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Relative ease of use and good integration with other software we use.
Initially it was hard to configure the dedicated IP but it was due to our lack of knowledge in IT and misunderstanding with our web host provider.
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Email marketing with most of the tools you need and the least limitations.
Kommentarer: My experience with Sendinblue has been awesome, I use it for 3 of my websites, and the tools offered can definitely improve your business.
-Ease of creating an email campaign. -Their own CRM is connected to user behavior. -Even the free version is so complete. -Integration with many apps especially several WordPress form builders. -Multi inbox, manages emails and even Instagram messages.
-The landing page feature could be so powerful but it is outdated.
Sendinblue is a great email marketing platform
Kommentarer: Overall, I have had a positive experience with Sendinblue. The platform is easy to use and the reporting features are really helpful in improving my email marketing results. I would definitely recommend Sendinblue to anyone looking for a good email marketing solution. Sadly we missed alot of other features, so we switched over to a more complete platform. But price wise sendinblue is GREAT for email marketing!
I have been using Sendinblue for a while now and I have to say that I am really happy with it. It is a great platform for sending out newsletters and other automated emails. The reporting features are also really good, and I have been able to improve my open rates and click-through rates thanks to the insights I have gained from the reports. Overall, I would highly recommend Sendinblue to anyone looking for a great email marketing platform.
I didn't really like the fact that I couldn't personalize my emails as much as I would have liked. I also found the interface a bit confusing at times.
Great and easy to use to level up your marketing campaigns
Kommentarer: I have a lot of contacts but I didn't have the way to be in touch with all of them at the same time, sendinblue has been the smartest way to let them know that our company cares about them in all time.
Sendinblue has a lot of features that makes easier you marketing campaigns creation, it is no a simple email marketing software, you can also create landing pages by darg and drop in easy way, also make WhatsApp marketing and marketing automation. All you need for lead nurturing, the best part is that you can tranck your all campagns.
I would like to be able to create more than 5 landing pages for the same price. I have no enough budget to buy more landing pages. I also would like to find a way to lead scoring the links or data base.
Not too bad, there's space for improvements.
Kommentarer: Not too bad, not too good either. I switched to another platform after only a few weeks using this.
Some of the features you find in the free version are advanced ones, like automations or segmenting of the audience. That's a plus because most of the competition wants quite a lot of money for those.
The landing page editor is not the best one around, the email editor is a bit glitchy at times and quite limited. Overall, I didn't find the UI the most user friendly out there. Finally, the paid version it's a bit expensive compared to other alternatives.
Favourite Transactional and Email Marketing Tool
Kommentarer: I have been using Sendinblue for several months now and I am very pleased with the platform. It is easy to use, with a user-friendly interface that makes it accessible to all levels of users. The automation features are also a huge plus, allowing me to streamline my marketing efforts and save time.Overall, I am very satisfied with Sendinblue and would highly recommend it to others. The platform offers a great balance of features, affordability, and customer support, making it a great choice for businesses of all sizes.
One of the best things about Sendinblue is its affordability. Despite offering a lot of features, the platform is still priced competitively, making it an excellent value for the money. The customer support team is also highly responsive and helpful, providing me with the assistance I need when I need it.Another standout feature of Sendinblue is its email delivery. The platform has a strong reputation for delivering emails to the inbox, ensuring that my messages reach my audience. This has been a major factor in the success of my email marketing campaigns.
The only downside I've encountered is that the design options for email templates can be limited. Additionally, while Sendinblue integrates with a number of popular tools, it doesn't offer as many integrations as some other platforms. However, these are minor drawbacks in my experience and do not detract from the overall quality of the platform.
It enables us to expand the scope of marketing campaigns and target a larger number of customers.
Kommentarer: Sendinblue helped us expand the reach of our marketing campaigns by enabling us to create content that's suitable for various communication channels. Additionally, the data captured was helpful in understanding customer trends better.
