Vurderinger av ManageEngine Endpoint Central

Great Patching Tool

Kommentarer: The product has consistently proven to be reliable, offering an array of features that become even more valuable with deeper exploration. In the three years I've used this product, it has delivered 100% performance without fail, every single day.

Fordeler:

Platform is user friendly, easy to navigate and makes patching Fun.

Ulemper:

Unable to Deploy Windows Feature Versions without ISOs

Unified Endpoint Management Solution

Kommentarer: Endpoint Central is a powerful tool for IT administrators looking to streamline endpoint management and enhance security across the organization. I appreciate the wide range of features that cover almost all aspect of the endpoint management including patch management, software deployment, asset management, remote control and mobile device management.

Fordeler:

Endpoint Central allows us to manage servers, laptops, desktops, smartphones and tablets from a single console which is highly efficient for organizations with diverse device ecosystems. Endpoint Central offers platforms for managing legacy and modern devices.

Ulemper:

Due to macOS's high level of security, Endpoint Central is not entirely capable of managing MacBook Pro and iMac devices. Lack of historical reports that provide information about configurations that we have defined and deployed to the devices via Endpoint Central.

Updated Review after 7 mo We won’t renew annual subscription

Kommentarer: Not extremely pleased with Endpoint Central Cloud UEM. For what we ultimately use in the suite we could’ve saved money and used either a different ManageEngine / ZoHo product or a different software altogether.
I’m not meaning to sound so hard on them, but I’m just not happy with what we got for the cost. We won’t be renewing the annual subscription.

Fordeler:

Documentation is very helpful, customer service is generally very good and prompt at answering. There are a lot of included features in endpoint central uem edition (we used endpoint central uem cloud). Windows OS features work often. Remote access feature is good. Patch management works.

Ulemper:

Limited features for MacOS and extremely few for Linux although some problems may be limited by the OS. Enrollment was a pain for Mac and Linux and provided few benefits. (No MdM for Linux. MDM required and included for macOS, but provided few benefits.) Advertising on the ManageEngine website and Endpoint Central website promised way more than it delivers. Especially for multi OS features. Very windows-centric.

Automated Workflow and Security: A Deep Dive into Endpoint Central

Kommentarer: Overall, Endpoint Central offers a robust, feature-rich experience for endpoint management, suitable for organizations of various sizes. Patch Management, software deployment, remote control and configuration management, security & compliance, mobile device management and also integration options with 3rd party as well as Microsoft ecosystem. deployment options are available on-premises and cloud also.

Fordeler:

Cost-effective, scalability & integration options, automation for patching windows, Linux and mac as well as 850+ 3rd party software patching supported and centrally software deployment single machine as well as bulk deployments and workflow, security and compliance management, ease of use. available addon like vulnerability manager, device control, application manager, BitLocker manager, browser security, DLP.

Ulemper:

UI/UX design issues, remote control performance, sometimes patch deployment delays, and customer support challenges may cause delays in response time. MDM feature is very limited compared to other leader OEM.

Solid Endpoint Management platform

Kommentarer: So far, so good. Be very careful to enable tampering protection on agents, because if anything goes south with the server and you are not able to restart from a backup, you will have to engage with the support in order to correctly register agents.

Fordeler:

Its extensive range of features, which may also be confusing at first, but definitely a plus when it comes to a fully-integrated solution. It's apowerful tool for inventoring, patching, deploying software, and includes remote control features to support users. Cheaper than Intune which in turn requires the expensive Premium license.

Ulemper:

Probably the flaky Mac and Linux integration. Could not get patching to work with these OSes, and given the large number of Linux servers on my network, this is less than ideal.

Endpoint Central - A great tool to manage systems effortless

Kommentarer: It's a great tool for Patch management. Easy to manage the system compliance.

Fordeler:

It is great tool for Inventory Management and Patching the systems. It has easy to manage UI which enables Admin to manage systems with zero efforts and most of the functionalities are automated which saves ample amount of time.

Ulemper:

Nothing much in specific. It is a great tool with amazing features.

