--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Zoho Assist. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for Zoho Assist – Capterra Norge --- Breadcrumb: [Hjem](/) > [Remote Work Software](/directory/31855/remote-work/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.no/software/181775/zoho-assist Page: 1 / 59\ Neste: [Next page](https://www.capterra.no/software/181775/zoho-assist?page=2) > Zoho Assist gir et enkelt og rett frem brukergrensesnitt for å koble til eksterne datamaskiner hvor som helst på kloden. > > Verdict: Rated **4.7/5** by 1446 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter Zoho Assist? Outsourcet IT- og MSP-støtte, IT-støtte, kundestøtte. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.7/5** | 1446 Anmeldelser | | Lett å bruke | 4.7/5 | Based on overall reviews | | Kundestøtte | 4.6/5 | Based on overall reviews | | Verdi for pengene | 4.7/5 | Based on overall reviews | | Funksjoner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: Zoho - **Founded**: 1996 ## Commercial Context - **Utgangspris**: 480,00 € - **Pricing model**: (Free version available) (Gratis prøveperiode) - **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: bulgarsk, engelsk, fransk, italiensk, japansk, kinesisk, koreansk, nederlandsk, portugisisk, spansk, svensk, tysk - **Available Countries**: Afghanistan, Albania, Algerie, Amerikansk Samoa, Andorra, Angola, Anguilla, Antigua og Barbuda, Argentina, Armenia, Aruba, Aserbajdsjan, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgia, Belize and 209 more ## Funksjoner - Adgangskontroller/-tillatelser - Administrasjon av kundestøttesaker - Chat/meldinger - Dashbord - Desktop/Browser Sharing - Diagnoseverktøy - Ekstern tilgang/kontroll - Feilsøking - Fildeling - Filoverføring - Fjernovervåking og administrasjon - Fjernstøtte - For MSP-er - HD-audio/-video - Live-chat - Merknader - Mobilskjermdeling - Mobiltilgang - Multikanals kommunikasjon - Opptak - Problemhåndtering - Rapportering og statistikk - Rapportering/analyse - Real-Time Monitoring - Samarbeidsverktøy - Sanntidschat - Selvbetjeningsportal - Serverovervåking - Sikkerhetskopiering og gjenoppretting - Skjermdeling - Skjermdeling i sanntid - Skjermopptak - Tidsplanlegging - Undersøkelser og tilbakemelding - Uovervåket tilgang - Videochat - Videokonferanse - Øktopptak ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte - Døgnet rundt - Chat ## Category - [Remote Work Software](https://www.capterra.no/directory/31855/remote-work/software) ## Relaterte kategorier - [Fjernsupport programvare](https://www.capterra.no/directory/30928/remote-support/software) - [Remote Work Software](https://www.capterra.no/directory/31855/remote-work/software) - [Remote Desktop Software](https://www.capterra.no/directory/31955/remote-desktop/software) - [ITSM tool](https://www.capterra.no/directory/30676/itsm/software) - [MSP programvare](https://www.capterra.no/directory/30921/msp/software) ## Alternativer 1. [Freshdesk](https://www.capterra.no/software/124981/freshdesk) — 4.5/5 (3460 reviews) 2. [Atera](https://www.capterra.no/software/144309/atera) — 4.5/5 (449 reviews) 3. [TeamViewer ONE](https://www.capterra.no/software/122252/teamviewer) — 4.6/5 (11629 reviews) 4. [AnyDesk](https://www.capterra.no/software/149595/anydesk) — 4.6/5 (1787 reviews) 5. [ISL Light](https://www.capterra.no/software/146892/isl-light) — 4.7/5 (779 reviews) ## Anmeldelser ### "Other softwares don't even come close to Zoho" — 5.0/5 > **Trevor** | *23. mai 2026* | Forbrukertjenester | Recommendation rating: 10.0/10 > > **Fordeler**: I have a small business, and Zoho Assist helps me so much. The value for money is amazing, since I use the free account I'm able to not only connect remotely but I can have a few computers on unattended access so I can help whenever. We have multiple branches and being able to jump on and assist is a Godsend. It's so easy to use, I have people who are not computer savvy able to use it and it just works. The connection is stable, never having any connection issues at all. > > **Ulemper**: Honestly, nothing. I don't like that it's always asking me to pay for it, but I think they finally got me today and I'm going to upgrade to the $18 plan as one pro user, and no unattended access except the free ones. > > Overall, my experience has been a good one. I needed a program that I could jump on, send a link and