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Vurderinger av Agile CRM

4,1 (521)

Om Agile CRM

Agile CRM er en komplett salgs-, markedsførings- og servicepakke som er utformet for at SMB-er skal kunne selge og markedsføre som Fortune 500.

Lær mer om Agile CRM

Fordeler:

Ease of use, Price, standard integrations are easy to connect and the widespread connectors that support Agile CRM.

Ulemper:

The inability to cancel despite following their instructions for cancellation to a tee.

Vurderinger av Agile CRM

Gjennomsnittlig score

Lett å bruke
4,0
Kundeservice
4,0
Funksjoner
4,1
Verdi for pengene
4,1

Sannsynlighet for anbefaling

7,5/10

Agile CRM har en gjennomsnittlig vurdering på 4,1 av 5 stjerner, basert på 521 brukeranmeldelser på Capterra.

Har du brukt Agile CRM før?

Del opplevelsen din med andre programvarekjøpere.

Filtrer anmeldelser (521)

mohammadd
mohammadd
Hr i India
Verifisert LinkedIn-bruker
Matproduksjon, 11–50 ansatte
Har brukt programvaren i: 6–12 måneder
Anmelderkilde

Vurderte alternativer:

Cost-efficient and top-performing CRM software

5,0 i fjor

Kommentarer: I had a good time working with agile crm For my email marketing and tracking and helped me in my business

Fordeler:

A powerful and all-encompassing CRM tool, Agile CRM assists businesses of all sizes in streamlining their operations and augmenting customer satisfaction. With a broad array of features and functionalities, it simplifies contact management, lead tracking, marketing automation, and customer data analysis. Furthermore, it's user-friendly and offers excellent customer service

Ulemper:

Agile CRM currently offers support for six languages, but expanding the tool to include more languages would be a valuable addition

Guillermo
Guillermo
Sales & Marketing Manager i Argentina
Verifisert LinkedIn-bruker
Utdanningsadministrasjon, 2–10 ansatte
Har brukt programvaren i: 6–12 måneder
Anmelderkilde

All I need to work in one place

4,0 for 5 år siden

Kommentarer: The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".

Fordeler:

I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch. Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way. I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more. I was able to import all the contacts in a very simple way and clean my list in a short time. Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.

Ulemper:

I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.

Alex
Owner i USA
Markedsføring og reklame, 2–10 ansatte
Har brukt programvaren i: 6–12 måneder
Anmelderkilde

Calendar in Military Time

2,0 for 5 år siden

Kommentarer: Experience is actually very horrible overall, but you get what you pay for. My next solution will be Keap or GoHighLevel.

Fordeler:

The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.

Ulemper:

The scheduling calendar is completely worthless. I would never in my life send a prospective customer to schedule an appointment as the time is in military time. As a programmer myself, this is rather a simple fix. I brought it to their attention and even supplied code examples to apply that could remedy this. The fact that they fail to provide a solution to the calendar shows that they disregard their customers and are completely lazy to provide a simple fix. Why even a launch calendar like this? It is very sad actually, if you google it, requests has been made years ago by several customers! This is like installing a door but not putting a door knob on it. This is like taking a shower but failing to use soap or clean water. The company is lazy and could care less about their customers. I have bad service by other companies but these guys take lazy to another level. All the other features are half-usable (exit popups, push notification, etc).... if they put a little extra effort into things, this could be a nice piece of software. If I was to wrap what I think about this software into one word... I would LAZY.

Svar fra Agile CRM

for 5 år siden

Hi Alex, Thank you for sharing your review with us. Our product features are driven by the inputs given by our customers. Agile CRM is just designed to solve all the three purposes on a single platform. This could a small feature and may not be considered on first priority. But, we will take this into consideration. We at Agile CRM are open to the user's feedback and suggestions and have been working on the same which really helped us scale to where we are now. Also, we are coming up with 500apps.com which is an ALL-IN-ONE Suite of apps and Schedule.ly is the one that can be used for calendar and scheduling. If you would like to try this new app, please share your acceptance with our support team at [email protected] so that we can share the same with you.

