accessiBe

By far, the best solution for web accessibility

Kommentarer: Great experience and very straightforward

Fordeler:

It was extremely easy to install and it's a very well-thought-out product as it's very intuitive to use for website visitors. Also, you can also personalize it to the branding of your website so it won't stick out like a sore thumb.

Ulemper:

I didn't really face any inconvenience so far.

Easy to implement and gets the job done!

Fordeler:

It's a very easy to implement tool on a website and provides the necessary functionality to be compliant with high accessibility standards. It mitigates any legal risks associated with accessibility issues.

Ulemper:

Haven't tested all their features, I think they could improve the documentation on features and how to implement.

Interferes with site functionality

Kommentarer: At first, I was happy to see that my site was compliant with the WCAG 2.1 standard at the AA level when I installed the widget and ran their auditing tool. However, I tested the site with other auditing tools and it showed up as being non-compliant. I spoke to an actual auditor and he confirmed that Accessibe won't make your site compliant with the standard. This completely contradicts what Accessibe's salesperson had told me.I then notiecd that, because of the widget, filling out forms and selecting a checkbox were now mandatory on my site. All of them shoud have been optional and ticking the checkbox completely changed the results for most searches. This behaviour was noticed on PC only and not mobile. This was an egregious flaw in Accessibe's widget and should have been corrected immediately. However, their technical support told me that I could make changes to my code and that the widget forced this change to make things easier for blind people - I asked them to explain how that is possible and they didn't reply. I had a look at the code and offered them a solution that would have taken seconds to implement on their end, but they took no action.I was contacted by multiple sales and support staff asking me if I was happy with the product and if I was ready to sign up. I had the impression that they lacked structure internally and didn't have a formal process for tracking their relationships with (potential) customers. Maybe the developers never received my feedback?

Fordeler:

The widget offers some nice features for users to modify the appearance of the site.Very easy to implement and customisation was easy.The widget will make your site partially compliant with WCAG 2.1 at the AA level.They gave an extention on my trial while waiting for their support staff to iron out issues.Works with PC and mobile.

Ulemper:

Despite their claims (both on their website and via a video call), this will not guarantee full compliance with WCAG 2.1 to the AA level.The widget interferes with site functionality on PC.Technical support somewhat responsive but very, very poor.

campmor review

Kommentarer: very positive

Fordeler:

cost and ease of use and comunication with accessibe

Ulemper:

as of now we have no cons we are happy with the product

So Easy To Be Compliant!

Kommentarer: It was soooo easy to get in touch with someone, set up a demo and get the resources we needed to integrate ASAP. The demo was very helpful, as we were not sure how this compared to the competition. Nir Lavi did an excellent job explaining everything, and made it a no brainer decision to go with AccessiBe.

Fordeler:

We love that this is a comprehensive solution for accessibility on our website. It's not lacking any features compared to the competition, and has great support perks in case you run into any legal trouble. The audit they provided made it so easy to see where we can improve, but it's so nice to have the AI fill in the gaps until we can make changes.

Ulemper:

Nothing yet, it's only been a couple weeks now. Everything seems to be working perfectly!