EngageBay CRM
Hva er EngageBay CRM?
EngageBay er en enkel, rimelig, alt-i-ett-CRM-programvare for markedsføring, salg og service, utviklet for småbedrifter og oppstartsbedrifter for å anskaffe, engasjere og pleie besøkende til nettstedet og konvertere dem til fornøyde kunder. Skaff salgsmuligheter gjennom salgsmulighetsskjemaer og popup-vinduer, få tilgang til nettbesøkende gjennom flotte landingssider, plei gjennom engasjerende e-poster, og automatiser markedsføringstrakten med markedsføringsautomatisering – alt fra én brukervennlig plattform.
Hvem benytter EngageBay CRM?
Små til mellomstore bedrifter som krever rimelig, alt i én salgs- og markedsføringsprogramvare for å anskaffe, engasjere, pleie og konvertere besøkende til kunder.
Er du usikker på EngageBay CRM?
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EngageBay CRM
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Anmeldelser av EngageBay CRM
Brendan
One of the best all-in-one CRM
Kommentarer: My overall experience with Engagebay has been exceptional. EngageBay has made our whole Sales process easy to track. We are able to easily track where a prospect is in the Sales Cycle and on the Marketing side, we have been able to run a few successful email and sms campaigns. We have also been utilizing the landing pages from EngageBay for other campaigns that we have been running and for recruiting purposes as well.
Fordeler:
What I like the most about EngageBay is that it's an inclusive platform where Sales, Marketing, and Support can be able to work together on the same platform and helps these different but intertwined departments to be always in sync.
Ulemper:
There is nothing I don't like about Engagebay so far, it does everything we were looking for in a platform of its nature.
Antonio
Perfect for small businesses
Kommentarer: Pretty satisfied. Good solution at this price (free :-) (I use only the help desk module for now).
Fordeler:
It's very modular. You can use just the required feature without paying for extra modules. This means that it can be adapted to any business. For example, in my business, I only need the help desk feature for now, which is free, by the way! It's nice to know that I can add the marketing module if one day I decide to do some email marketing automation.
Ulemper:
I have no complains so far, and I have been using it for 2 years.
Verifisert anmelder
Absolutely horrible!!
Kommentarer:
I've setup a "Sequence" with 3 emails to be sent before holding my Webinar and thought everything was ok and went on.
Just to come back on the day of the Webinar to see that nothing was sent and every contact was hard bounced. Yes every single one of them.
Furthermore I couldn't send any email broadcasts to the contacts either. So mainly I was left with leads for my Webinar which I couldn't even use, were it up to Engagebay.
The support team's solution? Purchase credits to "verify the contacts" to be able to use them.
So besides making me lose my time, not delivering the emails and rendering all my contacts useless they want me to purchase something for it to actually work??
Absolutely disgusting and shameful business practices!
They then tell me that the problem is not on their end and insist that every contact has an invalid email address.
With another similar service I sent the emails with ease. Out of all the contacts, only 4 bounced.
Engagebay has set me back a lot with this.
Avoid at all costs!
Fordeler:
At first I liked what it offered for the free plan (things that other similar services didn't offer for free).
Ulemper:
It doesn't work at all and the support team asks you to purchase credits for it to work.
Svar fra EngageBay
for 2 år siden
Hi there, sorry to know about your experience with EngageBay. Just to bring to your notice, a hard bounce happens only when the email address is invalid. It looks like that is the case here. If the email address is invalid, there is nothing we can do from our end to avoid a hard bounce. To prevent such cases, we recommend all our users to verify all the emails they have on the list. Please note that we do not provide email verifier service ourselves and hence recommend other 3rd party solutions. Seems like the other service you used has a built in validation service and hence the bounces were limited. I would recommend you to send an email to [email protected] including the registered email address for your account and we can check what may have caused the bounces, though we are certain that it was due to the emails being invalid, we could always cross check.
Rudi
Very Very Good All in CRM and Marketing platform and Super Service!
Kommentarer: Until now, I have nothing to complain. It is really great to work with the software and the support desk. Hints on new functionality are taken seriously and you will get feedback if it is integrated or not.
Fordeler:
The software is fantastic, but even better is the customer service. When integrating CRM, it makes a company very dependent on a platform as it is not easy to migrate to another and it will take weeks to adjust all settings to what you like. But I can say, if this is the direction Engagebay is going (as far as I see now) then I will be on board for many years to come!
Ulemper:
You have to buy email credits, which I understand in some way, they have also costs to send mails. You have to warm up you mail account. But what Engagebay did very well is integrate mail services from for example Amazon and others. It is some work to set it up, youtube is your friend.
Helen
Vurderte alternativer:
Good for a beginning company!
Kommentarer: As an up and coming company we needed a CRM and EngageBay offers one with great customer service at a cost that is reasonable with more than just one feature available. No more are the days of a million spreadsheets!
Fordeler:
Customer service is amazing! To do tasks help me stay on top of deals and leads. Cost is reasonable and customizable!
Ulemper:
Stats can be difficult to analyze for marketing campaigns. Templates could use more design for marketing campaigns. Difficulty with organizing leads/companies, but there are enough work arounds that it is functional.