Carla
IT Manager i USA
Sykehus- og helsetjenester, 1 001–5 000 ansatte
Har brukt programvaren i: Men enn 1 år
Anmelderkilde

Agile CRM Makes Work Easier for Us

5,0 for 2 måneder siden

Fordeler:

Agile CRM has been a reliable solution for customer relationship management. I like the effectiveness of Agile CRM.

Ulemper:

Agile CRM is flawless. No issues when using Agile CRM.

Joshua
Owner i USA
Bedriftsrådgivning, Selvstendig næringsdrivende
Har brukt programvaren i: 6–12 måneder
Anmelderkilde

Good little CRM for a great price

4,0 for 3 år siden

Kommentarer: Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.

Fordeler:

Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't.

Ulemper:

It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen.

Michael
Founder i USA
Økonomiske tjenester, Selvstendig næringsdrivende
Har brukt programvaren i: Men enn 1 år
Anmelderkilde

Agile CRM - Lots of features, mediocre execution

4,0 for 5 måneder siden

Kommentarer: I really want to like it. Such a good price for great features and a good UI. But some glitches prevent me from using it any longer.

Fordeler:

Great features for the price. Nice User Interface. Intuitive.

Ulemper:

Email marketing bounces back and other email challenges never really got resolved.

Petteri
Coach i Finland
Helse, velvære og trening, 2–10 ansatte
Har brukt programvaren i: Mer enn 2 år
Anmelderkilde

Great product, unfortenately not updated anymore

5,0 for 6 måneder siden

Fordeler:

The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing. I have tested many CRM softwares, and Agile CRM is by far the best for me.

Ulemper:

The company behind Agile CRM launched 500apps, which includes crm.io; however, crm.io is not as yet as good and easy to use as Agile CRM. Agile CRM is not any more updated.

Tom
Tom
Sales Lead i USA
Verifisert LinkedIn-bruker
Telekommunikasjon, 2–10 ansatte
Har brukt programvaren i: Men enn 1 år
Anmelderkilde

They do not care to make the product work anymoer

3,0 for 4 år siden

Kommentarer: We've used Agile CRM for probably 2 years now, but it got to where you'd get a blank screen other than the menu on the side and top, and complaining about it to the team got no results.

Fordeler:

It integrated well with Wordpress for lead capture, and it showed me what pages a lead would visit and on what device

Ulemper:

The mobile phone app is just a webview, and the webview is sort of broken

Svar fra Agile CRM

for 4 år siden

Hey Tom, We are disappointed that you had a bad experience with Agile CRM. Agile CRM is specially built with love for small business and offers several features in sales, marketing and customer support from one place. Agile CRM has many integrations with WordPress and several other software to offer our customers the most advanced features. Agile CRM dashboard is created such that you can monitor all your sales, marketing and customer service activities from a single place. We regret that you faced issues with the Agile CRM web view, but we have never heard this issue with any of our customers before. We will definitely look into this issue and try to get it resolved as soon as possible. Thanks,

Verifisert anmelder
Verifisert LinkedIn-bruker
Informasjonsteknologi og -tjenester, 51–200 ansatte
Har brukt programvaren i: Men enn 1 år
Anmelderkilde

Agile CRM Review

4,0 for 5 år siden

Kommentarer: Overall, I'd say I've had a pretty satisfying experience with the product, nothing out of the world, but gets the job done.

Fordeler:

- Contacts import and export is very simple - Calendar and other time management tools are pretty neat - Great integration across multiple marketing tools - Social media and email campaign management is a great add - Detailed report-generation.

