---
description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Bitrix24. Les anmeldelser og oppdag lignende verktøy på Capterra Norge.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pris, anmeldelser og vurderinger for Bitrix24 – Capterra Norge
---

Breadcrumb: [Hjem](/) > [CRM-system](/directory/2/customer-relationship-management/software) > [Bitrix24](/software/113540/bitrix24)

# Bitrix24

Canonical: https://www.capterra.no/software/113540/bitrix24

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Neste: [Next page](https://www.capterra.no/software/113540/bitrix24?page=2)

> En førsteklasses løsning for effektivt samarbeid, kommunikasjon, sosial nettverksbygging, og administrasjon av arbeidsflyt og kunnskap.
> 
> Verdict: Rated **4.2/5** by 997 users. Top-rated for **Sannsynlighet for anbefaling**.

-----

## Overview

### Hvem benytter Bitrix24?

Bitrix24 er for organisasjoner og små bedrifter. Det passer også eksterne avdelinger som ønsker å holde kontakten og samarbeide effektivt.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Samlet** | **4.2/5** | 997 Anmeldelser |
| Lett å bruke | 4.0/5 | Based on overall reviews |
| Kundestøtte | 4.0/5 | Based on overall reviews |
| Verdi for pengene | 4.2/5 | Based on overall reviews |
| Funksjoner | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Sannsynlighet for anbefaling) |

## Om leverandøren

- **Selskap**: Bitrix
- **Location**: Alexandria, USA
- **Founded**: 1998

## Commercial Context

- **Utgangspris**: 69,00 USD
- **Pricing model**:  (Free version available) (Gratis prøveperiode)
- **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Sky, SaaS, webbasert, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokalt), Linux (lokalt), Chromebook (desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Supported Languages**: arabisk, engelsk, fransk, indonesisk, italiensk, japansk, kinesisk, malayisk, polsk, portugisisk, spansk, thai, tradisjonell kinesisk, tyrkisk, tysk, vietnamesisk
- **Available Countries**: Afghanistan, Albania, Algerie, Amerikansk Samoa, Andorra, Angola, Anguilla, Antigua og Barbuda, Argentina, Armenia, Aruba, Aserbajdsjan, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgia, Belize and 208 more

## Funksjoner

- Administrasjon av datalagring
- Alternativer for innholdspublisering
- Arbeidsflytkonfigurasjon
- Automated Attendant
- Automatisert ruting
- Automatisk samtaledistribusjon
- Dashbord
- Deltakerstyring
- Dokumentopptak
- Donorledelse
- For religiøse organisasjoner
- For salonger og spa
- Forbrukervendt chat i sanntid
- Forhåndsbygde maler
- Fulltekstsøk
- Generering av salgsmuligheter
- Integrert forretningsdrift
- KPI-overvåking
- Kampanjestyring
- Kanalstyring
- Kapasitetsstyring
- Klikksporing
- Kundeengasjement
- Kundesporing
- Listebehandling
- Markedsføringsautomatisering
- Masseteksting
- Medlemsdatabase
- Medlemskapsledelse
- PBX
- Prediktiv ringer
- Prioritering
- Pristilbud/estimater
- Prosessmodellering og design
- Prosjektplanlegging
- Prosjektsporing
- Provisjonsstyring
- Rapportering/prosjektsporing
- Redigering i sanntid
- Registreringsledelse
- Ressursplanlegging
- Salgsaktivitetsstyring
- Sanntidschat
- Skjemaopprettelse og -design
- Sprintplanlegging
- Tidsplanlegging
- Tilbakemeldingsbehandling
- Utgiftssporing
- Visuell analyse
- Workflow Automation

... and 277 more features

## Integrations (89 total)

- 3CX
- Albato
- Alegra
- Apache OpenOffice
- Asana
- Asterisk
- Authorize.Net Connector
- Base
- Box
- CallGear
- ChatArchitect
- ChatHub
- ClickSend
- Docusign
- Dropbox Business

... and 74 more integrations

## Support Options

- E-post/hjelpesenter
- Vanlige spørsmål / forum
- Kunnskapsbase
- Døgnet rundt
- Chat

## Category

- [CRM-system](https://www.capterra.no/directory/2/customer-relationship-management/software)

## Relaterte kategorier

- [Samarbeidsprogramvare](https://www.capterra.no/directory/15/collaboration/software)
- [Project Management Software](https://www.capterra.no/directory/30002/project-management/software)
- [CRM for små bedrifter](https://www.capterra.no/directory/31583/small-business-crm/software)
- [AI-markedsføringsverktøy](https://www.capterra.no/directory/34136/ai-marketing-tools/software)
- [Verktøy for prosjektplanlegging](https://www.capterra.no/directory/31598/project-planning/software)

