Om Xero
Vakker, skybasert regnskapsprogramvare for små bedrifter. Tilgjengelig når som helst, hvor som helst.
Integrates well with adds on to provide more sophisticated reporting. Integration with AI products such as ReceiptBank and Approval Donkey also work well.
1099 reports are too limited. Tracking categories are too limited.
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Filtrer anmeldelser (2 669)
Kathryn
Vurderte alternativer:
Affordable professional level accounting software for small business
Kommentarer: It's been easier to use Xero than I expected, but I had a nasty surprise at tax time when I realized the default accounts/descriptions for expenses did not correlate 1:1 to IRS categories. (I should have checked this more closely when I set up my accounts because it's a New Zealand company, and the previous product was local.) This means I will need to double-check all my transactions for 2018 and the IRS has my vastly overestimated tax payment until I can do that and file my return on an extension. I've had a much better experience importing data from financial institutions because Xero uses a well-known importing service that is trusted by the institutions. I like being able to match multiple invoices to bank deposits because I usually don't run to the bank for each check. This will be more valuable as my company grows. I should probably find an accountant to assist me with this, but I haven't found an accountant who understands both craft businesses and Xero.
Fordeler:
Professional double entry software at a very affordable price Accommodates both cash and accrual accounting Links to financial institutions to get transactions Uses standard importer recognized by the financial institutions instead of just trying to log in remotely (and triggering fraud alerts) Can match multiple invoices to a single deposit transaction imported from bank Can keep using Xero as company grows
Ulemper:
Pre-existing expense categories/descriptions don't map 1:1 with IRS definitions, so I'm having to go back to all my receipts to make sure expenses are entered in proper accounts because I didn't realize this when I switched More difficult to focus on specific expense categories to check transactions Have not been able to import historic data from previous app (possibly because it's not double entry) so I am still paying the subscription on that software to retain access to my data No integration with Craftybase, so I have to enter supply purchases and customer invoices there independently
Christopher
The clean and clear accounting software
Kommentarer: Since I started using it, everything I have needed Xero for has been straightforward. It takes minutes to get a basic invoice setup and sent to a client, and not much longer to make a more advanced invoice. It is easy to connect to your bank account and reconcile incomings and outgoings. It is also easy to give your accountants access.Overall, Xero makes it easy for you to avoid mistakes, and very importantly it has plenty of functionality that will allow it to grow with a company, as you need more advanced features, they are there, often at little to no extra cost. Having Xero helped a lot when starting my business, by making handling my fiances and accounting clean and clear.
Fordeler:
Xero provides a clean and straightforward experience. It has plenty of features for most use cases, but provides functionality that is easy for anyone to use from small business owners up. The integrations they provide, both with Open banking, and allowing you to give your accountants access, make it a breeze to correctly handle your finances and avoid time consuming mistakes come the end of the tax year.
Ulemper:
Having used Xero for many years, there is not much that I have found that I don't like about the system. Sole traders may find the 20 invoice a month restriction limiting, but that only applies to the Starter subscription. The prices of the others are more than reasonable to validate upgrading which gets you unlimited invoices. On occasion there will be bank feed issues, at which point you might be left wondering why your balances don't match. Finding out there is an issue with the feed from your particular bank is not obivous, but can be found by clicking through to their "Why is this different" page. From my experience this is the only con, and it is quite minor.
Helen
The biggest but not the best accounting software
Kommentarer: We are a growth stage startup that originally used Xero because everyone else did and it was easy to integrate. We continue to do so for bank reconciliations and this is what we feel they're best at, but it's so hard to use and incredibly manual, that we've moved a lot of our other features away.
Fordeler:
Due to its size widely integrates with lots of other tools. Gives you a basic view of your business, and is relatively cheap, so if you're just starting out could be all you need. Provides a lot of functionality likes bank reconciliations, expenses, reporting, invoicing.
Ulemper:
There seems to be little attempt to improve the product or make it user friendly. Feels like it was build 15 years ago and not much has changed. When you suggest product improvements nothing happens, which is testament to this mentality. Very clunky, no ability to customise.
Laura
To keep track of finances, Xero is a small business' best friend
Kommentarer: We've suggested Xero to a few clients and even forced them to switch from their current accounting software because of how much superior it is than its competitors.
