Hva er JIRA Service Management?
Jira Service Management er en ITSM-løsning som gir deg tilgang til IT, utvikling, drift og forretningsteam i høy hastighet. Styrkede team kan levere fantastiske serviceopplevelser, uten kompleksiteten til tradisjonelle ITSM-løsninger, og gjør at man kan koordinere innsatsen for større effekt gjennom Jiras åpne samarbeidsplattform. Sømløs arbeidsflyt, automatiske regler, køer, SLA-er og en selvbetjeningsportal styrker alle IT, utvikling, drift og forretningsteam, og gjør at de kan levere eksepsjonell tjenestebehandling i stor skala uten siloer.
Hvem benytter JIRA Service Management?
For høyhastighets-team som ønsker å optimalisere ITSM-praksiser og eliminere siloer mellom IT, drift, utvikling og forretningsteam, løse forespørsler og hendelser raskt og utføre endringer med letthet.
Hvor kan JIRA Service Management benyttes?
Om leverandøren
- Atlassian
- Sted: San Francisco, USA
- Grunnlagt i 2013
Support for JIRA Service Management
- Telefonstøtte
- Chat
Priser for JIRA Service Management
Utgangspris:
- Ja, har gratis prøveperiode
- Ja, har gratisversjon
JIRA Service Management har en gratisversjon og tilbyr en gratis prøveperiode. Du får en betalt versjon av JIRA Service Management fra USD 60,00/måned.
Priser få en gratis prøveperiodeOm leverandøren
- Atlassian
- Sted: San Francisco, USA
- Grunnlagt i 2013
Support for JIRA Service Management
- Telefonstøtte
- Chat
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Alternativer for JIRA Service Management
Anmeldelser av JIRA Service Management
Shayla
Probably the top program for managing projects
Kommentarer: Jira is a sophisticated and flexible project management solution with a wide range of applications. Jira's strengths lie in the depth of its task management features, the breadth of its integrations, and the depth of its reporting and analytics tools, all of which contribute to the program's capacity to help you better understand your projects and teams.
Fordeler:
To accommodate the fact that various people have different ways of doing things, this user interface may be easily altered to fit individual needs. Jira makes it simple and quick to design and implement unique workflows and rules. One way to break down large projects into manageable chunks is to keep everyone in the loop on how things are shaping up.
Ulemper:
Jira's flexibility allows for personalization, but more in-depth modifications may call for specialized skillsets.Performance difficulties: Some users may have performance issues, especially when working with larger projects or those that include complicated procedures.
Verifisert anmelder
JIRA Service Management integrates very well with JIRA software, making bug quashing a breeze
Fordeler:
The native integration with JIRA software management and business management project boards make ticket triaging and documentation straightforward and low effort. Aside from the initial setup and instrumentation of the integration points and framework (configurable for different org sizes), using JIRA Service Management enables speedy triaging and processing of requests across IT, software, product and business, and service teams.
Ulemper:
There are idiosyncrasies to the JIRA UI (which is shared and consistent with JIRA software, business project management, and Confluence) that can be confusing at times with subtle UI elements that are not always straightforward to the end user. At times, it can be confusing switching between the different JIRA apps that your org uses.
Alan
A lifesaver for Project Managers
Fordeler:
The customizations and visibility of project status it provides to everybody.
Ulemper:
Integration with other software could have been better-GIT.
Annie
Comprehensive and Streamlined Service Management with JIRA
Kommentarer: JIRA Service Management is a comprehensive and streamlined service management solution that can help teams quickly organize, track, and manage projects. The platform is highly customizable and allows users to tailor their workflow to fit their unique needs. The learning curve can be steep and the pricing structure can be expensive for some, but for teams looking for a powerful and efficient service management solution, JIRA Service Management is an ideal choice.
Fordeler:
JIRA Service Management is an incredibly powerful and efficient service management solution that helps teams quickly organize, track, and manage projects. The platform is highly customizable and allows users to tailor their workflow to fit their unique needs. The interface is intuitive and straightforward, making it easy to navigate and use.
Ulemper:
The pricing structure of JIRA Service Management can be an issue as it can be relatively expensive for some organizations. Additionally, the learning curve for setting up and using the platform can be quite steep, and it can be difficult to manage large projects with many moving parts.
Nikhil
Project management tool at it's best.
Kommentarer: Overall my experience with Jira is awesome as I got used to the system itself.
Fordeler:
The sheer range of features Jira offers.
Ulemper:
At first it is a bit overwhelming but slowly you get use to it.
Vurderte alternativer: Trello
Grunner til å bytte til JIRA Service Management: Overall service offering of Jira is very good.