Our Favourite Management tool for Windows devices

Kommentarer: Basically installed as a replacement for Windows WSUS, EPC is now our favorite tool for managing our Windows devices. OS Deployment, driver update, patch installation and software deployment.. we dont wanna miss it again!

Fordeler:

Easy to use, mostly self explaining, wide Range of training videos available

Ulemper:

licensing by technician, MDM Profiles complicated

I migrated from patch manager and I have not regretted it.

Kommentarer: Very positive settings were ported over from patch manager and I have had no issues.

Fordeler:

Having all the zoho applications in one place and the ease of the migration

Ulemper:

The built in assist app is not as good as the stand alone.

Great product, very satisfied!

Kommentarer: Very positive, we are working to purchase and consolidate several management, MDM and remote access tools into this platform.

Fordeler:

Great price point, very easy to navigate and set up policies for patching and other modules.

Ulemper:

Admin GUI is a bit bloated and could be streamlined a bit.

ManageEngine is the best of the best.

Kommentarer: I evaluated it for 30 days and did a few demos with the engineers at ZoHo, and was able to fully configure the system and test it in real time. Very impressive!

Fordeler:

The system is easy to use, very feature-rich, and intuitive.

Ulemper:

The UI is a bit dated, but that's not really a functional concern.

Vurderte alternativer: IBM Security MaaS360

Grunner til å bytte til ManageEngine Endpoint Central: Far better feature set, much more reliable deployment, amazing customer service and help resources.

Endpoint Central, one tool to rule them all.

Kommentarer: Excellent. We use 5+ ManageEngine products and most are integrated and communicate to provide a seamless management tool for our business. There truly is a solution for every problem. As I have been using ManageEngine products they consistently improve and impress. Feature requests are taken seriously and it's really great to see something you suggest make it into the next release. For the price I'd argue there isn't a better product.

Fordeler:

The depth and breath of the tools, functions and features that Endpoint Central provides, couple that with a very appealing cost and it's a great tool.

Ulemper:

Support. Online documentation is... different. There can be several documents for the same process or documents that have been superseded by others but ManageEngine doesn't date stamp so it's difficult to tell. Also getting support can at times be difficult, it's mainly online chat and there can be some communication differences. Overall it's there but sometimes difficult.

Endpoint Central can do it all for a really reasonable price.

Kommentarer: Overall it's been fantastic. Deploying software and managing MDM is extremely easy and our devices management is so automated at this point we barely need to touch them. Having nearly anything we'd need for device management and support in a single package has been great. For the number of devices we have and the solutions it solves, EC is well priced and a really great value as well.

Fordeler:

The WIDE array of functionality that Endpoint central has is amazing. We run our helpdesk almost exclusively on it. It's almost too much at times, but it's fairly intuitive and really easy to use on a day-to-day basis.

Ulemper:

Some on the licensing is a little strange. It's not a show stopper, but did take us a bit to figure out what components are under what tier and how licenses are handled per-device/technician.

"Streamline Endpoint Management with ManageEngine Endpoint Central: Enhanced Visibility, Control, and Real-Time Monitoring"

Kommentarer: ManageEngine Endpoint Central is a unified endpoint management software that streamlines endpoint management, enhancing visibility and control over running applications, ensuring all systems and applications, including third-party apps, are up-to-date and free from vulnerabilities, all while improving the user experience on a single platform. Its agent deployment architecture enables real-time management and monitoring of endpoints.

Fordeler:

Automation capabilities of the application, from scheduled AD sync, inventory scan, and vulnerability scan to Automated patch testing in the Test & approve, Automated Patch Deployment, and conclusive scheduled reporting to automated tasks. Endpoint Central features a wide functionality in daily system administration and management. The integral of remote desktop connection, chat, video, audio and text exchange between admin and user has simplified Remote support. License tracking in the inventory mgt module enables the org to save expenses on underutilized software and helps scale up for the frequently used software

Ulemper:

The Data Loss Prevention module is far-fetched, we cannot manage other mail clients other than Outlook.

Comprehensive Device Management Solution with Minor Drawbacks

Kommentarer: The tool helps us simplifies the management of all our devices.