Fordeler:
If you're not an accountant, Xero is still simple and straightforward to use. Daily operations are based on the straightforward processes of making payments to suppliers and receiving money. It's the best option for a company of that size. It's simple and straightforward to use this accounting software to keep track of your company's money. This program is something I use constantly.
Ulemper:
Xero is designed for small businesses, therefore it has basic restrictions (journal approvals, etc.). As a company's billing operations reach a certain mass, they outgrow a single Xero instance and require the use of many instances running in parallel to process all of the bills.
Maciej
Comprehensive Accounting Software for Small Businesses
Kommentarer: Overall, Xero is a great accounting software for small businesses. It is packed with features and has a user-friendly interface. The cost is quite high, but it is worth it for the features that it provides. The customer support could be better, but the overall experience has been positive.
Fordeler:
Xero is an incredibly comprehensive accounting software that is perfect for small businesses. It has all the necessary features for managing finances and the user interface is easy to use and understand. I love how it can be integrated with other accounting programs and it is constantly being updated with new features and improvements.
Ulemper:
Xero can be quite expensive as compared to other accounting software and the customer support is not always as helpful as one would hope. I have also encountered some glitches that can cause problems when trying to get things done.
Faruk
A great premium software with the all the right integrations
Kommentarer: Overall, Xero is great accounting software available in the clould. Its ability to allow workers to work remotely and monitor work is highly useful. It has great accounting tools at your fingertips. The great selection of integrations also help with syncing workflows and tasks cross different platforms like document collections and processing, job management and payment processing.
Fordeler:
There is a constant improvement of the Xero Blue platform with new integrations coming all the time (like the Karbon integration for contact sync just announced) The Dashboard is highly intuitive and gives an up to date snapshot of the business when you loginThe ability to create reports is highly useful, especially the new update that gives a modern interface with features like budgets for P & L Statements. The ingratiations (an constantly expanding selection)
Ulemper:
Features like HubDoc that come with Xero have not been updated in years. When compared to their competitors like DEXT they are severely lacking in features and usability. Xero invoicing is very basic, no ability for direct debit payments, no engagement letter etc. Document management software like Suitfiles needs to be used, there is currently no direct integration for document management like Karbon has. Integrations into Xero Green (XPM) basic, XPM has not been updated in many years and to an overhaul to compete. Pricing when compared to software like software assistant is more premium.
Anthony
Xero, the complete accounting solution for small businesses.
Kommentarer: As an IT intern, I got the opportunity to use Xero to manage the accounting and payroll for a small business project in my university. In my experience, managing the small business finances with Xero has shown to be an effective and user-friendly option. Our institution gained a lot from the tool's capacity to be customized to meet our specific needs and from having the chance to collaborate online with other team members.
Fordeler:
Xero is a comprehensive online accounting tool that offers a wide range of features for the financial management of small businesses. With Xero, users can manage invoicing, purchasing, inventory, payroll, and more in one platform, making financial tracking a breeze. Additionally, Xero offers an intuitive and user-friendly interface, as well as the ability to customize the tool to meet the specific needs of each business.
Ulemper:
Xero is a powerful and effective accounting solution, however it might not be appropriate for all types of businesses. The tool's learning curve might be steeper than anticipated for some businesses, and the platform might not be scalable enough to meet their demands as they expand for new businesses.
Nazakat
Fantastic SaaS product with excellent software integration, although steep learning curve
Kommentarer: Overall, during the last 4 years of using Xero, we have found the software to a great time-saver with some excellent features such as bank synchronisation, and software integration with our WMS and CRM in particular.
Fordeler:
The powerful integration features, cloud-based services and bank account synch saves masses of time and effort.
Ulemper:
The support is somewhat limited and often hit and miss, however, once an issue has been resolved or explained, it is easy to use.
Verifisert anmelder
Vurderte alternativer:
A great cloud accounting software!
Kommentarer: A great product to use, and customer service is there however you may wait a while and may not get the help you need straight away. The articles are great though!
Fordeler:
Jam-packed with integrations and can do pretty much anything accounting & bookkeeping wise (for small businesses)
Ulemper:
Customer service has noticeably deteriorated over the past 2 years
Jessica
Xero has helped me streamline my process!
Kommentarer: My overall experience has been a game changer, the support from the customer service team has been wonderful and I have been able to use help documents to help me ensure I understand the product fully. I like the employee portal, and my employees have given positive feedback about the product too.