Sendinblue is a dependable platform for effortlessly managing email campaigns and communication across various channels. I appreciate how Sendinblue provides a central location to oversee and monitor all stages of marketing campaigns. Their premium templates help initiate and organize campaign content, while the drag-and-drop campaign block builder makes it easy to insert multimedia elements. Sendinblue simplifies contact list creation and segmentation, allowing for unlimited customer targeting. I particularly like how Sendinblue customizes campaigns for SMS, WhatsApp, and Messenger content, and the scheduling tool is especially helpful for organizing sending times according to preferences. Sendinblue also provides robust tools to track and measure campaign success, including open rates, clicks, and conversions. The data captured is easy to understand and can be exported to analytics platforms.
While I haven't encountered many challenges with Sendinblue, setting up email templates can be tricky without proper guidance. A bug in the settings may cause campaigns to end up in the spam email list.
Sendinblue - All-in-One Marketing Solution!
Kommentarer: Overall, Sendinblue is a great marketing solution that I would recommend to anyone looking for an all-in-one marketing tool. The flexibility in the pricing plans and comprehensive features make it a great choice, and while there are some areas for improvement, it's still an excellent platform to use.
Sendinblue is an all-in-one marketing solution that offers everything you need in one place, including email marketing, SMS campaigns, landing pages, and more.Automation workflows are a great feature that makes it easy to create targeted campaigns, and you can see how your campaigns are performing in real-time.The user interface is beautifully designed, making it easy to navigate and use the platform.The pricing plans are flexible, allowing you to customize your plan based on your needs and budget, and the free version offers a lot of features too.
The email editor could be better; it's not as intuitive as some other email marketing platforms out there.Some features, such as the A/B testing option, may require some technical knowledge.Integrations can be limited compared to other platforms.
Create powerful bulk Email campaign without mush efforts with powerful automation
I recently switched to Sendinblue for my email marketing needs and I'm so glad I did. It's incredibly intuitive and easy to use, even for someone who is new to email marketing. The automation features are top-notch and have saved me a ton of time. The customer service team is always available to help with any issues or questions that arise.
I've been using Sendinblue for a few months now and I'm really impressed with the features they offer. Although, setting up WhatsApp & SMS channels in workflow automation is a bit difficult compared to my previous marketing software. But, after setting it up with the help of customer support. It is working very smoothly and makes it so much easier to manage marketing campaigns
Review on Sendinblue
Kommentarer: My overall experiencie is good, I will strongly recomend this product always as the only lacking aspect is the support service. The rest of the platform works perfectly and will help you reach you goals.
What I most like about this platform is that it is easy to use, the dashboard is correctly organized and you can import clients easily.Also, with every campaign sent you can check the performing statistics which will help you analyze the quality of your database.
The support team is quite basic. Sometimes you may get the account blocked for some criteria which isn´t well established and the support team will not offer a proper service in many cases, also their time of respond is quite high, which isn´t ideal in emergency cases.
Best price and service providers compared to other providers
Kommentarer: Overall, this tool is fantastic as it greatly simplifies and works great on my work.
When compared to other providers, Sendinblue stands out as an affordable email automation and transactional email provider. This platform makes it easy for anyone to create custom emails, send automated sales messages, and keep customers informed about the latest news and promotions.
The customer service response time is a little poor, and there are limited third-party integrations available.
The best choice when it comes to small business email marketing
Kommentarer: The software works well, the price is fair, I haven't had any issues at any point. Previously, I have used another (very popular) software with some earlier projects, and it was a nightmare to find what I wanted from their interface. Send in Blue interface is simple and well-thought.
We use Send in Blue to send occasional e-mail newsletters and marketing campaigns. The campaign builder works well; everything is easy to understand. I really appreciate the segmentation possibilities, that are even available for free accounts. Previously, I had to pay a lot to another software manufacturer due to ridiculous limits regarding segmentation and lists. I rather pay for the emails I send. Send in Blue is perfect from this point of view.
