--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Front. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for Front – Capterra Norge --- Breadcrumb: [Hjem](/) > [Email Management Software](/directory/30553/email-management/software) > [Front](/software/132901/front) # Front Canonical: https://www.capterra.no/software/132901/front Page: 1 / 13\ Neste: [Next page](https://www.capterra.no/software/132901/front?page=2) > Front er et ledende knutepunkt for kundekommunikasjon, og gjør det mulig for bedrifter å tilby skreddersydd service i stor skala, på tvers av flere kanaler. > > Verdict: Rated **4.5/5** by 286 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter Front? Alle team som er avhengige av e-post for å få jobben gjort både internt og eksternt. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.5/5** | 286 Anmeldelser | | Lett å bruke | 4.5/5 | Based on overall reviews | | Kundestøtte | 4.4/5 | Based on overall reviews | | Verdi for pengene | 4.1/5 | Based on overall reviews | | Funksjoner | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: Front - **Location**: San Francisco, USA - **Founded**: 2013 ## Commercial Context - **Utgangspris**: 25,00 USD - **Pricing model**: (Gratis prøveperiode) - **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Mac (desktop), Windows (desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelsk - **Available Countries**: Australia, Belgia, Brasil, Canada, Danmark, Estland, Finland, Frankrike, Hellas, India, Irland, Italia, Japan, Kina, Luxemburg, Mexico, Monaco, Nederland, New Zealand, Nord-Makedonia and 11 more ## Funksjoner - Aktivitetssporing - Anropsruting - Ansattdatabase - Ansattkatalog - Arbeidsflytkonfigurasjon - Automatisering av forretningsprosesser - Automatisert ruting - Autoresponders - Brukssporing/-analyse - CRM-modul - Chat/meldinger - Chatbot - Datatelefoniintegrasjon - Dra og slipp - E-postadministrasjon - E-postsporing - Fjernstøtte - Forbrukervendt chat i sanntid - Innboksadministrasjon - Kalenderbehandling - Kommunikasjonsstyring - Kontaktadministrasjon - Kundeengasjement - Kundehistorikk - Kvalitetsstyring - Lagledelse - Live-chat - Mobiltilgang - Multikanals datainnsamling - Multikanals kommunikasjon - Møteledelse - Notatstyring - Onboarding - Oppgavebehandling - Problemsporing - Resultatstyring - Samarbeid med flere brukere - Samarbeidsverktøy - Sanntidschat - Styring av kunnskapsbase - Telefonsenterstyring - Tilbakemeldingsbehandling - To-veis lyd og video - Transkripsjoner/chathistorikk - Undersøkelser og tilbakemelding - Varsler/meldinger - Videochat - Videokonferanse - Visuell analyse - Ytelsesstatistikk ... and 53 more features ## Integrations (94 total) - Aide - Aircall - Ariglad - Asana - AskNicely - Boost.space - Breeze - Bugpilot - CallHippo - Census - ChargeDesk - Chatdesk Teams - Chatra - ClickUp - CloudTalk ... and 79 more integrations ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Chat ## Category - [Email Management Software](https://www.capterra.no/directory/30553/email-management/software) ## Relaterte kategorier - [Email Management Software](https://www.capterra.no/directory/30553/email-management/software) - [Samarbeidsprogramvare](https://www.capterra.no/directory/15/collaboration/software) - [Kundeservice programmer](https://www.capterra.no/directory/22/customer-service/software) - [Help Desk -programvare](https://www.capterra.no/directory/30008/help-desk/software) - [Team Communication Software](https://www.capterra.no/directory/31033/team-communication/software) ## Alternativer 1. [Freshdesk](https://www.capterra.no/software/124981/freshdesk) — 4.5/5 (3412 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.no/software/61368/salesforce) — 4.4/5 (18773 reviews) 3. [Zendesk Suite](https://www.capterra.no/software/164283/zendesk) — 4.4/5 (4077 reviews) 4. [LiveChat](https://www.capterra.no/software/62194/livechat) — 4.6/5 (1719 reviews) 5. [LiveAgent](https://www.capterra.no/software/102188/liveagent) — 4.7/5 (1758 reviews) ## Anmeldelser ### "Front Row Seat\!" — 5.0/5 > **Mai** | *28. mars 2026* | Reiseliv | Recommendation rating: 10.0/10 > > **Fordeler**: Loving the automated workflow that has been super simple for our team to set up and implement as a powerful new tool to help us scale. > > **Ulemper**: Haven't found any cons yet\! It's already seeming like a better