Fordeler:
I love the easy user interface. I like being able to see expenses, incomings and outgoings. Entering employees details in is simple, with little help notes along the way. I find the support team excellent, I have called and been able to use support from my accountant who can also link with my XERO system. My employees have their own logins and portal that they can submit leave requests.
Ulemper:
I do not think there is anything I dislike about the product now, for 1 year I have been using it and I have not found any dislikes yet.
Verifisert anmelder
Powerful Accounting Software that Enables Anyone to Effectively Manage Their Accounts
Kommentarer: Overall, Xero was a truly powerful software that took the dread of dealing with accounting and reconciliation and made it rather straightforward. The accounting process can effectively be handled by any person, which is rather refreshing. As an attorney, I'm not an accountant. So having something else to learn and utilize while already extremely busy would be a major inconvenience. However, Xero took what would have been a terrible experience and made it manageable.
Fordeler:
Xero is a pretty straightforward product that is effectively almost immediately deployable. Xero's dashboard is not bulky or overwhelming like a significant number of other accounting software tends to be. Xero's help manuals and tutorials were also very useful and are great for helping users quickly refamiliarize themselves with the software. Xero worked well for my law firm for IOLTA (Lawyer Trust Account) reconciliation purposes. With the software linked to your desired account, you can easily reconcile all incoming and outgoing payments and expenses on a given account. Once set up, you literally can log in right after making a purchase to reconcile your accounts without having to fumble through old receipts later to try to remember specific actions that were taken on behalf of a client.
Ulemper:
The only con that I personally experienced with Xero was that I routinely was required to relink and subsequently "resync" my banking account with Xero. Admittedly, this may have been a banking issue and not necessarily a Xero issue. However, when the relinking had to happen, this created a significant amount of issues because I was forced to relink the account, reimport expenses and incoming sums and then ensure that all the amounts had actually synced appropriately from my physical bank account to the Xero software.
ian
Pretty good, but in the end, more complicated than needed for two person practice
Kommentarer: largely positive, but when they got rid of payroll, given my business of 2 employee/owner s-corp in a medical practice, with no retail/inventory, it made things a ton easier to just do my accounting in Excel. It was really the payroll that made this a no brainer for me.
Fordeler:
I loved the usability of this software. It was super easy to set up relatively sophisticated accounting with no accounting background. I thought the bank reconciliation was dynamite, and while they still had it, I loved the payroll. When I would eventually get triaged to tech support, the person was so patient, and so helpful it was really great, and they never seemed to mind spending a long time helping to fix some oddball problems that I'd made. Oh yes, loved it that they did the quarterly tax filings for me, but that also went away with the payroll
Ulemper:
One thing about this accounting software - when you have a question their first response is to tell you to have your accountant look at it. I was using this software as a replacement for an accountant, in order to save money, so that advice didn't help much. When you do a google for help, you run into a problem: Xero seems to be doing accounting software for all the english speaking countries,e.g. new zealand, australia, UK, USA and canada. each of these countries has different business formations/corporations, different taxation rules, etc, as well as meaningfully different accounting vernacular. I would end up mnost of the time getting somewhere only to realize I'd pulled up the UK instructions to solve a problem.
Peter
Xero is made for accountants and not small business or tradies.
Kommentarer: Xero is quick to reconcile but so are the other brand options. I am making a lot of money for my accountant because I always need to ring and get help.
Fordeler:
Easy reconciliation but this is a feature of most brands now.
Ulemper:
Reports are impossible to configure and source the data I need. The layout is poor and not user friendly. The technical terms used are common to accountants but make no sense to small business operators. The online help is useless and takes forever to get a response. Feature requests are ignored and not even responded to. There are other brands that offer a much easier user interface and at a fraction of the cost. I was forced into XERO as it was the only brand my accountant would support. I have to ring the accountants for help all the time who change a fortune for simple advice. Every feature I need is an extra add on charge. The remember me at login does not work and I have to waste time with 2 step login every time I leave the computer for 5 minutes. XERO does not work well on the tablet. The bank feeds do not deliver all the transaction data detail and its very difficult to identify some businesses. Memorizing transactions and splitting purchases is a real time-waster.
Jenny
Helpful, user friendly and intuitive accounts software
Kommentarer: I was reluctant to pay the extra costs to move to Xero from my previous cheaper package but I am more than happy that I finally made the switch. It is a fraction of the cost of having a book-keeper to pay and I feel so much more confident that my accounts are working correctly. The option of additional plugins aid the automation for syncing with software such as woocommerce and amazon, ebay etc. It is a shame that they are additional costs but I would prefer that I had the option to integrate than not, and they are great time savers, which is the biggest help for small business owners.