access a computer remotely without needed excess drivers and other random things installing in the background, just a few buttons and I'm connected. I tried using other programs but they seem like they were made in the 80s compared to this. ----- ### "Easy to Use, Reliable Remote Support Tool" — 5.0/5 > **Will** | *26. mai 2026* | Engrossalg | Recommendation rating: 10.0/10 > > **Fordeler**: Zoho Assist is extremely easy to use, both for the technician and the end user. The setup process is quick, and joining a remote session is straightforward with minimal steps, which is ideal when supporting non‑technical users. The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools. Performance is reliable, with stable connections and good screen responsiveness. It also integrates well with other Zoho products, which helps streamline workflows. > > **Ulemper**: There are very few downsides overall, but at times the interface can feel slightly basic compared to some higher-end alternatives. Some advanced features are not as intuitive to locate initially, and there can occasionally be minor latency depending on the network connection. However, these issues are relatively minor and do not impact day-to-day use. > > Overall, Zoho Assist provides a dependable and user-friendly remote support solution. It strikes a good balance between simplicity and functionality, making it suitable for both IT professionals and less technical users. The platform allows quick access to remote machines, supports efficient troubleshooting, and reduces the time needed to resolve issues. It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key. ----- ### "Remote Access Connection Issues" — 1.0/5 > **Adrian** | *23. juni 2026* | Datamaskin- og nettverkssikkerhet | Recommendation rating: 2.0/10 > > **Fordeler**: Faster connection speed when connected. Lesser latency in comparison to team viewer and any desk platforms. > > **Ulemper**: Long process setting up a remote session with a client. From the downloading remote access file to authentication, is very long. ----- ### "Reliable Remote Support with Zoho Assist for Small Business" — 4.0/5 > **Verifisert anmelder** | *17. april 2026* | Datamaskin, maskinvare | Recommendation rating: 9.0/10 > > **Fordeler**: What I like most about Zoho Assist for my small business is how simple and effective it is for providing remote support to my clients. It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money. The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support. It’s a practical tool that helps me maintain a professional and efficient support experience for my clients. > > **Ulemper**: What I dislike is that there can occasionally be minor performance hiccups or limitations depending on the client’s network connection, which can impact the smoothness of a session. Some advanced features are also locked behind higher-tier plans, which can be a consideration for a small business trying to keep costs down. While it generally works well, there are moments where it doesn’t feel as polished as some larger, more established remote support platforms. > > Overall, my experience with Zoho Assist has been very positive. It provides a reliable and cost-effective solution for delivering remote support, which is essential for running a small IT-focused business. Despite a few minor drawbacks, it offers strong functionality and ease of use, making it a valuable tool for supporting clients and maintaining efficient operations. ----- ### "Pretty solid solution for small tech companies" — 5.0/5 > **Verifisert anmelder** | *7. mai 2026* | Informasjonsteknologi og -tjenester | Recommendation rating: 8.0/10 > > **Fordeler**: Pretty smooth transition with branding. The remote feature is smooth on the web portal, desktop agent and iphone app. Customer support is spot on with quick response when issues are reported. Pretty simple to use once you get use to the management page. > > **Ulemper**: Not much on the end point reporting side at this time but i imagine its in the works. I've experienced 1 bad connection issue but that was cleared up after reporting to support. > > Overall its been a great experience. I was a bit on edge with the cost for the service but its been pretty solid compared to connect wise. ----- Page: 1 / 59\ Neste: [Next page](https://www.capterra.no/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data