--- description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med ServiceMax. Les anmeldelser og oppdag lignende verktøy på Capterra Norge. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pris, anmeldelser og vurderinger for ServiceMax – Capterra Norge --- Breadcrumb: [Hjem](/) > [Field Service Management -programvare](/directory/10009/field-service-management/software) > [ServiceMax](/software/107954/servicemax) # ServiceMax Canonical: https://www.capterra.no/software/107954/servicemax Page: 1 / 3\ Neste: [Next page](https://www.capterra.no/software/107954/servicemax?page=2) > ServiceMax er den markedsledende feltserviceadministrasjonsapplikasjonen for bedrifter med over 50 teknikere. > > Verdict: Rated **4.3/5** by 43 users. Top-rated for **Sannsynlighet for anbefaling**. ----- ## Overview ### Hvem benytter ServiceMax? ServiceMax har 450 kunder over hele verden i over 15 forskjellige bransjer. Bedrifter av alle størrelser bruker ServiceMax til å perfeksjonere feltserviceleveransen, drive omsetning og vekst og glede kundene. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Samlet** | **4.3/5** | 43 Anmeldelser | | Lett å bruke | 4.0/5 | Based on overall reviews | | Kundestøtte | 4.1/5 | Based on overall reviews | | Verdi for pengene | 3.8/5 | Based on overall reviews | | Funksjoner | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannsynlighet for anbefaling) | ## Om leverandøren - **Selskap**: ServiceMax - **Location**: Pleasanton, USA - **Founded**: 2007 ## Commercial Context - **Utgangspris**: 0,01 USD - **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Sky, SaaS, webbasert, Windows (desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelsk, finsk, fransk, italiensk, japansk, spansk, svensk, tysk - **Available Countries**: Australia, Canada, Storbritannia, Tyskland, USA ## Funksjoner - Arbeidsordrehåndtering - Automatisert planlegging - Avtalestyring - Betalingsinnsamling i felten - Budsjettering/prognoser - Dokumentledelse - Elektronisk signatur - Fakturering og regningsskriving - Ferdighetssporing - Forebyggende vedlikehold - Forsendelsesstyring - GPS - Gjentatte avtaler - Inventarstyring - Jobbadministrasjon - Jobbsporing - Kalender-/påminnelsessystem - Kalenderbehandling - Kalendersynkronisering - Kontaktdatabaser - Kontrakt-/lisenshåndtering - Kundedatabase - Mobiltilgang - Nettbooking - Nettidsklokke - Pristilbud/estimater - Påminnelser - Rapportering og statistikk - Rapportering/analyse - Real-Time Updates - Resultatstyring - Ruting - Samarbeidsverktøy - Samsvarsstyring - Sanntidsplanlegging - Selvbetjeningsportal - Servicehistorikk - Teknikerstyring - Third-Party Integrations - Tidsplanlegging - Tilgjengelighetsstyring - Tilpassede skjemaer - Timelistehåndtering - Varsler/meldinger - Vedlikeholdsplanlegging ## Support Options - E-post/hjelpesenter - Vanlige spørsmål / forum - Kunnskapsbase - Telefonstøtte - Døgnet rundt - Chat ## Category - [Field Service Management -programvare](https://www.capterra.no/directory/10009/field-service-management/software) ## Relaterte kategorier - [Field Service Management -programvare](https://www.capterra.no/directory/10009/field-service-management/software) - [Dispatch software](https://www.capterra.no/directory/30059/service-dispatch/software) - [Work Order Software](https://www.capterra.no/directory/30785/work-order/software) - [Planleggingsverktøy](https://www.capterra.no/directory/30087/scheduling/software) - [WFM Workforce Management Software](https://www.capterra.no/directory/30210/workforce-management/software) ## Alternativer 1. [Housecall Pro](https://www.capterra.no/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 2. [Joblogic](https://www.capterra.no/software/134632/joblogic) — 4.3/5 (100 reviews) ## Anmeldelser ### "Great work flow solution" — 3.0/5 > **Curtis** | *7. november 2016* > > Our Alberta location had used ServiceMax for a number of years, and found that it saved a lot of time on the administrative tasks such as quoting, generating work orders, and invoicing. ----- ### "Ran the service business quite nicely" — 4.0/5 > **Greg** | *9. desember 2018* | Recommendation rating: 6.0/10 > > **Fordeler**: Although a little time consuming, once the set up is complete. The 'SFM' driven process flow means the users will be able to complete the required information not just in a service flow, but any that the business requires. Worked very well with some employees who were forgetting certain entry points or attempting to skip points in the process. > > **Ulemper**: The only real negative point to Servicemax is the resource hunger. The package when installed in Salesforce seems to take up a large amount t of space, and the custom code delivered in our implementation (by Servicemax or their trusted partners) was not the best commented so it was difficult for a programming novice to amend for code coverage purposes. > > All in all its a good product. But when it comes to trying to back out or remove the package from Salesforce it's not a straight forward one click uninstall. ----- ### "Service Max add on for Salesforce seems to be a Lambrghini, but it takes a multitude of engineers." — 3.0/5 > **Frankie** | *17. mai 2017* | Recommendation rating: 5.0/10 > > **Fordeler**: It has a plethora of useful gadgets and toys and seems to be a cradle to grave solution once you have the programmers behind you to help. > > **Ulemper**: Difficult to program, Although it keeps all service tickets, There is no real way to see all the files that are attached to the Work Orders. As a maintenance department, legacy data easily accessible is what is needed for techs when they roll onto a job and equipment. > > Exercise the brain cells and learn a another programming platform. ----- ### "(Former User) ServiceMax will cost you more to access features." — 4.0/5 > **April** | *4. februar 2021* | Sykehus- og helsetjenester | Recommendation rating: 4.0/10 > > **Fordeler**: Overall initially this software appeared to work well in terms of our company size, ease of access while we worked remotely, and ensured high availability in terms of our sales platform. > > **Ulemper**: The cost of the software, is not as definitive as it states. While i rate this software in mid-tier, in order to gain optimal benefits from utilizing this program, you will have to pay development fees towards the subscription fees. As a large company, this becomes costly. Moreover, gaining resources can be tricky. > > Tech support is phenomenal, they are always willing to address issues, and are always polite despite frustrations. This is a good program for those who often work remotely. ----- ### "Very user friendly and the options for data management is good" — 5.0/5 > **Lori** | *17. juli 2018* | Recommendation rating: 10.0/10 > > **Fordeler**: I have always been happy with the great support, they are quick to respond back and always get all issues resolved in a timely manner and are patient when you are not sure what they are wanting you to do. I also like the how efficient it is to enter work orders and make adjustments to them. > > **Ulemper**: The report designing has been challenging and difficult to get the info I want. When I create a report there are a lot of options to create for however the items available under those options are limited. > > Much more efficient service data entry and therefore quicker invoicing to the customer. Better access to reporting and real time updating. ----- Page: 1 / 3\ Neste: [Next page](https://www.capterra.no/software/107954/servicemax?page=2) ## Links - [View on Capterra](https://www.capterra.no/software/107954/servicemax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data