Fordeler:
Xero has a lot of automated features that make the process of accounts preparation easy and reliable. The bank feeds work smoothly and it is easy to set up rules to make the process automated on regular transactions - just a click to confirm entry. I have been able to integrate woocommerce, amazon and ebay transactions to ensure I am correctly treating VAT and International orders and purchases correctly.
Ulemper:
As with any new accountancy software, there is a bit of technical detail to get your head around but that is probably to be expected. There are good help articles that are useful for the set up phase.
Andrew
Xero is the One
Kommentarer: I am very satisfied to be building my practice on Xero. They have a good product with a good company behind it. They seem to really care about their advisors and see them as key to their business model. They have a great community and great support.
Fordeler:
What I like most about Xero is its open-platform ethos. It's not one particular feature, it's the whole way that Xero approaches what it does, and it shows up all over the product. One small example is how easy it is to manually import bank transactions via CSV file, and then how easy it is to undo that import if it went wrong. It's less about features (although Cash Coding and Find & Recode are brilliant) and more about design choices.
Ulemper:
I want them to hurry up and integrate Hubdoc into Xero itself. And when that happens, I want there to be a way to generate a report that shows which GL transactions don't have a source document.
jonathan
Appalling Software - Avoid at all Costs in My Opinion
Kommentarer: Overall, Xero costs us a lot of time we didn't spend before, does things on it's own such as create new suppliers for an expense and to me, it seems the software was written by ex Bookkeepers who didn't really understand bookkeeping anyway and had a good go at designing a software package that would compete I am guessing with the likes of Sage and failed abysmally. We use Xero because our accountants do the bookkeeping for us and this is what they use, if not for this, I wouldn't touch Xero if my life depended on it.
Fordeler:
Nothing, nothing at all. The software is nothing more than a glorified analysed cashbook. Support is poor and some of the replies from Support demonstrate the advisor doesn't understand accounts, the accounts structure or the damage that can be done by the advice they are giving.
Ulemper:
All purchases whether a supplier, or a bottle of milk from Tesco's is a contact. A bottle of milk for the office should be coded directly to the nominal code, not a new supplier "Tesco's" created. Cash in an out of bank should be the same as the bank statement on a live bank feed, but it excludes transfers from savings to current account so not a true reflection of cash in and out. Xero doesn't reconcile customer receipts, even through the name on the receipt in the bank is the same as the customer account exactly. Xero dump a lot of support on to the accountant who provides the service. Xero creates accounts for customers and suppliers on it's own if it doesn't recognise a payment or receipt in the bank account. Software should never be allowed to decide if it wants to create something automatically. Xero isn't as automated as Sage Accounts, for instance when bulk invoicing over several days, you can't set the date at software level, you have to keep changing the date. When importing from Sage into Xero for the first time, if Xero doesn't understand an item on the invoice, it simply creates a new line on the invoice whether you want it to or not and there is no way apparently to undo this once done. Xero works with receipt bank and you can spend hours trying to tell it an expense is not to be coded to a customer. I could go on.
Daniel
Vurderte alternativer:
Great online software for SMEs
Kommentarer: It has been great software that helped many business to grow with up to date, online financial information.
Fordeler:
Xero has been one of the first solutions for cloud bookkeeping and accounting and has successfully competed with the likes of Sage and QuickBooks. It has probably the most other software providers that link directly with Xero over APIs.
Ulemper:
Over the years there were some features that were requested and it took a long time for them to be implemented, also more and more features are additional paid for addons.
Rino
Xero - The Cloud Based Software of the future
Kommentarer: Fantastic product with fantastic support and really meaningful input from the actual company staff
Fordeler:
Xero's main benefit to us as a mid tier accounting firm is the ease of importing information. It supports multiple bank feeds on a reliable basis and its open API allows for the support of many add in apps
Ulemper:
Being a non-technical software, it does sometimes give the impression of not being as robust in terms of ease of change of prior information. This can be overcome by locking down periods, one just has to remember to do this though.
Jinny
Vurderte alternativer:
Worst Software I've ever used
Kommentarer: Terrible. This is the worst software I've ever used. Do NOT buy this. It's been a terrible experience for me my company.