Ulemper:

- Organisation of different compartments within the tool can be a bit difficult - Rich feature-set leads to a challenging learning curve to go over.

lisa
recruitment manager i Storbritannia
Personale og rekruttering, 2–10 ansatte
Har brukt programvaren i: 6–12 måneder
Anmelderkilde

excellent product

5,0 forrige måned Ny

Fordeler:

its really straight forward and very user friendly and allows me to keep on top of all my campaigns

Ulemper:

none this is an excellent product that i would definitely recommend

Aaron
President i USA
Eiendom, 2–10 ansatte
Har brukt programvaren i: 1–5 måneder
Anmelderkilde
Kilde: SoftwareAdvice

Stay away - will IRREPARABLY DAMAGE your ability to send emails to even your existing customers

1,0 for 2 år siden

Kommentarer: In a word, awful. Setup is confusing. First you're presented the option to link your gmail account--I did. But it did not work. Engaged chat support. They tell me to disable the link, and to use a very convoluted process to first enable 2FA on our entire company's google account users, then set up a App Password in Google Account, then provide it to Agile as p/w when setting up IMAP/SMTP instead. I had followed the nagging setup icon instructions to create MX and TXT records as well, which chat support specifically told me to remove. I then sent an initial email in two batches of 15 receipients - existing customers we communicate with often in our business (they're tenants of our property management company). Gmail accounts received, Yahoo accounts got a 554 Permanent Error rejection response. I tried a stripped down version from within gmail (not Agile)--but then got the same 554 error. Sent a freshly composed email to a yahoo account of mine, as a test--same 554 error. These are all yahoo email addresses that have lots of prior back-and-forth with our company gmail account. Now however, Agile has created this 554 email leaving us completely unable to communicate with about 1/3 of our tenants. This is an irreparable harm. NOTHING IS WORTH THIS.

Fordeler:

I was drawn in by the lure of a free product.

Ulemper:

I'm now unable to send even regular text-only emails from our company's gmail account to any yahoo account, regardless of the number of prior emails back and forth between the two. We effectively now cannot use email to communicate with our existing customers reliably.

Jaime
Founder & Marketing Strategist i USA
Verifisert LinkedIn-bruker
Markedsføring og reklame, 2–10 ansatte
Har brukt programvaren i: 6–12 måneder
Anmelderkilde
Kilde: GetApp

Amazing Complete CRM & Automation software: Great Infusionsoft or Salesforce alternative, for 10% of the price tag

5,0 for 8 år siden

Kommentarer: As a small business owner, and founder of Bloominari.com, a digital marketing agency helping small businesses to grow their companies online through beautiful design, automation and marketing tactics I was in search of the best CRM and marketing automation software for a truly affordable price. After literally about 2 months of research of various CRM and marketing automation platforms I finally decided to take AgileCRM for a spin (It was easy to try it, as they have an always-free lite version). Immediately I fell in love with it's interface, ease of use, and easy-to-setup platform. I previously worked with Salesforce.com and Solve360 CRMS, and have also tried BaseCRM, SugarCRM and many others throughout my business life.

Fordeler:

- Super affordable for the amount of tools, features and applications it includes. Starting at $10/user/month for it's starter version. - Great user interface - Easy to setup and use - Lots of native integrations with lots of web-based (Saas) apps such as Gmail, Quickbooks, Twilio and many many others. - Integration with Zapier, which basically let's you now integrate AgileCRM with 700+ other web apps, so this feature was a KEY for me. - All your emails automatically load from your Gmail inside AgileCRM, no need to BCC some email address. - Lots of sales, marketing, support, landing page, and amazing features added on at no additional cost. - Now you can purchase add-ons such as user permissions, triggers, additional automation campaigns and others without having to upgrade all your users to the next subscription level (this is something I requested, and their team listened and did implement this). -Their tech support is great, they care, they listen, and they modify/improve their system based on your feedback - Their team update the app every few days

Ulemper:

- Their standard subscription is $30/user/month if pre-paid for 2 years, otherwise $50/month, without too many added benefits for this level - Their starter subscription limits your marketing campaigns (automation) to only 5 campaigns, with 10 nodes (steps) on each. The standard gives you 10 campaigns, with 25 nodes each (much better). - Some updates happen without prior notifications to the user, and sometimes changes the User interface too drastically for some features. - Their E-mail templates are limited, but you can still bring in your HTML templates or use their WYSIWYG editor.