The software could have more integration options to the other tools I use, but I am aware that those are not the most common so I understand.
Excellent choice for light use email marketing
I was delighted with my experience using sendinblue, their customer service is absolutely amazing, professional and personable.
The affordability made it an ideal choice for our firm as we do use email marketing, however we don't use it frequently enough to justify paying a high subscription price.
Sendinblue is easy to use.
We do not have a dedicated marketing team so it's vital that my team and I can easily learn to use the software, and use it well enough to see results.
Sendinblue is the best low cost software I've used in this category, again my experience was wonderful.
The only drawback is that if you're a large company, or use this service quite frequently or heavily, you may be disappointed by the services offered.
Sendinblue is affordable and easy to use. I was able to set up sendinblue with ease. For businesses who don't use a great deal of email marketing it is ideal and convenient. It offers email automation, email templates with drag and drop, and online learning tools to help you get the most out of sendinblue. Helpful insights and detailed analytics are available and allow us to improve our email marketing. Another great tool is contact management. Overall sendinblue has all the tools for our business needs.
The only con is that it lacks some of the extra services that other products offer. While this is not a concern for us at this time, in the future that may change and of course some businesses need those extra features.
Best decision we've made!
Moving to Sendinblue has been the best marketing decision we've made in the last 2-3 years. Our delivery rates have improved, retention has gone up and we've averaging an open rate of 58% compared to 36% when we were using our previous platform (Mailchimp).
On a few occasions we've needed to contact support, for advice. The support function at Sendinblue has been faultless. Responses are fast and they can't do enough to assist you... again unlike 'other' platforms where you wait up to 72 hours even for an initial response!...Which really hinders marketing
We recommend Sendinblue to any/all organisations, regardless of size, who want a self-intuitive marketing platform, that does everything you want it to with a support department that ARE actually there everyday to support you
The Dashboard is excellent, giving a complete overview of all your campaign statistics as well as single line clickable 'top line stats' of your individual campaigns Creating a campaign could not be simpler, with very easy click & drag modules to build your campaign exactly how you want it Once you have sent your campaign, with either a 'send now' or a scheduled time/date send, the reporting is excellent. The usual stats are included, for example total sends, successful sends, opens, click throughs, soft/hard bounces, click throughs etc. But the addition of metrics such as average time to open, average time to click, total and unique clicks plus a timeline gives you everything you would want to see. The reporting for us is one of the strongest features Automation is a great addition, where workflows can be created that trigger actions such as send email or sms based on conditions or events - Sendinblue even includes an sms engine to engage with clients even more
Having sent numerous campaigns, trying different formats and schedules, we are yet to find anything we don't like or think that could be improved
Reliability of emailing service and deliverability
We have been using this tool for several cases: transaction emails (notifications and conformations ) for our software service, email marketing campaigns, Analytics&Logs. These tools are very useful for us, as we need to provide various important notifications + instant alerts. Thus, reliability with deliverability is an important metric for us. The system shows about 94% delivered emails, which is a good number. Support is also very good.
We often experience issues with the reliability of service. The system got down or degraded each month, sometimes twice per month. So, our notifications were delayed for a couple of hours, and our customers didn’t receive instant emails with notifications. This is not so much important for email marketing campaigns, but for the transactions, this is the #1 priority, especially if you provide your service around the world. Hope, Sendinblue will improve its infrastructure and reliability.
Affordable + effective email marketing
Kommentarer: We use Sendinblue to send promotional and education emails to our patient base. I am typically sending emails to specifically targetted lists. I have also dabbled in the Automation feature, and this has helped me to reduce my workload significantly.
Sendinblue is easy to use and is absolutely worth the value. It is easy to create beautiful campaigns, import contacts, and track results. I haven't explored many of the additional features, but for running basic email marketing campaigns, I cannot recommend Sendinblue enough.
I do wish there was better organization when it comes to the media library in particular. You cannot create folders for media, so it can easily become chaotic to try and locate media files.
