eloomi

eloomi ROCKS!

Kommentarer: I use the platform to assist multiple clients and a population of consumers. It is very versatile and allows me to customize the e-learning to each population. It is a robust product, the support when reached is helpful and able to resolve an issue or point to another approach.

Fordeler:

Very easy to use. It can be as sophisticated as the organization requires or simplified dependent upon the user level.

Ulemper:

The company is in Denmark so made it difficult being a U.S. organization (PST) to attend live webinars and get more immediate support. There are some basic features (bookmarking, user ability to customize their experience) that are unavailable. But for the price point cannot beat it.

Efficient and reliable platform

Fordeler:

We use eloomi mainly for internal formal training. The migration from our previous platform and roll out went smoothly, with great support from everyone at eloomi. The platform is shipped with a lot useful out-of-the-box functions and features that allow administrators to quickly set up departments and establish a user hierarchy, grant dedicated user access and set up notifications. Our learners appreciate the clean UI that allows them to easily identify the learning that is available and keep track of deadlines of mandatory courses or programs. It is easy to enable others to administer parts of the platform or to provide content, which was a huge plus since we are a small team working with L&D.

Ulemper:

We use dedicated e-learning authoring tools, but sometimes it's more efficient to create smaller courses directly in the LMS. I wish there would be better options to create courses within the platform. The content editor is a bit limited and the quizzes don't offer a greater variety of question- or quiz types. Another area of improvement would be providing automated workflows especailly for assigning learners to courses or programs.

Poor customer service & sales tactics

Kommentarer: Their sales team do a very good job to get you in but after we specifically told them we don’t do auto renewals, and don’t give credit cards, they still have been attempting to charge for an auto renewal which we declined at the time. It was over a year since we declined to renew that they started sending invoices again . I have never experienced this type of slippery sales tactics with any other provider so would advice to avoid or if you must use ensure the sales person confirms in writing that they agree to no auto renew as their word is not worth anything from my experience.

Fordeler:

It can be useful for organisations to manage internal training

Ulemper:

Low flexibility to customise and lack of integrations made it unsuitable for our business

A product that excels in both technology and customer experience

Kommentarer: My experience with eloomi has been fabulous. [SENSITIVE CONTENT HIDDEN] in particular has really gone out of her way to make this whole thing work and has probably single handedly ensured a very long and prosperous relationship between both organisations. Nothing was too much for her - truly a credit to the business.

Fordeler:

We use eloomi to provide a fantastic learning experience for our customers outside of our live workshops. I was attracted to eloomi as the company clearly has a brilliant culture, energy and can-do attitude (sorry for the cliche) that enables us to grow alongside the platform. The software itself is very reliable and robust; with an intuitive and easy to use interface that makes navigation incredibly easy. Most LMS's are bulky and slow. Eloomi is neither. We have also had to be pretty demanding with requests for changes to it to fit our needs and the experience team have been brilliant - notably [SENSITIVE CONTENT HIDDEN].

Ulemper:

Absolutely nothing at this moment in time.

Easy to use and great value

Kommentarer: We had problems with training new employees and that is why we decided to get Eloomi. We found it great to be able to start our employee training before employees start working at our company. Also that you can schedule training from start, decide when a course is available and so on. We also had a lot of checklists that were being printed and scanned, and the checklist feature helped us get rid of a lot of paper and even solved misunderstanding on who did what. I am also really happy with all my communication with Eloomi, it is a great company to work with.

Fordeler:

I love how easy everything is in Eloomi and how it only takes around 2 minutes to set up a learning course for our employees. The feedback tool is also really good, as employees now are able to give a review when they finish their learning. We were also able to brand it with our colors and logo so that it feels like you are using an internal tool. Also easy to customize in Icelandic. I also love that we can use checklists as they help us take an important step into the future. The service is excellent, I really feel like I know my contact person even though we never actually met. Overall very satisfied.

Ulemper:

This is a new product but still, they manage to fulfill all my wishes and I still haven´t found anything to complain about :)