---
description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Twilio. Les anmeldelser og oppdag lignende verktøy på Capterra Norge.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pris, anmeldelser og vurderinger for Twilio – Capterra Norge
---

Breadcrumb: [Hjem](/) > [Cloud kommunikasjon plattform](/directory/31362/cloud-communication-platform/software) > [Twilio](/software/180158/twilio-communications-platform)

# Twilio

Canonical: https://www.capterra.no/software/180158/twilio-communications-platform

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> Twilio leverer enkle API-er for betal-for-bruk for bedrifter som kan bygge skalerbare, pålitelige tale- og SMS-apper for nett- eller mobilenheter.
> 
> Verdict: Rated **4.4/5** by 502 users. Top-rated for **Sannsynlighet for anbefaling**.

-----

## Overview

### Hvem benytter Twilio?

Brukes av bedrifter i alle størrelser som trenger løsninger for skykommunikasjon i over 100 forskjellige land

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Samlet** | **4.4/5** | 502 Anmeldelser |
| Lett å bruke | 4.1/5 | Based on overall reviews |
| Kundestøtte | 4.0/5 | Based on overall reviews |
| Verdi for pengene | 4.2/5 | Based on overall reviews |
| Funksjoner | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Sannsynlighet for anbefaling) |

## Om leverandøren

- **Selskap**: Twilio
- **Location**: San Francisco, USA
- **Founded**: 2008

## Commercial Context

- **Utgangspris**: 0,01 USD
- **Pricing model**:  (Free version available) (Gratis prøveperiode)
- **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Sky, SaaS, webbasert, Windows (lokalt), Linux (lokalt)
- **Supported Languages**: engelsk, fransk, japansk, portugisisk, spansk, tysk
- **Available Countries**: Argentina, Australia, Brasil, Canada, Chile, Colombia, Frankrike, Hongkong SAR Kina, Irland, Israel, Japan, Mexico, New Zealand, Singapore, Storbritannia, Sveits, Taiwan, Tyskland, USA, Østerrike

## Funksjoner

- Anropslogging
- Anropsovervåking
- Anropsruting
- Anropssporing
- Arrangementsutløste handlinger
- Audio/Video Conferencing
- Automated Attendant
- Automatisert respons
- Automatisert ruting
- Automatisk samtaledistribusjon
- CRM-modul
- Chat/meldinger
- Chatbot
- Datatelefoniintegrasjon
- Flere skript
- IVR
- Innlegging av telefonnøkkel
- Innringer-ID
- Kampanjestyring
- Kontaktadministrasjon
- Køadministrasjon
- Masseteksting
- Mobilkuponger
- Naturlig språkbehandling
- Opptak
- PBX
- Planlagte meldinger
- Rapportering og statistikk
- Rapportering/analyse
- SIP Trunking
- Samtale-scripting
- Samtaleopptak
- Sanntidschat
- Stemmetilpasning
- Talegjenkjenning
- Talemeldinger
- Tekst til tale
- Telefonsenterstyring
- Third-Party Integrations
- Tilpasning av meldinger
- Toveis meldinger
- VoIP

## Integrations (7 total)

- Freshdesk
- Oracle Service
- Salesforce Service Cloud
- SugarCRM
- Zapier
- Zendesk Suite
- Zoho CRM

## Support Options

- E-post/hjelpesenter
- Vanlige spørsmål / forum
- Kunnskapsbase
- Telefonstøtte
- Døgnet rundt
- Chat

## Category

- [Cloud kommunikasjon plattform](https://www.capterra.no/directory/31362/cloud-communication-platform/software)

## Relaterte kategorier

- [Cloud kommunikasjon plattform](https://www.capterra.no/directory/31362/cloud-communication-platform/software)
- [SMS markedsføring programvare](https://www.capterra.no/directory/30842/sms-marketing/software)
- [CX programmer](https://www.capterra.no/directory/30671/customer-experience/software)
- [IVR programvare](https://www.capterra.no/directory/30231/ivr/software)
- [Samtaleopptak programvare](https://www.capterra.no/directory/30533/call-recording/software)

## Alternativer

1. [Jira](https://www.capterra.no/software/19319/jira) — 4.4/5 (15367 reviews)
2. [Bitrix24](https://www.capterra.no/software/113540/bitrix24) — 4.2/5 (990 reviews)

## Anmeldelser

### "Powerful Tool but Could be Better" — 3.0/5

> **Eric** | *27. januar 2026* | Bilindustri | Recommendation rating: 7.0/10
> 
> **Fordeler**: Twilio has pretty broad integrations across a variety of platforms.  Ubiquity is one of the great features of Twilio.
> 
> **Ulemper**: When Twilio goes down or there are issues with a number, it is on the "user" to figure out what is broken. There is very little proactive communication.
> 
> I integrated Twilio with a number of different products including Lightspeed EVO, Appsheets, Hubspot CRM and Ultra by Ulgebra.  Twilio as I understand it now integrates directly with Hubspot.