Svar fra Agile CRM

for 8 år siden

Hi Jaime, Thanks for your appreciation and support.

Michael
Manager i New Zealand
Tekst og redigering, 2–10 ansatte
Har brukt programvaren i: Mer enn 2 år
Anmelderkilde

3.5 painful years

2,0 for 3 år siden

Kommentarer: I've been with AgileCRM for 3.5 painful years. It's cheap. It's not cheerful. They have never fixed the longstanding issues with Gmail integration (doesn't work unless it's IMAP), Slack (can't choose channels), LinkedIn (variable/doesn't work/breaks all the time), can't resize the windows to take notes, can't use bullets or italics or bold or fonts to format notes. The emails get rejected regularly, even though we use GSuite. Very buggy. Customer service is always quick however, and they are always saying "it will be fixed! No problem sir!" Thousands of dollars spent with them and hours upon hours learning their systems. But I'm trapped so I'll persist in the hope that they get better.

Fordeler:

Price Customer Service (except for fixing bugs) Hope/promise of it being awesome (which it never seems to rise to)

Ulemper:

They never fix bugs, as they are always saying, "be patient, it will be "500apps" soon". Clunky interface Doesn't integrate fully with Gmail, despite them claiming it does. They fell out of favour with Google 18 months ago and haven't recovered. Emails to clients bounce WYSIWIG editor is not WYSIWIG or compatible with multiple devices- email formatting clunky

Jim
Director i Australia
Markedsføring og reklame, 2–10 ansatte
Har brukt programvaren i: 6–12 måneder
Anmelderkilde

Absolute rubbish

1,0 for 7 år siden

Fordeler:

The idea is great, the ability to have all this functionality in one package. There is not much else I can say about Agile.

Ulemper:

Basic functionality which is paramount on any CRM is useless. 30% of the email you send does not reach the recipient. I have contacted Agile 6 times about the same issue from support to top level management, and got zero response other than acknowledgement that this is serious and they would get back to me. Problem has been going for months. Most of the functions are half complete, they are there but don't actually do anything, they have been purely added to say that they have the functionality however it serves no purpose. My advise is don't get sucked into wasting your time and energy on this product as you will be very disappointed. Pay the extra money and get something that actually works. If you cant afford to do that, look at multiple applications that can offer the same service when combined. Just stay away from this thing.

Svar fra Agile CRM

for 7 år siden

Hi Jim! We are sorry to hear about the inconvenience caused. Email delivery is a complicated concept which involves bounces, bulking, ISP feedback loops, email content and spam issues. Typically, the emails should land in junk/spam folders when your customers do not see them in the Inbox. We provide multiple options to deliver emails sent through Agile CRM. You can configure the Outbound email by providing the SMTP details. If you are using Gmail, just provide the login details. Now, what about the high volume of emails? Not to worry, we provide integration with popular email gateway providers like Sendgrid, Amazon SES, Mailgun. Just setup the email gateway by supplying any of the above account details and all your emails from Agile CRM will be routed through your own gateway account. This ensures you have better access to the email delivery stats and independent from from other users. Our friendly Support team is always available at [email protected].

Esther
Credit Coach Administrator i USA
Økonomiske tjenester, 2–10 ansatte
Har brukt programvaren i: 1–5 måneder
Anmelderkilde

we have work or differences

3,0 for 7 år siden

Kommentarer: they are very easy to used and very user friendly I am very glad we could still work together because we know as company they have very easy CRM program to used

Fordeler:

is very friendly but that about it, they program has a lot of things to make your sales work but if you do not have the regular you wont have access to anything.

