Social Places

Hva er Social Places?

Social Places Product Suites include:

Listings - Setup Optimize Manage Location pages across channels.

Reputation - Centralize & respond to feedback across multiple channels.

Social - Upload, Manage & Approve localised content at scale.

Ads - Paid Media & Data visualization across 100+ platforms.

Bookings - Booking & Appointment software built specifically for franchises.

Hvem benytter Social Places?

Customer feedback and reputation management platform designed for multi-location and franchise brands, restaurants, banks, telecommunication businesses, retailers, as well as government officials.

Hvor kan Social Places benyttes?

Sky, SaaS, webbasert, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop)

Om leverandøren

  • Social Places
  • Chat

Tilgjengelige land

Australia, Canada, New Zealand, Storbritannia, Sør-Afrika og 1 andre

Språk

engelsk

Om leverandøren

  • Social Places
  • Chat

Tilgjengelige land

Australia, Canada, New Zealand, Storbritannia, Sør-Afrika og 1 andre

Språk

engelsk

Videoer og bilder av Social Places

Social Places-programvare – 1
Social Places-programvare – 2
Social Places-programvare – 3
Social Places-programvare – 4
Se 5 til
Social Places-video
Social Places-programvare – 1
Social Places-programvare – 2
Social Places-programvare – 3
Social Places-programvare – 4

Sammenlign Social Places med lignende produkter

Social Places

Ikke aktuelt
Gratisversjon
Gratis prøveperiode
Ikke aktuelt
Gratisversjon
Gratis prøveperiode
Ikke aktuelt
Gratisversjon
Gratis prøveperiode
USD 24,00/måned
Gratisversjon
Gratis prøveperiode

Funksjoner i Social Places

  • Chat/meldinger
  • Kartlegging av kundereise
  • Kundeopplevelsesstyring
  • Kundesegmentering
  • Multikanals kommunikasjon
  • Overvåking av klager
  • Prosess-/arbeidsflytautomatisering
  • Rapportering/analyse
  • SMS-meldinger
  • Sentimentanalyse
  • Tilbakemeldingsbehandling
  • Tilpassede maler
  • Tilpassede skjemaer
  • Undersøkelses-/meningsmålingsstyring
  • Ytelsesstatistikk

Alternativer for Social Places

Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
Retently helps you track business CX metrics: NPS, CSAT & CES. Collect, manage and act on the received customer feedback.
Zoho CRM Plus helps you deliver exceptional customer experiences and convert them to brand advocates. Lær mer om Zoho CRM Plus
Øk kundesuksessen, forbedre kundestøtten, og følg opp kundene gjennom hele livssyklusen på én enkelt plattform. Lær mer om Froged
Lead generation supercharged with social proof (reviews and video testimonials)!
The #1 customer messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch to deliver 5-star CX.
Alchemer puts feedback into the hands of those who can take action on it, by integrating feedback into the systems they use every day.
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams.
Professional online survey software. Surveys, questionnaires, forms, and tests for Customer Experience, Market Research, HR, and more!
All-in-one feedback suite with omnichannel distribution, visual customization, and survey creation through the customer journey.
Collect, display and share customer testimonials & reviews on autopilot. Join 5,000+ businesses automating social proof with Endorsal!
AreTheyHappy helps multi-location restaurant chains and hospitality businesses take the customer experience to the next level.
BeInContact is an enterprise, 100% Cloud, Contact Center Software Omnichannel platform.

Anmeldelser av Social Places

Gjennomsnittlig score

Samlet
4,9 (21)
Lett å bruke
4,9 (21)
Kundeservice
4,9 (21)
Funksjoner
4,8 (21)
Verdi for pengene
4,9 (21)

Anmeldelser etter størrelsen på bedriften (antall ansatte)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Finn anmeldelser etter vurdering

5
86%
4
14%
Claudia M.
Claudia M.
Co-Founder i Sør-Afrika
Verifisert LinkedIn-bruker
Markedsføring og reklame, 11-50 ansatte
Brukte programvaren til: Mer enn 2 år
Anmelderkilde

Social Places Services

5,0 for 10 måneder siden

Kommentarer: Highly recommend! Very innovative product.

Fordeler:

Awesome and easy-to-use dashboard. Fantastic for scheduling social media content and enjoy the internal approval option. The reporting tool is excellent.

Ulemper:

It does have bugs every now and then however, they are attended to quickly and efficiently.

Svar fra Social Places

for 10 måneder siden

Hi Claudia Thank you for your review and feedback! We aim to provide the best possible insights and reporting to our Digital Partners. Social Places Team

Rachel R.
Copywriter and social media strategist i Sør-Afrika
Markedsføring og reklame, 11-50 ansatte
Brukte programvaren til: Men enn 1 år
Anmelderkilde

Fantastic Socila media Managememet Platform

5,0 for 10 måneder siden

Kommentarer: Excellent service and easy to use platform

Fordeler:

Google reviews are easy to view and reply to. Content scheduling is a breeeze

Ulemper:

Wish we could group stores into categories so that we can share posts to a ready built group of stores instead of having to select each store every time we want to share to multiple stores

Svar fra Social Places

for 9 måneder siden

Hi Rachel, Thank you for the excellent review and feedback provided. We have officially launched our Location Groups features allowing you to schedule content for predefined groups of pages - for any assistance with this feature please contact your designated Account Manager or [email protected] Social Places Team

Bella R.
Customer Care Agent i Sør-Afrika
Mat og drikke, 1 001-5 000 ansatte
Brukte programvaren til: 1–5 måneder
Anmelderkilde

Very friendly to use

5,0 for 9 måneder siden

Fordeler:

the automated response that makes easy to communicate with customers.

Ulemper:

Not being able to communicate live with our customers.

Svar fra Social Places

for 9 måneder siden

Hi Bella, Thank you for taking the time to leave this awesome review. We appreciate all feedback. Social Places Team

Mariska M.
Marketing i Sør-Afrika
Restauranter, 1 001-5 000 ansatte
Brukte programvaren til: Mer enn 2 år
Anmelderkilde

A professional company overall

5,0 for 10 måneder siden

Kommentarer: I love working with the team at Social places. Every staff member is so friendly and professional and I feel that we have built such a great relationship with them over the years. They are extremely supporting and assist us with all our queries in such a short turnaround time.

Fordeler:

I love social places and their software as its so easy to use and we get all the information that we need from it.

Ulemper:

There wasn't anything in particular that I didn't like about the software.

Svar fra Social Places

for 9 måneder siden

Hi Mariska Thank you for your kind words and wonderful review! We look forward to continuing our Digital Partnership and keeping you Always On Brand. Social Places Team

Danisha G.
Customer Care Crew i Sør-Afrika
Restauranter, 51-200 ansatte
Brukte programvaren til: Mer enn 2 år
Anmelderkilde

Social Places Review

4,0 for 10 måneder siden

Kommentarer: I love working with Social Places. The team is amazing. Extremely friendly and helpful. Quick turn around times. Always available to assist

Fordeler:

I love that the system is easy to navigate and understand. I also love that changes can be made almost instantaneously with the help of their efficient IT/dev team

Ulemper:

There's not much that I dislike. The only thing I could recommend is for the review dashboard to look a little less full

Svar fra Social Places

for 9 måneder siden

Hi Danisha, Thanks for the awesome review and feedback. We look forward to continuing to keep you Always on Brand. Social Places Team