--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med HubSpot Service Hub. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for HubSpot Service Hub – Capterra Norge --- Breadcrumb: [Hjem](/) > [Help Desk -programvare](/directory/30008/help-desk/software) > [HubSpot Service Hub](/software/182476/hubspot-service-hub) # HubSpot Service Hub Canonical: https://www.capterra.no/software/182476/hubspot-service-hub Page: 1 / 9\ Neste: [Next page](https://www.capterra.no/software/182476/hubspot-service-hub?page=2) > Service Hub er en kundeserviceprogramvare som hjelper teamene å skalere støtten og glede kundene sine med effektivitet. > > Verdict: Rated **4.4/5** by 190 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter HubSpot Service Hub? HubSpot Service Hub hjelper bedrifter i vekst med å bygge sin ideelle kundeopplevelse, skape selvbetjente løsninger og vokse gjennom tilbakemeldinger fra kunder og beslutningspåvirkning. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.4/5** | 190 Anmeldelser | | Lett å bruke | 4.4/5 | Based on overall reviews | | Kundestøtte | 4.5/5 | Based on overall reviews | | Verdi for pengene | 4.2/5 | Based on overall reviews | | Funksjoner | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: HubSpot - **Location**: Cambridge, USA - **Founded**: 2012 ## Commercial Context - **Utgangspris**: 15,00 USD - **Pricing model**: (Free version available) (Gratis prøveperiode) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelsk, fransk, japansk, portugisisk, spansk, tysk - **Available Countries**: Australia, Belgia, Brasil, Canada, Danmark, Filippinene, Finland, Frankrike, Hongkong SAR Kina, India, Irland, Japan, Malaysia, Mexico, Nederland, New Zealand, Norge, Singapore, Spania, Storbritannia and 5 more ## Funksjoner - Adgangskontroller/-tillatelser - Administrasjon av kundestøttesaker - Administrasjon av tjenestenivåavtaler (SLA) - Aktivitetsdashbord - Alerts/Escalation - Analyser - Automatisert ruting - Autoresponders - Brukssporing/-analyse - CRM-modul - Chat/meldinger - Dataimport/-eksport - Dokumentlagring - E-postadministrasjon - Flerspråklig - Forbrukervendt chat i sanntid - Geotargeting - Helsescore - Innboksadministrasjon - Interaksjonssporing - Kontaktadministrasjon - Kontoadministrering - Kontovarsler - Kundedatabase - Kundeengasjement - Kundestøtte - Kunnskapsstyring - Køadministrasjon - Makroer/malbaserte svar - Mobiltilgang - Multikanals kommunikasjon - NPS til kunder - Offline-skjema - Onboarding - Oppgavebehandling - Overføringer/ruting - Prioritering - Proaktiv chat - Rapportering og statistikk - Rapportering/analyse - Samarbeidsverktøy - Selvbetjeningsportal - Styring av arbeidsflyt - Styring av kunnskapsbase - Third-Party Integrations - Tilbakemeldingsbehandling - Tilpasset merkevarebygging - Transkripsjoner/chathistorikk - Undersøkelser og tilbakemelding - Varsler/meldinger ... and 1 more features ## Integrations (100 total) - 360NRS - Accelo - Actionstep - AdRoll - AdStage - AgencyAnalytics - Airtable - Aloware - Ambassify - Asana - Aysling - Bedrock Data - BigTime - BrightTALK Central - BuiltWith ... and 85 more integrations ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte - Døgnet rundt - Chat ## Category - [Help Desk -programvare](https://www.capterra.no/directory/30008/help-desk/software) ## Relaterte kategorier - [Kundeservice programmer](https://www.capterra.no/directory/22/customer-service/software) - [Help Desk -programvare](https://www.capterra.no/directory/30008/help-desk/software) - [Live Chat programvare](https://www.capterra.no/directory/30797/live-chat/software) - [Customer Success Software](https://www.capterra.no/directory/30961/customer-success/software) - [Knowledge Management Software](https://www.capterra.no/directory/30094/knowledge-management/software) ## Alternativer 1. [Freshdesk](https://www.capterra.no/software/124981/freshdesk) — 4.5/5 (3434 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.no/software/61368/salesforce) — 