Ulemper:

I did a review because I was very upset with agile here is the previous review: they are bad at costumer service I would have more luck working with a wall at least she would listed and act like she is trying to help, the manager for support was so horrible to work with when ask to help with option he didn't help me I trying to be as patient with them but I really feel that they just ripped us off. I did a previews review on them because so far was it was all good but once I did, it was like they did not want to try any more. as of today they have help me with the problem and we manage to get everything resolve they saw the mistake the made and help us with the problem at hand I am very glad we could still work together because we know as company they have very easy CRM program to used

Svar fra Agile CRM

for 7 år siden

Hi Esther, thank you for taking your time to review us again. We are glad that your past experience was positive and happy to see that your confidence in the product and support is restored. Agile CRM is a versatile product loaded with features and is designed after surveying various businesses on many parameters like size, business workflow, number of product pipelines. We have the monthly plans and you can always switch to any plan of your choice. Our pricing plans are designed to keep the product affordable to all the small and medium businesses without losing all the core capabilities of the product. We try to be fair with all our customers and to protect this, any exceptions are not encouraged. Our efforts are always to make an easy to use product and a friendly service. Agile CRM is the bottom band in pricing and upper band in features. We request you to write to [email protected] and our friendly support team will provide the best resolution.

David
David
Managing Partner i USA
Verifisert LinkedIn-bruker
Medieproduksjon
Har brukt programvaren i: 6–12 måneder
Anmelderkilde

The CRM that packs a punch and delivers the lead every time deserves some of the spotlight.

5,0 for 6 år siden

Fordeler:

Agile is a diamond in the rough so to speak. It feels like the tech world is a giant popularity contest and the few formed a club and left some of the better players out. Agile may not be listed alongside the trendy inner circle but good for them they stand in a place of their own and the customer is made better for it. When I found Agile I was enticed by their Free plan- not trial but free plan with a good amount of flexibility for a startup to fully integrate the CRM for zero out of pocket. The product will scale with your growth and they have several paid levels so as you step up your monthly plan will step up with you and not kill your cash flow. I really appreciate the email automation and landing page builder inside the CRM. The landing page function is easy to use and makes quick customized landing pages. The other CRM systems are priced much higher and offer similar functionality to Agile and Agile is a fraction of the cost. Now, as with any CRM the learning curve may be high and indeed this was the case for my use of Agile.

Ulemper:

Agile is not an easy product to just pick up and go. It will require some basic knowledge and a willingness to learn the program. The great news is that Agile offers webinar trainings and onboarding at no extra cost as well as they host a huge assortment of training modules and videos.

Lee
Managing Partner i USA
Datamaskin, programvare, 11–50 ansatte
Har brukt programvaren i: Men enn 1 år
Anmelderkilde

Used to be Good - Now nothing more than a scam

1,0 for 3 år siden

Kommentarer: Used to use heavily (20,000+ contacts) but it'd become such a broken product I wouldn't recommend it to even the smallest of users. It has no reliability at this point.

Fordeler:

Agile CRM at one point was a great reasonably-priced solution for start-ups looking for basic contact management with some campaign management features, etc. Sadly, the Pros are long-gone and Agile CRM is nothing more than a scam today with most of the add-on features, as well as basic things like email, hardly ever working.

Ulemper:

Campaign sending has been flaky for at least 8 months with emails consistently not being sent, no logs tracking info, and a customer service team that always responds "their back-end team will be taking a look at it". As these issues go on for weeks they still bill out the $79 / month enterprise fee per user plus add-on email costs without rectifying the issue. It's gotten so bad that at times users can't even reset their own password because AgileCRM's PW emails won't even send. They blame this on an internal API Key issue - again been weeks on something as simple as resetting your password. This is a total waste of a product at this point.

Michael
Michael
Loan Consultant i USA
Verifisert LinkedIn-bruker
Økonomiske tjenester, 501–1 000 ansatte
Har brukt programvaren i: Mer enn 2 år
Anmelderkilde

Fantastic and HIGHLY customizable

5,0 for 2 år siden

Kommentarer: Agile is a highly customizable CRM platform for someone (or team) who wants detailed customization of not only the pipeline management but also automated (or semi-automated) email, phone/text integrations also.

Fordeler:

This is one of the most highly customizable CRM's I have found. the customizations and integrations are fantastic. Integrations of 3rd party software appears to be growing and is still a bit lacking but the key integration of google contacts sets if far apart from the competition.

