---
description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Mint Service Desk. Les anmeldelser og oppdag lignende verktøy på Capterra Norge.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pris, anmeldelser og vurderinger for Mint Service Desk – Capterra Norge
---

Breadcrumb: [Hjem](/) > [Service Desk programvare](/directory/31027/service-desk/software) > [Mint Service Desk](/software/187044/mint-service-desk)

# Mint Service Desk

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> Ekstremt fleksibel servicedesk og plattform for ressursadministrasjon med en brukervennlig funksjon for å chatte med potensielle kunder. På stedet.
> 
> Verdict: Rated **4.8/5** by 23 users. Top-rated for **Sannsynlighet for anbefaling**.

-----

## Overview

### Hvem benytter Mint Service Desk?

Klargjort for selskaper som ønsker en løsning som kan installeres på stedet innenfor deres egen infrastruktur (dvs. privat sky).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Samlet** | **4.8/5** | 23 Anmeldelser |
| Lett å bruke | 4.9/5 | Based on overall reviews |
| Kundestøtte | 4.9/5 | Based on overall reviews |
| Verdi for pengene | 4.9/5 | Based on overall reviews |
| Funksjoner | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Sannsynlighet for anbefaling) |

## Om leverandøren

- **Selskap**: OPGK RZESZOW
- **Location**: Rzeszów, Polen
- **Founded**: 2011

## Commercial Context

- **Utgangspris**: 5,00 USD
- **Pricing model**:  (Gratis prøveperiode)
- **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Sky, SaaS, webbasert, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokalt), Linux (lokalt)
- **Supported Languages**: engelsk, malayisk, polsk, spansk, tysk
- **Available Countries**: Afghanistan, Albania, Algerie, Amerikansk Samoa, Andorra, Angola, Anguilla, Antigua og Barbuda, Argentina, Armenia, Aruba, Aserbajdsjan, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belgia, Belize, Benin and 208 more

## Funksjoner

- Administrasjon av kundestøttesaker
- Administrasjon av tjenestenivåavtaler (SLA)
- Agentgrensesnitt
- Aktivitetsdashbord
- Alerts/Escalation
- Analyser
- Automatisert ruting
- Barcode/Ticket Scanning
- Billettadministrasjon
- CMDB
- Eiendelskategorisering/sortering
- Eiendelssporing
- Endringsledelse
- Etterforskningsstyring
- Hendelseshåndtering
- Hendelsesrapportering
- Interaksjonssporing
- Inventarstyring
- Konfigurasjonsstyring
- Kontrakt-/lisenshåndtering
- Kundedatabase
- Kundestøtte
- Køadministrasjon
- Makroer/malbaserte svar
- Multikanals kommunikasjon
- Oppgavebehandling
- Prioritering
- Problemhåndtering
- Rapportering og statistikk
- Rapportering/analyse
- Selvbetjeningsportal
- Statussporing
- Styring av IT-aktiva
- Styring av kunnskapsbase
- Søk/filter
- Third-Party Integrations
- Tilpasset merkevarebygging
- Undersøkelser og tilbakemelding
- Varsler/meldinger

## Integrations (5 total)

- Lansweeper
- Microsoft Azure
- Microsoft Exchange
- OAuth
- baramundi Management Suite

## Support Options

- E-post/hjelpesenter
- Vanlige spørsmål / forum
- Kunnskapsbase
- Telefonstøtte
- Døgnet rundt
- Chat

## Category

- [Service Desk programvare](https://www.capterra.no/directory/31027/service-desk/software)

## Relaterte kategorier

- [Service Desk programvare](https://www.capterra.no/directory/31027/service-desk/software)
- [Help Desk -programvare](https://www.capterra.no/directory/30008/help-desk/software)
- [IT Asset Management Software](https://www.capterra.no/directory/30077/it-asset-management/software)
- [Digital Asset Management programvare](https://www.capterra.no/directory/30203/digital-asset-management/software)
- [ITSM tool](https://www.capterra.no/directory/30676/itsm/software)

## Alternativer

1. [ManageEngine Endpoint Central](https://www.capterra.no/software/170018/manageengine-desktop-central) — 4.6/5 (1657 reviews)
2. [JIRA Service Management](https://www.capterra.no/software/138769/jira-service-management) — 4.5/5 (770 reviews)
3. [Freshdesk](https://www.capterra.no/software/124981/freshdesk) — 4.5/5 (3434 reviews)
4. [Freshservice](https://www.capterra.no/software/132997/freshservice) — 4.5/5 (720 reviews)
5. [SysAid](https://www.capterra.no/software/107225/sysaid) — 4.5/5 (519 reviews)

## Anmeldelser

### "Lot of Posibilities with out no cost surprises" — 5.0/5

> **Iván** | *29. april 2026* | Datamaskin, programvare | Recommendation rating: 8.0/10
> 
> **Fordeler**: We migrated to Mint because the posibilities we can do with the SD. Not only for IT Tickets, we use it for purchasing, HR and Customer Service. So far we are not only using it, we are partnering with them.
> 
> **Ulemper**: They are constantly improving on features that make the user experience more easy. They have a focus On-Prem but "Cloud is coming"

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### "ITSM Software that doesn't kill your budget and time" — 5.0/5

> **Piotr** | *30. september 2021* | Datamaskin, programvare | Recommendation rating: 10.0/10
> 
> **Fordeler**: - flexibility and ease to deploy in an organization
- available on-premise (what is very important in our organization)
- ITIL V4 certified
- scalable (ready for cloud architecture - it's dockerized)
> 
> **Ulemper**: - some UX improvements 
- calendar control should be changed
- lack of API documentation in free version (had to order Enteprise)

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### "Very good Asset Management tool" — 5.0/5

> **Verifisert anmelder** | *9. oktober 2020* | Økonomiske tjenester | Recommendation rating: 7.0/10
> 
> **Fordeler**: I like that it has its own ticketing system integrated with it.
> 
> **Ulemper**: I wish they improve and modernize the user interface.

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### "Budget friendly. Great features. Built for those who actually work on SD platforms." — 5.0/5

> **Tomasz** | *30. juli 2025* | Vann og strøm | Recommendation rating: 10.0/10
> 
> **Fordeler**: Enteprise features for a very reasonable budget. If you don't want to spend tons of money - that's your choice. In addition, anytime we need a custom integration Mint Service Desk team is very helpful in that matter.
> 
> **Ulemper**: As any platform, process of implementation may take a while but it's mostly due to understanding your actual organisation needs. Luckily Mint team is very competent and they guide you through the process.
> 
> We migrated from a different platform due to their drastic pricing changes and we regret we haven't done it earlier. I strongly recommend Mint as the platform that is stable with great support (if needed).

-----

### "Nice and affordable ITSM solution." — 5.0/5

> **Mauricio** | *8. september 2025* | Forsikring | Recommendation rating: 10.0/10
> 
> **Fordeler**: It is a very affordable ITSM solution. The fact that they have On-Premises, Managed and Cloud versions helped us to decide the best one for our needs. The system is easy to use to support our users. IT helps to track the service request and incidents properly.
> 
> **Ulemper**: I think it is too early now and we have not found any show stopper. We had our "nice to have" requirements and "must have". The "must have" were all covered and many "nice to have" too. We'll see in the future if there is something not that good.
> 
> The overall experience is good, for the moment the users are happy and they are not complaining. They use email and customer portal to send their inquiries and we can easily get them, classify and solve them.

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## Links

- [View on Capterra](https://www.capterra.no/software/187044/mint-service-desk)

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