Fordeler:

I've been using ManageEngine Endpoint Central to manage our organization's devices, and it's been a game-changer for our IT operations. It simplifies the management of all our devices, from Windows to macOS and Linux, into one central platform, making it easy to keep everything secure and up to date.

Ulemper:

Although generally cost-effective, some features are only accessible in higher-tier plans, which may not be ideal for smaller organizations with limited budgets. Additionally, the licensing structure can be challenging to understand.

Great Software for us!

Fordeler:

Using Endpoint Central has made my life as an information technology administrator a breeze! Between the ease of access for our endpoints and the easy to navigate UI, Endpoint Central is awesome.

Ulemper:

The only downside I can think of about Endpoint Central is the sales team at Manage Engine is relentless, if you try to demo a product you will be badgered for months by multiple sales representatives.

Powerful solution

Kommentarer: I'm using it for:
- Providing reports on the company's equipment, installed software, etc;
- Remote assistance to employees using internal functions of the platform;
- Supports endpoint security through the ability to install security patches;
- Remote program update.

Fordeler:

- We like that this product gives us large set of feqtures to manage corporate devices such as application deployment, security management, creating reports and remote troubleshooting; - Support for all popular using operating systems: Windows, macOS, Linux, iOS and Android; - The platform can automate security patching tasks and enforces security policies, simplifying the work of administrators and improving device security; - Our Information Security Group is very satisfied of your product because of big abmount of usefull reprots, that give them information about infrastructure condition; - Available Cloud solution, because this product has cloud solution it's easier to maintain and deploy it.

Ulemper:

- Integration with a company's existing IT infrastructure and third-party applications is a complex task that requires additional planning and customization; - Performance issues when dealing with a large number of endpoints; - Some features don't work the way we expect them to; - Some instructions are not up to date, which leads to spending additional time for learning how to use powerful features; - Service has difficulties in recognizing new devices. There is not enough information about the device owner at the approval stage of a new agent installation. And we would like to get an email notification of such an event.

A Productive 5+ Years of Journey with ManageEngine Endpoint Central

Kommentarer: My overall experience with ManageEngine Endpoint Central has been highly positive. Over the years, it has proven to be a dependable and comprehensive tool for managing our endpoint infrastructure. The platform has simplified our daily IT tasks, from patch management, remote software & configuration deployement to remote troubleshooting, helping us maintain a secure and compliant environment. While there are areas where further enhancements would add even more value, such as additional integrations and feature parity between the cloud and on-premise versions, the consistent support and regular updates from ManageEngine demonstrate a commitment to continuous improvement. It’s a platform I rely on for efficient, streamlined endpoint management, and it has greatly contributed to our IT team's productivity.

Fordeler:

Having used ManageEngine Endpoint Central (earlier known as Desktop Central) for over 5+ years, what stands out most is its all-in-one functionality for endpoint management. The platform is highly reliable for automating patch management, software deployment, and remote troubleshooting. It’s user-friendly and provides in-depth reports, helping us stay on top of system compliance and security. The remote control feature is robust, making it easy to provide quick support to end-users without interrupting their workflow. I also appreciate the regular updates and support provided by ManageEngine – they listen to feedback and consistently enhance the product. Overall, Endpoint Central has saved us a lot of time and effort, allowing us to focus on more strategic IT goals.

Ulemper:

One notable limitation is the need for more integrations with other IT management and security tools. Expanding the integration options would make it easier to align Endpoint Central with broader IT ecosystems. Another area for improvement is aligning the cloud version's features more closely with the on-premise offering (like Endpoint DLP Module). While the cloud version is convenient, it still lacks some of the more advanced functionalities of the on-premise setup. Addressing these gaps would make Endpoint Central a stronger choice, particularly for organizations aiming to transition to cloud-first infrastructures.

Comprehensive UEM Platform

Kommentarer: My overall experience with ManageEngine Endpoint Central has been largely positive, particularly in how it simplifies the complex task of managing a diverse IT environment. It is also a popular tool, so the learning curve is very advantageous for an IT career.

