--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med HubSpot Service Hub. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for HubSpot Service Hub – Capterra Norge --- Breadcrumb: [Hjem](/) > [Help Desk -programvare](/directory/30008/help-desk/software) > [HubSpot Service Hub](/software/182476/hubspot-service-hub) # HubSpot Service Hub Canonical: https://www.capterra.no/software/182476/hubspot-service-hub Page: 1 / 9\ Neste: [Next page](https://www.capterra.no/software/182476/hubspot-service-hub?page=2) > Service Hub er en kundeserviceprogramvare som hjelper teamene å skalere støtten og glede kundene sine med effektivitet. > > Verdict: Rated **4.4/5** by 193 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter HubSpot Service Hub? HubSpot Service Hub hjelper bedrifter i vekst med å bygge sin ideelle kundeopplevelse, skape selvbetjente løsninger og vokse gjennom tilbakemeldinger fra kunder og beslutningspåvirkning. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.4/5** | 193 Anmeldelser | | Lett å bruke | 4.4/5 | Based on overall reviews | | Kundestøtte | 4.5/5 | Based on overall reviews | | Verdi for pengene | 4.2/5 | Based on overall reviews | | Funksjoner | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: HubSpot - **Location**: Cambridge, USA - **Founded**: 2012 ## Commercial Context - **Utgangspris**: 15,00 USD - **Pricing model**: (Free version available) (Gratis prøveperiode) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: dansk, engelsk, finsk, fransk, italiensk, japansk, kinesisk, koreansk, nederlandsk, norsk, polsk, portugisisk, spansk, svensk, thai, tradisjonell kinesisk, tysk - **Available Countries**: Australia, Belgia, Brasil, Canada, Danmark, Filippinene, Finland, Frankrike, Hongkong SAR Kina, India, Irland, Japan, Malaysia, Mexico, Nederland, New Zealand, Norge, Singapore, Spania, Storbritannia and 5 more ## Funksjoner - Adgangskontroller/-tillatelser - Administrasjon av kundestøttesaker - Administrasjon av tjenestenivåavtaler (SLA) - Aktivitetsdashbord - Alerts/Escalation - Analyser - Automatisert ruting - Autoresponders - Billettadministrasjon - Brukssporing/-analyse - CRM-modul - Chat/meldinger - Chatbot - Dataimport/-eksport - Dokumentlagring - E-postadministrasjon - Flerspråklig - Forbrukervendt chat i sanntid - Geotargeting - Helsescore - Innboksadministrasjon - Interaksjonssporing - Kontaktadministrasjon - Kontoadministrering - Kontovarsler - Kundedatabase - Kundeengasjement - Kundestøtte - Kunnskapsstyring - Køadministrasjon - Makroer/malbaserte svar - Mobiltilgang - Multikanals kommunikasjon - NPS til kunder - Offline-skjema - Onboarding - Oppgavebehandling - Overføringer/ruting - Proaktiv chat - Rapportering og statistikk - Rapportering/analyse - Samarbeidsverktøy - Selvbetjeningsportal - Styring av arbeidsflyt - Styring av kunnskapsbase - Third-Party Integrations - Tilbakemeldingsbehandling - Transkripsjoner/chathistorikk - Undersøkelser og tilbakemelding - Varsler/meldinger ... and 4 more features ## Integrations (97 total) - 360NRS - Accelo - Actionstep - AdRoll - AdStage - AgencyAnalytics - Airtable - Aloware - Ambassify - Asana - Aysling - Bedrock Data - BigTime - BrightTALK Central - BuiltWith ... and 82 more integrations ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte - Døgnet rundt - Chat ## Category - [Help Desk -programvare](https://www.capterra.no/directory/30008/help-desk/software) ## Relaterte kategorier - [Kundeservice programmer](https://www.capterra.no/directory/22/customer-service/software) - [Help Desk -programvare](https://www.capterra.no/directory/30008/help-desk/software) - [Live Chat programvare](https://www.capterra.no/directory/30797/live-chat/software) - [Customer Success Software](https://www.capterra.no/directory/30961/customer-success/software) - [Knowledge Management Software](https://www.capterra.no/directory/30094/knowledge-management/software) ## Alternativer 1. [Freshdesk](https://www.capterra.no/software/124981/freshdesk) — 4.5/5 (3487 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.no/software/61368/salesforce) — 4.4/5 (18812 reviews) 3. [Zendesk Suite](https://www.capterra.no/software/164283/zendesk) — 4.4/5 (4094 reviews) 4. [LiveAgent](https://www.capterra.no/software/102188/liveagent) — 4.7/5 (1789 reviews) 5. [LiveChat](https://www.capterra.no/software/62194/livechat) — 4.6/5 (1728 reviews) ## Anmeldelser ### "Stellar Service with HubSpot" — 5.0/5 > **Mai** | *26. mars 2026* | Reiseliv | Recommendation rating: 10.0/10 > > **Fordeler**: Our team uses HubSpot daily so it's critical that we maximize all its services. With Service Hub, we are easily identifying opportunities to upsell or cross-sell, which is super important for us to drive sales and scale\! > > **Ulemper**: We continue to find HubSpot and all of its various services super user friendly and super helpful to our overall goal of growth and scaling. > > With HubSpot Service Hub, we are enabling powerful alignment amongst our various teams. We're providing confidence and context to our sales and marketing teams, in ways that support our communication with all clients in various markets. ----- ### "Happy customer" — 4.0/5 > **Mehakpreet** | *22. mai 2025* | E-læring | Recommendation rating: 7.0/10 > > **Fordeler**: It really helped me manage the customer data more effectively which sometimes can be left under looked by manual interference. > > **Ulemper**: I particularly didn’t feel any problem using hub-spot since our operations were single platform based but if u looking for diversity it may charge you extra. > > I particularly enjoyed using service hub and it was easy to demonstrate as well by the time i learned new features by myself which i loved the most. ----- ### "Outstanding Customer Service Platform That Improves Efficiency and Customer Experience" — 5.0/5 > **Nigel** | *17. september 2026* | Transport/jernbane | Recommendation rating: 10.0/10 > > **Fordeler**: HubSpot Service Hub provides an intuitive and user-friendly platform that makes it easy to manage customer interactions, support tickets, and communications in one centralized location. The ticket management system is well organized, automation features reduce manual work, and the reporting tools provide valuable insights into service performance. The integration with other HubSpot products creates a seamless workflow across customer service, sales, and marketing teams. Customer support resources and training materials are also comprehensive and easy to access. > > **Ulemper**: Some advanced features and customizations can become costly as your organization grows. Reporting capabilities are strong, but certain specialized reports may require additional configuration. There can also be a learning curve when implementing more complex automations or workflows. > > My overall experience with HubSpot Service Hub has been very positive. The platform has helped improve efficiency, track customer interactions more effectively, and streamline support processes. Its ease of use allows team members to become productive quickly, while the automation and reporting tools help management monitor performance and identify opportunities for improvement. The system is reliable, scalable, and well suited for organizations seeking to enhance customer service delivery and provide a better customer experience. ----- ### "Don't waste your time." — 1.0/5 > **Elizabeth** | *23. april 2025* | Medisinsk utstyr | Recommendation rating: 2.0/10 > > **Fordeler**: Nothing\! it was not user friendly at all. > > **Ulemper**: It was hard to update specific things like times you are online or basic time settings. Messy main home page. > > Overall I didn't care for it from the start it has a messy like home station and has too much going on. ----- ### "HubSpot Service Hub: Great for Onboarding, Pricey for Light Users" — 4.0/5 > **Estrella** | *28. juli 2026* | Datamaskin, programvare | Recommendation rating: 8.0/10 > > **Fordeler**: It centralizes our onboarding playbooks, slide decks, and client tracking in one place. Having our ticket management and customer data connected directly to our CRM makes handoffs smooth and gives us a clear view of task progress. > > **Ulemper**: The pricing feels high for lightweight internal users. The live chat setup and customer support ticket resolutions can be slow, while navigating security permissions and workspace settings feels unnecessarily complex for quick check-ins. > > Over 2 years, it’s been a solid hub for client onboarding slides, task management, and tracking overall customer health. While support and chat workflows can lag, it offers good value for money by aligning client data in one platform. ----- Page: 1 / 9\ Neste: [Next page](https://www.capterra.no/software/182476/hubspot-service-hub?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/182476/hubspot-service-hub) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data