Ulemper:

It can be a bit on the tedious side to customize and set up. It is not simple enough for many would-be users and does require some above-average computer skills. On the plus side, the ability to customize so much more than other CRM's is also what sets it far apart from the competition.

Chiara
Consulente freelance i Italia
Bedriftsrådgivning, Selvstendig næringsdrivende
Har brukt programvaren i: Mer enn 2 år
Anmelderkilde

Very disapointed

2,0 for 3 år siden

Fordeler:

Agile could be a good software, unfortunately it has so many bugs it is becoming impossible to work with it.

Ulemper:

I know bug happens to every digital solution but it is not possible or acceptable to use a CRM not sending campaigns. I'm the CRM master for 4 startups and I'm facing bad bugs everyday which are making daily work a mess. All the flows are compromised by the campaigns not sent. Also they don't let you know they have a problem so big and if you talk with them the answer is "there is a delay". Days and days with campaigns blocked is not a delay, is a big failure for a CRM. There are also so many other bugs not solved from months like the Facebook integration... You buy the solution, you pay a solution and then clicking here and there you just realize you didn't buy the all package because there are several features, you were counting on, not working. Please fix your bugs.

Adam
Adam
Vice President of Opportunity i USA
Verifisert LinkedIn-bruker
, 11–50 ansatte
Har brukt programvaren i: 6–12 måneder
Anmelderkilde

Not very easy to use as desired, customer support is lacking

3,0 for 6 år siden

Kommentarer: Low cost option and an all in one solution if willing to sacrifice efficiency and organization

Fordeler:

I like that there are multiple features and uses for this software ranging from email marketing to contact management that can all be accessed in one place. The free plan includes some valuable uses as well.

Ulemper:

The process for organizing and managing follow up calls and sales funnel movement involves too many steps, which reduces the simplicity factor considerably. This has caused me to have to use other functions that weren't intended for the use I ultimately use them for, which can be frustrating. Customer support is outsourced and scheduled in 30 minute blocks of time and once that time is up, you are cut off regardless of resolving your issue and are then directed to scheduling another block of time at a later date.

Svar fra Agile CRM

for 6 år siden

Hi Adam, All our processes are set up to guide you in using our CRM to its full potential and irrespective of the business (size or industry), our product is applicable due to the vast and necessary features we provide. We have a one-time implementation process to help customise the tool as per your business requirements. For this, our training specialists are always ready to help based upon your schedule. For any other issues, you can connect with technical support via chat and email at www.agilecrm.com/support

Thomas
Managing Attorney i USA
Advokatvirksomhet, 2–10 ansatte
Har brukt programvaren i: 6–12 måneder
Anmelderkilde

Email capacity has to be constantly increased, continual breakdowns

1,0 for 7 år siden

Kommentarer: Nothing.

Ulemper:

I run a small bankruptcy firm. I should't be having capacity issues mailing out to a relatively small pool(less than 8000) potential recipients. So low sticker price as long as you just use it for family and friends. I hate an upsell and actually miss Infusionsoft every day. Never thought I would say that. Why can't this be integrated in a meaningful sense with Dialpad such that our calls are logged in Agile automatically? I have to log them myself

Svar fra Agile CRM

for 7 år siden

Hi Thomas, thank you for taking your time to review us. Agile CRM is a versatile product loaded with features and is designed after surveying various businesses on many parameters like size, business workflow, number of product pipelines. Our pricing plans are designed to keep the product affordable to all the small and medium businesses without losing all the core capabilities of the product. Our competitors pricing model is related with the number of contacts which becomes exponentially costly once your business expands. Agile CRM allows you send unlimited emails to your customers as long as the sufficient email credits are purchased. We have integrations with popular telephony services like Twilio, RingCentral, Asterisk, SIP, Bria and many others. We are always open to integrate with new providers. We request you to write to us with your detailed requirement to our friendly support team at [email protected] and a resolution is assured.

