular office hours by responding to common inquiries and directing people to the right information or next steps. Helpdesk gives our team a more organized way to manage inquiries, track follow-up, and ensure nothing gets missed. Together, these tools have improved our responsiveness, strengthened the client experience, and helped us serve people more efficiently. ----- Page: 1 / 70\ Neste: [Next page](https://www.capterra.no/software/62194/livechat?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/62194/livechat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data