option than Hiver, which we were also considering. > > Front feels like a one stop shop\! It works with Gmail and Outlook, which is super helpful and it really creates a main hub for our various channels and apps. ----- ### "Front is a 10/10" — 5.0/5 > **Dennis** | *23. juli 2025* | Sykehus- og helsetjenester | Recommendation rating: 10.0/10 > > **Fordeler**: Customers require to be engaged 24/7 to retain them. Front is one of the tools that I use to seamlessly collaborate with our patients by sending them their results whenever they need them through live chat, phone and email. Customer support has been at optimal in my organization through Front. > > **Ulemper**: I use a bunch of customer support tools but I mainly prefer Front wince it is easy to use due to its eye catching user interface. > > My overall experience with Front has been remarkable for over three years now. It is my go-to solution for customer support through live chat and email. ----- ### "Outlook sync is one-way only. Made Front unusable for our team." — 1.0/5 > **Grey** | *3. februar 2026* | Maskineri | Recommendation rating: 0.0/10 > > **Fordeler**: The interface is clean and simple to setup. Integrates with social accounts easily enough. Not much else. > > **Ulemper**: The Outlook integration is no longer a true two-way sync. Emails are pulled into Front, but actions taken in Front don’t sync back to Outlook, leaving shared and personal mailboxes full of unread messages. There’s also zero flexibility when product changes break existing workflows. > > Front no longer offers a true two-way Outlook sync, and that makes it unusable for any team that works across both Front and Outlook. Emails are pulled into Front, but actions taken in Front such as reading, archiving, deleting, or tagging do not sync back to Outlook. The result is that emails already dealt with in Front continue to sit as unread in shared and personal Outlook mailboxes, causing constant confusion, duplication of work, and mailbox overload. This is not a minor limitation. For mixed teams, it breaks the core purpose of a shared inbox, because no one can reliably tell what’s been handled. Once our account was migrated to this behaviour in January 2026, the issue was immediately obvious in real-world use. We confirmed the behaviour was permanent and cancelled straight away. Front acknowledged the limitation but refused early termination, relying entirely on contract wording despite the breaking change originating on their side. Since being forced to look elsewhere, we’ve found several tools that now do this job better and far more cheaply. We moved to Missive and the difference has been night and day. Front may work if your entire team lives inside Front and never touches Outlook. If Outlook integration matters to you at all, I would strongly recommend avoiding it. ----- ### "Front changes the game" — 5.0/5 > **Julie** | *29. desember 2025* | Detaljhandel | Recommendation rating: 10.0/10 > > **Fordeler**: I like the ease of use. The unified inbox is an amazing tool that makes getting communications out super efficient. > > **Ulemper**: Nothing in particular that I dislike. I am still learning to use all its functions but so far so good. > > My overall experience with Front has been a positive one. I feel like I have a more efficient and steamed lined control over communications and collaborations with our departments. ----- ### "No limits to customer needs, Front stands out." — 5.0/5 > **Nancy** | *10. juni 2025* | Fritid, reiseliv og turisme | Recommendation rating: 10.0/10 > > **Fordeler**: User interface and the ability to use AI features for advancement. Incredible support services from the team vendors. Faster channel between service providers and customers. > > **Ulemper**: I definitely have not encountered anything that extreme. It perfectly tackles the main issues of its scope of services both on large and small enterprises. > > Being on the front line on customer services it assist in channeling communication directly to customers, creates a friendly platform to chat, send messages and files and engage the right agents on time. ----- Page: 1 / 13\ Neste: [Next page](https://www.capterra.no/software/132901/front?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/132901/front) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data