Fordeler:

Endpoint Central has been a game-changer for our IT management needs. Its unified endpoint management capabilities allow us to seamlessly manage a diverse array of devices across multiple operating systems from a single console. The automation features, particularly for patch management and software deployment, have significantly reduced our manual workload and improved our overall efficiency. The remote-control functionality is incredibly responsive, making troubleshooting a breeze. Endpoint Central has truly enhanced our ability to secure and manage our IT environment, and I can't recommend it highly enough!

Ulemper:

The only downside to me is the Endpoint Central upgrade process. Rather than a simple GUI drag and drop process (and a few clicks), you will need to read a documentation to upgrade. Since the upgrades are not frequent, you tend to forget the process each time.

"Comprehensive Endpoint Management

Kommentarer: My overall experience with ManageEngine Endpoint Central has been positive, with some key strengths and a few challenges. It is a robust and comprehensive tool for Unified Endpoint Management (UEM), offering a wide range of features that streamline the management of endpoints across different platform

Fordeler:

Endpoint Central provides a single console for managing both Windows, macOS, Linux, and even mobile devices.Automated Patch Management,Remote Control and Troubleshooting,Reporting and Compliance. ManageEngine Endpoint Central is a comprehensive tool that combines several powerful features under one roof, allowing for complete lifecycle management of endpoints

Ulemper:

While the interface is generally user-friendly, it can sometimes feel slow or laggy, particularly when managing a large number of endpoints.

Perfect tool for a small team to manage a lot of devices

Kommentarer: We use Endpoint Central to deploy, manage and configure clients, to roll out software updates and in-house fixes and to provide remote (in-house) support. As a team, we'd be lost without it.

Fordeler:

We've been using Endpoint Central (UEM Edition with Security Add-on) for 3+ years now and there's no going back. As a small team, having all of the tools we need to efficiently manage pretty much every device we own in one place is invaluable.

Ulemper:

It's hard to think of anything I dislike about the product. Every now and again an updated agent rollout will go wrong and I'll have to manually remove and re-add those clients.

EndPoint Central App You Can Rely On!

Kommentarer: I have had the experience of adding and removing computers, deploying apps faster and being able to support users even when traveling.

Fordeler:

It's easy to use and manage, a lot of functionalities that help a tech support users faster and from everywhere.

Ulemper:

Windows patches are approved on platform but still need testing on the customer side depending on the computer type.

Good solution for all companies, even small ones.

Kommentarer: Their tech support is great! Even during the evaluation phase (or using the free product). Quick response and great follow up.

Fordeler:

It alllows me to see the status of my systems without having to log on to each one.

Ulemper:

They have many products and there is overlap in what is provided. It's somewhat hard to figure out exactly which product gives what is needed without adding extra features and extra cost.

Endpoint Central usage in last 5 years

Kommentarer: Overall its good value for money and made IT Staff life very easy.

Fordeler:

Patch Management and software deployement PC Reimaging Remote access and Assett management MDM

Ulemper:

Notification banner is not optional Should come up with a tool to package 3rd party apps for easy publishing to self service

Better than far more expensive management software, with even better support.

Kommentarer: I have used other products from Zoho, and had an amazing experience, this one is no different. The support is great, easy to reach, in some cases just a chat button away. And they are knowledgeable and want to help.

Fordeler:

the Support, the software is great dont get me wrong, but the support is amazing. imagine just clicking a button and getting realtime support via chat.. seems like a fairy tale right? well its a reality with this software. the other benefits are just about every option you could desire is available, OS deployment, software deployment, self service portal, reports reports reports..

Ulemper:

its a little overwhelming at first, until you have time to use it and learn. Can only add full license users, we wanted to just add a user to pull reports. that's not an option.

Tons of features, not a ton of price

Kommentarer: Experience has been great. Have used it for many years now and it has continued to grow and offer more and more solutions to allow an admin additional capabilities in managing their environment.

Fordeler:

Throughout the years Manage Engine has continue to refine their MEEC product to provide more and more features that allow an administrator a single product to support an environment. Remote access, patch management, compliance scanning, countless "deployment" packages, browser security, and much more not mentioned. The only endpoint management tool you'll need.

Ulemper:

Nothing I can think of at this time. Their support team is always quick to assist. If there's an identified issue in the product they're prompt to provide support.