Michael
Business Development Manager i India
Informasjonsteknologi og -tjenester, 51–200 ansatte
Har brukt programvaren i: Men enn 1 år
Anmelderkilde
Kilde: SoftwareAdvice

A very user friendly CRM

4,0 for 5 år siden

Kommentarer: A good Sales CRM fro small & Medium scale businesses. It has a good interface and very simple to learn. Need improvement in Automation features and customer support.

Fordeler:

- I have been using Agile CRM in my present company. It didn't take me long to understand the functionality of Agile CRM because of the user-friendly functions and a very simplified interface. - It gives an option to add different tabs to the dashboard, which make it easier to understand the progress happing in the team. - Can set the daily task on prior or schedule it accordingly and it will be visible at the dashboard. I never have to worry in case I miss out any task assigned to me. - Creating leads is much easier in Agile CRM as it is integrated with other social application make it much easier to fetch the person details available on those sites. - The reports and analytics are very intuitive and give better visibility.

Ulemper:

Can improve on the customer support part.

Olivier
Olivier
Consultant / Business developer i Frankrike
Utdanningsadministrasjon, Selvstendig næringsdrivende
Har brukt programvaren i: Men enn 1 år
Anmelderkilde

A very powerful and easy to use sales + marketing automation SaaS ! Just great !

5,0 for 7 år siden

Kommentarer: Agile CRM provides a very powerful solution to both sales and marketing challenges.
Everything is gathered in one place. Benefits are just glaring : time savings, accuracy in commercial and marketing processes. It brings the sales+marketing automation at a very affordable price. A very good solution to grow fast your business on focusing only on extra value tasks when needed.

Fordeler:

A very powerful CRM with marketing automation mechanisms inside. Possibility to create email scenarios, to attribute points to actions done by leads to check the maturity before contacting them. Possibilities of action are really impressive (even in the free version). I really like the possibility to design the landing page within the solution and connect it to the website directly. You can create a whole scenario from social media to CRM attributing points to leads regarding the action they have performed. It's absolutely great. It's like having the power of a big sales team in the hand of one person.

Mike
Founder i Storbritannia
Administrativt kontor, 2–10 ansatte
Har brukt programvaren i: Men enn 1 år
Anmelderkilde

Outclassed by the next generation of CRM tools, too expensive for what it does deliver

2,0 for 4 år siden

Kommentarer: I actively found ways to circumvent using Agile CRM for anything other than providing reports up to head office: our day to day CRM management we chose in the UK to outsource to another platform, accepting the hit of double data entry to gain the effectiveness of that tool (Outreach)... which was a similar price point.

Fordeler:

Agile CRM is a lightweight tool that therefore is quite accessible. We used it at Agillic as our central sales CRM tool. Customer support is very helpful

Ulemper:

Where do I start? Maybe it's the way we had it set up, but this was the most cumbersome tool for tracking sales opportunities that I've ever used. I found it exceptionally difficult to get the level of insight into sales management that I needed for my team; the mobile tool was largely useless (I used the website on my phone instead); it never really connected to advising sales teams what action they should do next.

Svar fra Agile CRM

for 4 år siden

Dear Mike, thanks for sharing such detailed feedback. We're sorry your experience with us didn't match your expectations. It is an uncommon instance and we'll definitely do better. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Agile CRM is an all in one CRM with various features encompassing all the facets of the Sales Cycle with features to help the support and marketing teams as well.

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Informasjonsteknologi og -tjenester, 10 000+ ansatte
Har brukt programvaren i: 6–12 måneder
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This CRM is exceptional and designed with user-friendliness in mind.

5,0 i fjor

Fordeler:

I highly recommend Agile CRM to any business seeking to improve their customer relationship management. The platform's user-friendly interface and intuitive navigation have made it effortless for me to stay organized and on top of my customer interactions. Moreover, the extensive range of features available is unmatched, and the ability to automate repetitive tasks has been a real game-changer. Overall, my experience with Agile CRM has helped me feel more in control and organized in managing my customer interactions, and I would strongly recommend it.

Ulemper:

The addition of WooCommerce integrations like PrestaShop and Square Space would be highly desirable. With more options available, users would have greater flexibility in configuring their online stores.