4.4/5 (18783 reviews) 3. [Zendesk Suite](https://www.capterra.no/software/164283/zendesk) — 4.4/5 (4079 reviews) 4. [LiveAgent](https://www.capterra.no/software/102188/liveagent) — 4.7/5 (1783 reviews) 5. [LiveChat](https://www.capterra.no/software/62194/livechat) — 4.6/5 (1723 reviews) ## Anmeldelser ### "Stellar Service with HubSpot" — 5.0/5 > **Mai** | *26. mars 2026* | Reiseliv | Recommendation rating: 10.0/10 > > **Fordeler**: Our team uses HubSpot daily so it's critical that we maximize all its services. With Service Hub, we are easily identifying opportunities to upsell or cross-sell, which is super important for us to drive sales and scale\! > > **Ulemper**: We continue to find HubSpot and all of its various services super user friendly and super helpful to our overall goal of growth and scaling. > > With HubSpot Service Hub, we are enabling powerful alignment amongst our various teams. We're providing confidence and context to our sales and marketing teams, in ways that support our communication with all clients in various markets. ----- ### "Clean UI and easy to use support management" — 5.0/5 > **Nabil** | *14. desember 2024* | Markedsføring og reklame | Recommendation rating: 9.0/10 > > **Fordeler**: Fits in incredibly well with the rest of the HubSpot tech stack (which we also use). Lots of customizability to fit our business' support requirements. Chose between Zendesk, this gave us more features (e.g. unlimited web-to-ticket forms - which Zendesk said they did, but then said no after we'd signed up). > > **Ulemper**: Not much to dislike, if you're part of the HubSpot ecosystem, this will be easy to use for you\! > > Great tool with plenty of customizations available - have been using it for support tickets for several years now ----- ### "Extremely adaptable, powerful CRM software" — 5.0/5 > **Daniel** | *18. mai 2026* | Helse, velvære og trening | Recommendation rating: 10.0/10 > > **Fordeler**: The flexibility of automations - as a low code environment its actually super capable. Its ability to sandbox testing work and now finally to bring this through to prod is engineering practice applied to CRM. Their API is also well documented and powerful. > > **Ulemper**: There are a few hubspot specific quirks to their api - like referring to users by ID only, and then having to map these locally when scripting. Also I find the idea that you "can't" create an infinite loop of comms with its own stopping condition a little insulting, given you can craft the same thing using work arounds > > Brilliant - adaptable, scalable automation platform for customer management, marketing and general business organisation and reporting. ----- ### "Don't waste your time." — 1.0/5 > **Elizabeth** | *23. april 2025* | Medisinsk utstyr | Recommendation rating: 2.0/10 > > **Fordeler**: Nothing\! it was not user friendly at all. > > **Ulemper**: It was hard to update specific things like times you are online or basic time settings. Messy main home page. > > Overall I didn't care for it from the start it has a messy like home station and has too much going on. ----- ### "Happy customer" — 4.0/5 > **Mehakpreet** | *22. mai 2025* | E-læring | Recommendation rating: 7.0/10 > > **Fordeler**: It really helped me manage the customer data more effectively which sometimes can be left under looked by manual interference. > > **Ulemper**: I particularly didn’t feel any problem using hub-spot since our operations were single platform based but if u looking for diversity it may charge you extra. > > I particularly enjoyed using service hub and it was easy to demonstrate as well by the time i learned new features by myself which i loved the most. ----- Page: 1 / 9\ Neste: [Next page](https://www.capterra.no/software/182476/hubspot-service-hub?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/182476/hubspot-service-hub) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data