--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Twilio. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for Twilio – Capterra Norge --- Breadcrumb: [Hjem](/) > [Cloud kommunikasjon plattform](/directory/31362/cloud-communication-platform/software) > [Twilio](/software/180158/twilio-communications-platform) # Twilio Canonical: https://www.capterra.no/software/180158/twilio-communications-platform Page: 1 / 22\ Neste: [Next page](https://www.capterra.no/software/180158/twilio-communications-platform?page=2) > Twilio leverer enkle API-er for betal-for-bruk for bedrifter som kan bygge skalerbare, pålitelige tale- og SMS-apper for nett- eller mobilenheter. > > Verdict: Rated **4.4/5** by 508 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter Twilio? Brukes av bedrifter i alle størrelser som trenger løsninger for skykommunikasjon i over 100 forskjellige land ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.4/5** | 508 Anmeldelser | | Lett å bruke | 4.1/5 | Based on overall reviews | | Kundestøtte | 4.0/5 | Based on overall reviews | | Verdi for pengene | 4.2/5 | Based on overall reviews | | Funksjoner | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: Twilio - **Location**: San Francisco, USA - **Founded**: 2008 ## Commercial Context - **Utgangspris**: 0,01 USD - **Pricing model**: (Free version available) (Gratis prøveperiode) - **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Windows (lokalt), Linux (lokalt) - **Supported Languages**: engelsk, fransk, japansk, portugisisk, spansk, tysk - **Available Countries**: Argentina, Australia, Brasil, Canada, Chile, Colombia, Frankrike, Hongkong SAR Kina, Irland, Israel, Japan, Mexico, New Zealand, Singapore, Storbritannia, Sveits, Taiwan, Tyskland, USA, Østerrike ## Funksjoner - Anropslogging - Anropsovervåking - Anropsruting - Anropssporing - Arrangementsutløste handlinger - Audio/Video Conferencing - Automated Attendant - Automatisert respons - Automatisert ruting - Automatisk samtaledistribusjon - CRM-modul - Chat/meldinger - Chatbot - Datatelefoniintegrasjon - Flere skript - IVR - Innlegging av telefonnøkkel - Innringer-ID - Kampanjestyring - Konferanser - Kontaktadministrasjon - Køadministrasjon - Masseteksting - Mobilkuponger - Naturlig språkbehandling - Opptak - PBX - Planlagte meldinger - Rapportering og statistikk - Rapportering/analyse - SIP Trunking - Samtale-scripting - Samtaleopptak - Sanntidschat - Stemmetilpasning - Talegjenkjenning - Talemeldinger - Tekst til tale - Telefonsenterstyring - Third-Party Integrations - Tilpasning av meldinger - Toveis meldinger - Varsler/meldinger - VoIP ## Integrations (7 total) - Freshdesk - Oracle Service - Salesforce Service Cloud - SugarCRM - Zapier - Zendesk Suite - Zoho CRM ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte - Døgnet rundt - Chat ## Category - [Cloud kommunikasjon plattform](https://www.capterra.no/directory/31362/cloud-communication-platform/software) ## Relaterte kategorier - [Cloud kommunikasjon plattform](https://www.capterra.no/directory/31362/cloud-communication-platform/software) - [SMS markedsføring programvare](https://www.capterra.no/directory/30842/sms-marketing/software) - [CX programmer](https://www.capterra.no/directory/30671/customer-experience/software) - [IVR programvare](https://www.capterra.no/directory/30231/ivr/software) - [Samtaleopptak programvare](https://www.capterra.no/directory/30533/call-recording/software) ## Alternativer 1. [Bitrix24](https://www.capterra.no/software/113540/bitrix24) — 4.2/5 (1002 reviews) 2. [Jira](https://www.capterra.no/software/19319/jira) — 4.4/5 (15459 reviews) ## Anmeldelser ### "Powerful Platform, Frustrating Business Verification Process" — 4.0/5 > **Muhammed** | *21. juli 2026* | Transport/jernbane | Recommendation rating: 7.0/10 > > **Fordeler**: Twilio offers a comprehensive set of communication APIs with excellent documentation and a developer-friendly platform. The integration process is well designed, and the available SDKs make it easy to build SMS, voice, and WhatsApp features into applications. The platform is reliable and supports a wide range of use cases. > > **Ulemper**: The account verification and compliance process was the most frustrating part of our experience. Our business verification was rejected multiple times despite providing the requested documents, and support was slow to resolve the issue. This significantly delayed our project and made the onboarding process much more difficult than expected. > > Our overall experience with Twilio was mixed. The platform itself is powerful, well documented, and offers a wide range of communication APIs that are easy to integrate. However, our experience with the verification and compliance process was disappointing. Despite submitting the required business documents multiple times, our verification requests were repeatedly rejected without clear guidance on how to resolve the issue. The slow support response caused unnecessary delays to our project and prevented us from using the platform as planned. While Twilio has excellent technology, the onboarding experience needs significant improvement for business customers. ----- ### "Works great for our needs\!" — 5.0/5 > **Matthew** | *29. september 2025* | Religiøse institusjoner | Recommendation rating: 10.0/10 > > **Fordeler**: It is very comprehensive. It can do lots of things. We don't use all the features, but love knowing it can do so much when and if we do need it. > > **Ulemper**: The interface can sometimes be a bit confusing. but they have a very good help file. Every time I've tried to find something and could not, checking the help file has given me step-by-step instructions. Only once did I ever need to contact support, and they resolved my issues quickly. > > Overall it has been a very good experience. We use this with our CHMS system to text the congregation. It works well, and is relatively inexpensive. ----- ### "Hidden Fees, Broken System, No Refunds" — 1.0/5 > **Stacey** | *7. august 2026* | Transport/jernbane | Recommendation rating: 0.0/10 > > **Fordeler**: I can’t say anything positive. I never got through the process because they took my money first. Bad > > **Ulemper**: Misleading charges, no clear cancellation option, slow support, and software that doesn’t work. I was billed without consent and couldn’t cancel on the website. Terrible experience — avoid this company. > > Hidden process, blocked cancellation, late replies, charged without consent, refused refund. Awful company. ----- ### "Excellent telephony tool" — 5.0/5 > **Suzanne** | *10. juni 2026* | Forsikring | Recommendation rating: 9.0/10 > > **Fordeler**: Excellent Telephony system providing outbound priority disciplines to meet business needs and customer contact. Robust and dependable supporting large volumes of leads. > > **Ulemper**: Given its detailed and multi functional it takes a bit of training ing and practice to get used to all the functionalities but that’s a nice issue to have. > > Outbound customer dialler system, priorities preset to ensure call times achieved. MI to overview performance ----- ### "Best low cost call tracking with unlimited customisation" — 5.0/5 > **William** | *7. juli 2025* | Markedsføring og reklame | Recommendation rating: 10.0/10 > > **Fordeler**: Nothing on the market compares to twilio when it comes to cost at scale. Twilio provides API access so you have full control over all your call data > > **Ulemper**: not very easy to use for those who don't have programming experience. Although can be used if a non technical person follows a step by step tutorial for your specific use case > > Twilio operates on the backend of Dialhawk which is a call tracking software I use in my marketing agency. Without Twilio I wouldn't have the tech to run my business as effectively. ----- Page: 1 / 22\ Neste: [Next page](https://www.capterra.no/software/180158/twilio-communications-platform?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/180158/twilio-communications-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data