Fordeler:
I like this software WHEN it works. However, that's generally never the case. My bank feeds haven't been accurate since May of this year. That's five months without accurate transactions and reconciliation.
Ulemper:
This software would be good if it worked. I've gone five months without accurate reports and transactions. Xero blames it on "Yodlee" but never actually tells me that they've pressed Yodlee on this issue. I've had internal Xero employees tell me their [SENSITIVE CONTENT] doesn't care about small businesses and in my experience this is true. I would never recommend this software or company to anyone. The customer service is non existent. I think they have people there to help but when those people tell you the company doesn't care...there's not much you can do. They say they're good for small business but it seems like the [SENSITIVE CONTENT] feels exactly the opposite.
Chris
A leading software in it's industry
Kommentarer: A beautiful piece of software that turns a once tedious chore, into an easy and intuitive process. I always recommend my clients to use Xero (if they can afford to) as I believe it makes the workflow much smoother and simpler for everyone involved.
Fordeler:
As an accountant and bookkeeping business owner I have been using accounting software for well over 10 years. I have to say when Xero entered the market I was definitely curious as to what it could bring to the market. I believe Xero have captured a very nice niche of the industry with it's very business orientated user interface and simplisitic feel. It makes accounting somewhat fun for the business owner. The way that they have revolutionized the way the bank reconciliation is performed makes it easier for buiness owner and accountant/bookkeeper to work together. I love the comments functionality and the rules that can be set to repeating transactions. The AI in the bank reconciliation also has a very nice balance to it. It will allocate your transactions when you need it to, but not too aggressively - meaning you don't have to undo all the automatic allocations (unlike some other software like MYOB). They also have a lot of resources to help business owners and financial professionals. In addition they make continual updates to their software to adapt to the times.
Ulemper:
I think the biggest con of the software is the price tag. Many of my clients have found this to be a stumbling block, saying that the monthly subscription fee is too high for their business. Other than the price, the only other con is the support is only via email (this is the last time I had an issue which was a few months ago). They do not have a support contact phone line (in Australia at least) - so response has to be via email (which may lead onto a call later if it cannot be resolved by email). Which takes longer to resolve the issues.
Ibrahim
Xero is changing the landscape of cloud accounting
Kommentarer: My experience with Xero can be described as fulfilling, it has simplified my workflow and saved me a lot of time and effort, I no longer spend long hours at the office. This has also impacted positively on my health. I would recommend this software to everyone.
Fordeler:
“It’s so clean to apply, even for non-financial human beings” My financial institution transactions are robotically connect to Xero so I don’t have to manually input them myself. I get my Financial statements the first week after the year end Another charming issue of this software is that it is a great idea if a corporation is unfolded across a couple of places with personnel operating in various locations. The accountants from every location can get admission to the financial data of all branches at any moment irrespective of their vicinity or time. As a world main provider of online accounting software program, Xero utilizes world-elegance cloud safety. Your data is appropriately saved in the cloud, and guarded from both Cyber criminals and perils like fire or flood.
Ulemper:
The expenses tracking can be formatted to allow multiply currencies to be easily uploaded in batches or real time. No integrated ‘Debtor Chasing’ function so companies will have to manually follow up on their unpaid invoices.
Cody
Easy to Implement and Manage Global Business, Low Customization Options
Kommentarer: Kanopy has found Xero to serve its needs well, but ultimately we moved on and migrated to NetSuite years later. We still keep Xero though for 1 international subsidiary that we found to be advantageous not to migrate. The mature business with complex operations may not find all needs are met with Xero, especially if the desire is to integrate many other tools/software with the ERP in a bi-directional data flow.
Fordeler:
Xero serves well as an "out of the box" accounting system, not unlike Quickbooks. It also has more functionality and use internationally, making it a superior choice to QB if your business operates on a global, multicurrency basis. There are some solid automations which can be implemented with Xero as well, and the canned reporting generally suffices for the majority of basic financial needs.
Ulemper:
Xero lacks the open customization options that software like Netsuite or Dynamics offers. For a small business this will often be fine, but a scaling operation looking to automate many functions based on unique business needs may someday find they have outgrown Xero and need to undergo an (often painful) ERP migration.
