Unit4 Human Capital Management

Easy to use

Fordeler:

The online platform is easy to use and the user interface is simple to navigate.

Ulemper:

I haven’t used all the features but so far there hasn’t been anything that as a user I feel is negative

Review

Kommentarer: i'm liking it but also have to take a lot of time to get to know the system, as it's not as easy to use as we hoped it would be (especially as admin). this is also because we use things a little differently than intended by using coaches instead of team leads for example and because we wanted to use snapshots not only for evaluating performance but also to send out a company wide mini survey on the new performance cycle.

Fordeler:

i like that it gives our company the possibility to cascade company goals to team- and personal goals. i like that it's easy to request and give feedback to colleagues i like that, as an admin, i can see the activity of my colleagues directly in my feed so i get a clear view on how much it's being used

Ulemper:

the user experience is not optimal. there are a lot of inconsequent interactions, functions on weird places and lacking of options that seem so obvious to have. for expample: - i can not change the order of my objectives by deadline, while it is possible to change the order of the key results - lists of users are alphabetically ordered by last name, while they are listed with first name first, making it hard to scan - if i want to select people (for example as team leader or coach) in a list of people, you would expect that by clicking the name i would select the person, but that takes me to their profile, so i have to click the radio button only. - if you want to reschedule a conversation you just have to guess you can click the date that looks like static text - in the statistics it never adds the last day so the data is always old. - and so on and so on also: one of the biggest reasons we chose Intuo was because we we're told we could add job profiles with competencies by making 'persona's' and copy them to employees. this turned out not to be true, the only thing we can do is make a list of job TITLES and tag them with skills. that last option seems useless though, because if you give employees the matching job titles, the tagged skills are not transferred to their account. fortunately [SENSITIVE CONTENT HIDDEN] took our dissapointment very seriously and they are now working on a more elaborate job profile that can be connected to the employees.

Has room for improvement

Fordeler:

It makes asking for feedback from different people more easy, as I don't need to interrupt anyone's job to ask for it. Also, the formality of the platform makes people write their feedback in a more structured and mindful type of way.

Ulemper:

It has a lot of bugs, the Dutch copy has several mistakes and it isn't as intuitive as I initially thought. I needed a lot of explaining to figure out how to work with it to its full potential. As an administrator, I need to contact the support team several times a week because users either found bugs that do not allow them to work with Intuo properly or it is not clear how to use something.

Easy to use Performance platform

Kommentarer: intuo is a great added value to our agile performance management. We were able to realise more regular contacts between manager and team member; resulting in detecting sooner possible issues. Create purpose for everyone by applying goal cascading and transparency. There was a real shift on that point to make objectives more inspiring and smart for all teams and team members. In the meantime, we can monitor continuously our engagement and use this feedback to set-up new initiatives.

Fordeler:

It was important for us that the tool is user-friendly, mobile friendly and easy to install. We wanted a sort of digital napkin to log what is discussed during the career discussions and wanted to step away from a heavy complex HR tool. intuo is very agile, easy to install, you just create the organisation structure, add your values, and maybe add some additional questions and you are good to go. There are already some templates available. I like the engagement pulse and the continuous monitoring on several engagement drivers. As well managers have visibility to the engagement for their team and can manage their employee discussions easily. You can request feedback, give a praise, all in a straight-forward way. Reporting is available and you can export it all. The support is great, they help with communication, follow-up regularly, the help desk answers quickly. You can also log a suggestion and the intuo team is continuously looking how to improve their platform.

Ulemper:

There is definitely some reporting available but it can be improved, more in terms of what does this data mean. It would be nice if we could create our own reports. Currently, there are only predefined reports available.

Intuo Perform at Switch

Kommentarer: A tool only does so much. It's only efficient when applied, in which the managers have an exemplary role. Not all of our managers use it, while others depend on it.

Fordeler:

Intuo Perform encourages its users to engage in constructive talks about development by providing an approachable platform. Conversation templates benefit from a well-stocked library of questions about career evolution, strengths and weaknesses and opportunities. On top of this, it's customisable so you can add your own questions and templates.

Ulemper:

It doesn't provide a hard evaluation tool, although it could work in tandem with one, as you can upload files to Conversations. I would like to see the dashboard fully developed, as it's still in beta.