-----

### "Works great for our needs\!" — 5.0/5

> **Matthew** | *29. september 2025* | Religiøse institusjoner | Recommendation rating: 10.0/10
> 
> **Fordeler**: It is very comprehensive. It can do lots of things.  We don't use all the features, but love knowing it can do so much when and if we do need it.
> 
> **Ulemper**: The interface can sometimes be a bit confusing. but they have a very good help file. Every time I've tried to find something and could not, checking the help file has given me step-by-step instructions.  Only once did I ever need to contact support, and they resolved my issues quickly.
> 
> Overall it has been a very good experience. We use this with our CHMS system to text the congregation. It works well, and is relatively inexpensive.

-----

### "Good Option for Communication APIs" — 4.0/5

> **Verifisert anmelder** | *8. mai 2026* | Informasjonstjenester | Recommendation rating: 8.0/10
> 
> **Fordeler**: We used Twilio for OTP and notification messages in one of our project  , and the message delievery was quite consistent. The integration process was manageable with the help of the documentation. After the initial setup , it worked reliably for our need.
> 
> **Ulemper**: A few parts of the setup were confusing at first, especially while configuring some API settings. Pricing also started feeling a bit high as usage increased. It look some testing before everything worked the way we wanted.
> 
> Overall, the experience has been good for handling messaging and communication features without building everything from scratch. It saved development time and was flexible enough for different requirements. Once we got familiar with the platform, managing things became much easier.

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### "Best low cost call tracking with unlimited customisation" — 5.0/5

> **William** | *7. juli 2025* | Markedsføring og reklame | Recommendation rating: 10.0/10
> 
> **Fordeler**: Nothing on the market compares to twilio when it comes to cost at scale. Twilio provides API access so you have full control over all your call data
> 
> **Ulemper**: not very easy to use for those who don't have programming experience. Although can be used if a non technical person follows a step by step tutorial for your specific use case
> 
> Twilio operates on the backend of Dialhawk which is a call tracking software I use in my marketing agency. Without Twilio I wouldn't have the tech to run my business as effectively.

-----

### "Flexible and robust SMS solution" — 4.0/5

> **Nallely** | *29. april 2025* | Mat og drikke | Recommendation rating: 9.0/10
> 
> **Fordeler**: - Flexibility to manage marketing budget autonomously&#10;- Competitive pricing &#10;- Good customer support and highly committed staff &#10;- clear visibility of spend with possibilities to set up multiple accounts
> 
> **Ulemper**: - You need to develop custom connectors &#10;- The RCS services is limited &#10;- Consent management is standard, most probably you need to create custom integration to manage the opt in and out between Twilio and your CRM or Consent management system
> 
> I have been working and using Twilio since 2021 and they are very competitive vendors with strong commitment and flexible solutions. My requirements were out of standard and we became one of the biggest and most important Customers. We were always supported with honesty and reliability.

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## Links

- [View on Capterra](https://www.capterra.no/software/180158/twilio-communications-platform)

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| de-CH | <https://www.capterra.ch/software/180158/twilio-communications-platform> |
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| fr | <https://www.capterra.fr/software/180158/twilio-communications-platform> |
| fr-BE | <https://fr.capterra.be/software/180158/twilio-communications-platform> |
| fr-CA | <https://fr.capterra.ca/software/180158/twilio-communications-platform> |
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| ja | <https://www.capterra.jp/software/180158/twilio-communications-platform> |
| nb | <https://www.capterra.no/software/180158/twilio-communications-platform> |
| nl | <https://www.capterra.nl/software/180158/twilio-communications-platform> |
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| pt-PT | <https://www.capterra.pt/software/180158/twilio-communications-platform> |
| sv | <https://www.capterra.se/software/180158/twilio-communications-platform> |

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