BQE CORE Suite

Great way to track time, projects, expenses, and time off.

Fordeler:

This is a all in one suite, which is fantastic for tracking everything time and monetarily to a project. It also is great for keeping track of employees billable hours for internal office review.

Ulemper:

Currently the contacts list is only available to administrators, so we can not use it to have a database of client contact information. Additionally, the way it requests to list someone as client or supplier is a bit odd when we sometimes have them as both.

Yep, there is a feature for that!

Kommentarer: Good. Invoicing and time entry in the program fit our needs. There are always more features that we discover when we need more from CORE.

Fordeler:

The program is cloud based which keeps us current. Most of the time when I have specific report, feature, or activity that I want, I can find what I need quickly. As with many programs, CORE does more than my office utilizes it for. Invoicing and time entry are usually smooth processes.

Ulemper:

We migrated from ArchiOffice and feel that the way contacts are managed in CORE is utterly useless. We've abandoned it in favor of a piecemeal assortment of Office 365 and Mac built-in programs.The structure of projects is also something that can be improved. When a project transforms from hourly to percentage or adds phases, CORE has some flexibility but there are troublesome aspect such as migrating time from a single phase project to ensure it can be captured in invoices.

Great Product

Kommentarer: It has revolutionized the time tracking process and saved us tons of time filling out spreadsheets.

Fordeler:

The ability to track progress and determine where funds are allocated based on the stage of design.

Ulemper:

Occasionally the website does down but it goes back up fairly quickly.

Software has issues, but their customer support is pretty good

Kommentarer: In theory, I like all of the features that core has to offer, however, when the features don't work the way they're supposed to it becomes a bit of a nightmare to use. It has a lot of bugs, crashes often and in general is just not very user friendly.

Fordeler:

I like the expense management feature for employee reimbursement and client billing purposes. I also liked the accounting feature that allows you to bill expenses straight from the Cloudfeeds. I also really liked their customer support. They have a solid team on standby for customer support. I would often get the same person when I called. They are super friendly and know how to navigate the software.

Ulemper:

It's time consuming to use - it's so slow and there are a lot of features that bug out and simply don't work the way they're supposed to, so I spend a lot of time navigating all of that, which is a bummer.

This product delivers...if you want it, it can be done.

Kommentarer: the exec. appreciates the overall business analysis that can be obtained, time keeping is given back to the body of the staff and not the admin. staff, and can be seen and impacted live. project management is a complete task, not just partial tasks here and some in another area. Generally positive...difficult at first because change is hard, but once the benefits are realized, embraced ultimately.

Fordeler:

once full integration is close, one can really see how the product can fully encompass all aspects. full analysis can be achieved if all data is inputted, but only then. if pieces are missing, so is the entire impact. time keeping can be accurate for all the employees...same story, expenses can be fully analyzed, project costing can be fully analyzed...but one must enter all of the data. it replaces most existing processes so it's difficult for some to "move on" so as not to duplicate. there are some glitches, but there usually is.

Ulemper:

there might be too many features...not all businesses have them and while some recognize it, some will try to fill in all the blanks and this can be time wasteful. while there is a lot of "help", "dumbing it down" is never a bad thing. why not make it easy to understand? not everyone is an engineer...admins use it as well so keep it easy to understand for all. this gets more important the bigger the company gets...will support more administrative positions, so use the "kiss" principle-keep it simple st***d. admins will get these tasks delegated to them ultimately so make it easier to understand no matter the degree/education