Phillip Sinothi
Vurderte alternativer:
XERO: The all-in-one accounting solution
Kommentarer: Xero is a comprehensive and user-friendly accounting software that offers a wide range of features for small and medium-sized businesses to efficiently manage their finances, automate accounting tasks, and gain insights from financial reports.With its automation features, Xero can help businesses save time and reduce manual errors, it also offers a wide range of features such as invoicing, expense management, receipt management and financial reporting, this allows for a more streamlined and efficient accounting process.However, like any software, it has some limitations, such as limited inventory management, and limited customization options, depending on the specific requirements of a business, these limitations may or may not be a significant issue. Therefore, businesses should thoroughly evaluate Xero's features and how they align with their specific needs before making a decision.
Fordeler:
Automation and EfficiencyXero offers a wide range of automation features such as bank reconciliation, automated invoicing, receipt management and an efficient expense management system which can help businesses to save time and reduce manual errors. Comprehensive Financial ReportingXero provides a wide range of pre-built financial reports such as balance sheets, income statements, and cash flow statements, which can help businesses to understand their financial performance, and make data-driven decisions.
Ulemper:
Limited inventory management Xero does offer some inventory management capabilities, such as tracking stock levels and generating reports, it does not have as many features as some dedicated inventory management software. So, for businesses that need advanced inventory management capabilities, Xero might not be the best option.Limited customization options.For example, some advanced features such as customizing financial reports and creating custom fields are only available on the higher-tier plans.
Xy
Vurderte alternativer:
Great accounting software
Kommentarer: Our previous accounting software could not be integrated with our e-commerce and inventory management software, so we had to do manual bookkeeping. Xero integrates well so all entries are automatically synced. It's really easy to use and most accountants are familiar with the system. Most importantly the system works well.
Fordeler:
- Easy to use - Good integration with our inventory management software (used to be TradeGecko and now Dear) - Integration with bank accounts - Many accountants familiar with the software - Easy to generate reports (Aged receivables, payables, financial reports like P&L, balance sheet, etc.) - Different users can have different levels of access (e.g. access to bills and invoices but no access to bank details) - Not glitchy
Ulemper:
- Not able to generate batch payment file for our bank (OCBC) - Slightly more pricey than Quickbooks - No Cashflow Statement - Indirect Method as a report
William
The best at what it does
Kommentarer: Full Disclosure: I am an accountant and I recommend Xero to many of my clients. When the expectations are in alignment with the capabilities of the software, then everyone is happy. People get into trouble with ANY software when they jump in thinking they know what it does and are then disappointed. All accounting and ERP software has limitations and Xero is no exception, but what it does, it does well. It provides payables, receivables, bank reconciliation and general ledger as its core functionality. There is a very capable estimating/quoting/order/ process that ties into AR invoices smoothly. But, the requisition/purchase/inventory side is very, very basic. In fact there are no requisitions and the purchase orders are so limited that I recommend you not use them. The inventory is only what is needed to make the sales side functional. So, if you need strong inventory support, you have to use a third-party add-on designed just for this purpose.
Fordeler:
What is good about Xero are 1) Real-time bank feeds and bank reconciliation - this is what scared the pants off of Intuit and forced them to develop new functionality. 2) Xero fully embraces and enables third-party developers to provide niche solutions that have rich interaction with Xero. 3) The features keep getting better and better quarter after quarter. 4) Perhaps my relationship as a partner skews this, but I've had nothing but excellent support from Xero. I can call someone if I have to, but I almost always get issues resolved through technical support in a timely fashion. Some of my favorite add-ons for Xero are GeoOp for field services, Deputy which integrates its scheduling, time and attendance functions with Xero payroll, and Float which projects cashflow. The new reporting and the tags are fantastic.
Ulemper:
There are some features I would like to see "sooner," but they are on the roadmap for "later." People jump on Xero because of the price without having a Xero consultant evaluate their suitability for the application - that can create an expectation gap, and that inevitably leads to an unhappy customer. I just hate it when people let their wallet do their thinking for them and then blame the software because it "doesn't do enough." The payroll is fine. I spoke to the VP in charge of payroll development and he is all about improving the functionality, so it will continue to improve. What is there now is very well designed to be comprehensive and flexible, but there are situations where a third-party payroll like Gusto will make more sense for your organization. They are the first ones to suggest you look at solutions like Gusto, ADP, Paychex and others that integrate seamlessly with Xero. It is annoying that the tags are limited to two categories, and this won't be revised until they have their design for job costing completed. No word yet on when that will be.
