--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Take Control. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for Take Control – Capterra Norge --- Breadcrumb: [Hjem](/) > [Kundeservice programmer](/directory/22/customer-service/software) > [Take Control](/software/149463/take-control) # Take Control Canonical: https://www.capterra.no/software/149463/take-control Page: 1 / 2\ Neste: [Next page](https://www.capterra.no/software/149463/take-control?page=2) > N-able Take Control-programvare for ekstern støtte som er utviklet for å hjelpe IT-virksomheter med å lykkes. > > Verdict: Rated **4.2/5** by 22 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter Take Control? Små til mellomstore IT-tjenesteleverandører og administrerte tjenesteleverandører (MSP-er) som ønsker å gi utmerket kundeservice. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.2/5** | 22 Anmeldelser | | Lett å bruke | 4.3/5 | Based on overall reviews | | Kundestøtte | 4.2/5 | Based on overall reviews | | Verdi for pengene | 4.2/5 | Based on overall reviews | | Funksjoner | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: N-able ## Commercial Context - **Utgangspris**: 19,00 USD - **Pricing model**: (Gratis prøveperiode) - **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Mac (desktop), Windows (desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelsk, fransk, italiensk, portugisisk, spansk, tysk - **Available Countries**: Antigua og Barbuda, Argentina, Australia, Bahamas, Barbados, Belgia, Brasil, Canada, Costa Rica, Danmark, De amerikanske jomfruøyene, De britiske jomfruøyene, Den dominikanske republikk, Dominica, Estland, Finland, Frankrike, Grønland, India, Irland and 24 more ## Funksjoner - Adgangskontroller/-tillatelser - Alerts/Escalation - Automatisert ruting - Chat/meldinger - Diagnoseverktøy - Ekstern tilgang/kontroll - Feilsøking - Fildeling - Fjernstøtte - Køadministrasjon - Live-chat - Rapportering/analyse - Real-Time Monitoring - Sanntidschat - Styring av kunnskapsbase - Undersøkelser og tilbakemelding - Uovervåket tilgang - Videochat - Øktopptak ## Integrations (3 total) - N-central - N-sight RMM - Passportal ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte - Døgnet rundt - Chat ## Category - [Kundeservice programmer](https://www.capterra.no/directory/22/customer-service/software) ## Relaterte kategorier - [Kundeservice programmer](https://www.capterra.no/directory/22/customer-service/software) - [Fjernsupport programvare](https://www.capterra.no/directory/30928/remote-support/software) - [Remote Work Software](https://www.capterra.no/directory/31855/remote-work/software) ## Alternativer 1. [Freshdesk](https://www.capterra.no/software/124981/freshdesk) — 4.5/5 (3434 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.no/software/61368/salesforce) — 4.4/5 (18783 reviews) 3. [LiveAgent](https://www.capterra.no/software/102188/liveagent) — 4.7/5 (1783 reviews) 4. [Zendesk Suite](https://www.capterra.no/software/164283/zendesk) — 4.4/5 (4079 reviews) 5. [LiveChat](https://www.capterra.no/software/62194/livechat) — 4.6/5 (1723 reviews) ## Anmeldelser ### "Remote Access with everything you need and nothing you dont" — 4.0/5 > **Lucas** | *13. november 2023* | Informasjonsteknologi og -tjenester | Recommendation rating: 7.0/10 > > **Fordeler**: A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works. > > **Ulemper**: Not much to be honest, N-Ables support can be an issue. > > A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works. ----- ### "Awesome Remote Control Software." — 5.0/5 > **Patrick** | *26. juli 2022* | Datamaskin, maskinvare | Recommendation rating: 10.0/10 > > **Fordeler**: I like the ease of setup on both the Technician's computer and the Client's computers. I also like the "911" or New Session feature that allows me to send my customers to a website and download and setup temporary help sessions. The reporting function is very handy when it comes to billing. > > **Ulemper**: The one thing that I don't like is the software's inability to save screen size and position. I find that I am resizing my "Window" a lot. It is a small annoyance that I have been able to work with. > > I am able to help the majority of my customers with Take Control which saves me time on the road going to my customers' place. ----- ### "A complete disappointment" — 2.0/5 > **Patrick** | *23. august 2025* | Sykehus- og helsetjenester | Recommendation rating: 1.0/10 > > **Fordeler**: Their platform is very easy to use and didn't experience any outages. The software didn't take up many system resources because it would often crash and not restart itself. The platform was very cheap and easily affordable. > > **Ulemper**: Their software would often stop functioning on an endpoint and not restart, even when the computer was restarted. The support team was not helpful and could not solve the problem. Their application had no way to handle UAC prompts making it impossible to install software or help with user requests. > > Not a platform I would recommend as most aspects of the tool do not function well or at all. Basic user support needs can't be accomplished ----- ### "Great for remote management" — 5.0/5 > **Jaden** | *16. november 2022* | Informasjonsteknologi og -tjenester | Recommendation rating: 10.0/10 > > **Fordeler**: I love the take control feature. It makes it very easy to work with clients and assist remotely. It is also very useful for working and connecting to my machine remotely > > **Ulemper**: Takes a bit to connect to the workstation even after the workstation has been turned on > > I use this every single day and I have very little complaints about it ----- ### "Great product to help customers" — 5.0/5 > **Kane** | *17. februar 2023* | Datamaskin- og nettverkssikkerhet | Recommendation rating: 10.0/10 > > **Fordeler**: updates frequently so you're protected, allows you to just remote onto a customers pc so you can help them as quickly as possible. > > **Ulemper**: the two screen option is a bit difficult, as it could just show two screens if you've got 2 but it makes you have to switch between > > It's great, I think it's an essential part of our day to day use to help customers as quickly and as best as we can ----- Page: 1 / 2\ Neste: [Next page](https://www.capterra.no/software/149463/take-control?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/149463/take-control) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data