## Alternativer

1. [monday.com AI Work Platform](https://www.capterra.no/software/147657/monday-com) — 4.6/5 (6072 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.no/software/61368/salesforce) — 4.4/5 (18790 reviews)
3. [Asana](https://www.capterra.no/software/120550/asana-pm) — 4.5/5 (13604 reviews)
4. [Wrike](https://www.capterra.no/software/76113/wrike) — 4.4/5 (3023 reviews)
5. [Jira](https://www.capterra.no/software/19319/jira) — 4.4/5 (15417 reviews)

## Anmeldelser

### "Powerful All-in-One CRM with a Steep Learning Curve" — 5.0/5

> **Nurudeen** | *1. mai 2026* | Telekommunikasjon | Recommendation rating: 10.0/10
> 
> **Fordeler**: What I like most about Bitrix24 is how it brings everything into one place without forcing me to juggle multiple tools. From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered. The ease of use stood out to me after spending some time on it. At first it feels loaded, but once you get familiar, moving between leads, activities, and different views like Kanban or List becomes pretty natural.&#10;&#10;Another thing I appreciate is the level of customization. You’re not stuck with a rigid system, you can adjust pipelines, fields, and workflows to match how you actually work, which makes a big difference in real-life usage. On the productivity side, the built-in automation helps cut down repetitive work like setting reminders or follow-ups, so you can focus more on actual outreach. The user interface also does a solid job of keeping everything visible in one place, like contact details and activity history, without needing to open multiple tabs, which speeds things up during busy work sessions.
> 
> **Ulemper**: What I liked least about Bitrix24 is that it can feel overwhelming, especially at the beginning. There are so many features packed into one system that it’s easy to get lost or slow down while trying to figure out where everything is. Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should.&#10;&#10;Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around or go through multiple steps just to make small changes. It’s powerful, no doubt, but that complexity can work against you if you just want to move fast.
> 
> My overall experience with Bitrix24 has been a mix of strong capability and a bit of a learning curve. It’s a powerful platform that genuinely helps centralize work, especially for managing leads, tracking activities, and staying on top of follow-ups without needing multiple tools. Once I got used to it, it became a reliable part of my daily workflow and definitely improved how organized and consistent I am with outreach.&#10;&#10;That said, it’s not the most beginner-friendly system, and getting comfortable with all its features takes time and patience. Some areas can feel overly complex for simple tasks, but once you push past that stage, the value becomes clear. Overall, it’s a solid tool if you’re willing to invest the time to learn it properly.

-----

### "System IT und Marketing" — 4.0/5

> **Sven** | *4. juni 2025* | Fornybar energi og miljø | Recommendation rating: 7.0/10
> 
> **Fordeler**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version.
> 
> **Ulemper**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved.
> 
> We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal.&#10;&#10;In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition.

-----

### "Terrible experience that only gets worse" — 2.0/5

> **Larissa** | *23. september 2025* | Juridiske tjenester | Recommendation rating: 0.0/10
> 
> **Fordeler**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now.
> 
> **Ulemper**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it.

-----

### "Bitrix24 is a All-in-One CRM platform that delivers" — 5.0/5

> **Remy** | *3. juni 2025* | Markedsføring og reklame | Recommendation rating: 10.0/10
> 
> **Fordeler**: An All-In-One CRM that has loads of customisation that it is close to bespoke, but with the bonus that features are continuously being improved and developed within your subscription costs.&#10;&#10;It can be good straight out the box, but most customers will want to work with a Bitirx24 Partner so that it can be configured to integrate with your operations and enable massive efficiencies early into the adoption of Bitrix24.&#10;&#10;This will benefit your business in the long-term as you will look to utilise the 35+ functions - saving loads on additional subscriptions for Video Calling, E-Signatures, Cloud Storage, just to highlight a few.
> 
> **Ulemper**: Daylight Saving seems to be an issue making appointments past the date the clocks change in UK, but a fix is being developed for this.
> 
> It has been good - the pros outweigh the cons. Bitrix24 works for:&#10;- Lead Management&#10;- Marketing&#10;- Call Center&#10;- HR \&amp; Employee Communications&#10;- Sales Management&#10;- Automations&#10;- Project Management&#10;- Website \&amp; Online Store Builder&#10;&#10;It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank.&#10;&#10;If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses.

-----

### "Great overall product and customer service" — 5.0/5

> **Christopher** | *13. februar 2025* | Eiendom | Recommendation rating: 10.0/10
> 
> **Fordeler**: The customization of things, being able to make it what I needed for my company.
> 
> **Ulemper**: Can be a little hard to learn and navigate at first, they offer partners to help with thing if you can afford it but I like to know how to do things. Once you learn it though it is super easy to use.
> 
> Love this system, hands down the best thing I found when I started my company and I use it in my other companies as well.

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## Links

- [View on Capterra](https://www.capterra.no/software/113540/bitrix24)

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