Excellent mix of few marketing tools: CRM, mailing marketing and customer support in one
Kommentarer: Use of Sendinblue in easy and intuitive - even first use. All you have to do when you approach to the Sendinblue first time is to check every menu and options - (or to read manual - nobody do that today...) and everything will be clear to you. You can use Sendinblue in full power.
Sendinblue is a web-based application, with real integration in every business-marketing workflow. You can work with you contacts at any place where you have internet and any internet-capable unit. It gaves to you full marketing power, with flexibility and your contacts are always with you. Marketing campaigns can start wherever you are in any time, and you can track all aspects in clean and user-focused UI. Integration with WP with Wp-plugin is excellent.
Main problems are minor - cosmetic. Sometime I have problem with contact data import from CVS with nonstandard/non-english characters. And, as always I would like to have more graphics style options, two-tree more modern graphics UI - as I said - cosmetic.
Great email product, best free option available
Kommentarer: It is fast and friendly overall, not quite as intuitive as some other email marketing products on the market, but not far off the best, with certainly the best subscription model for the functionality, and great delivery rates.
I love the fact that you have unlimited contacts and up to 300 emails a day that you can send during the free trial to get a proper feel for the software and whether the results will justify the cost of buying it.
This is a minor gripe, but I felt the design interface has a few things lacking, or perhaps just hard to find, and in that respect, Mailchimp beats Sendinblue by a nose, but I know Sendinblue is constantly developing and there is nothing serious holding me back from using it to send email campaigns
Great value for small businesses
Kommentarer: Really positive. I have been able to set up my own business and others with SendInBlue and they like it a lot. Definitely worth the value.
Very low cost with a lot of features including unlimited contacts. The only limit really is 300 emails per day max but when you are starting out with email marketing that's not a big deal, especially with newsletters. They have a very nice automation workflow process that has a lot of options similar to big competitors that cost more. Also, if you need to create a new email template it has the option to open a new tab and then easily refresh it, unlike other competitors. The API connection is easy to find and work with. Overall a great software solution for small businesses.
Not much of anything, I have seen other systems have a few more features in the automation builder but those were not really used anyway.
Powerful Marketing Platform with Robust Features: A Comprehensive Sendinblue Review
Kommentarer: My experience with Sendinblue has been overwhelmingly positive. We have been using the platform for years now, and it has completely transformed the way we approach our email marketing campaigns. Despite the few bugs along the wayI would still strongly advise any company searching for a capable, user-friendly marketing platform with lots of features to check out Sendinblue. It has significantly improved our email marketing strategies, increased our revenue, and helped us expand our company.
The intuitive interface is one of my favorite aspects of Sendinblue. Without any technical knowledge, I was able to rapidly get it working. We quickly produced emails with a professional appearance using the drag-and-drop email editor since it is simple to use and intuitive.he automated possibilities of Sendinblue have also wowed me. Some marketing processes, including lead nurturing, customer onboarding, and abandoned cart emails, can be automated. I've gained time and increased productivity as a result of this.Last but not least, Sendinblue's ROI tracking has been really helpful. I can monitor the effectiveness of my campaigns and calculate my return on investment. With the help of this information, I can make informed judgments and enhance the effectiveness of my marketing initiatives.Therefore, Sendinblue comes highly recommended to any company searching for a solid marketing platform. It has significantly changed the way I think about marketing and has assisted me in increasing sales and expanding the operations of my firm.
Customer support was a significant problem I encountered with Sendinblue as well. My team and I needed assistance with a variety of technical problems, but the support staff was unresponsive and frequently gave us bad advise. This was quite frustrating and made it challenging to handle our problems quickly.Finally, the pricing structure was difficult to understand and not particularly transparent, according to my colleagues and Myself. I frequently found myslef paying for features we didn't need or utilize because it was difficult to comprehend what was included in each pricing category.
Value for money email marketing automation tool
Kommentarer: Overall, its a great tool to have with generous features and very attractive pricing. For transactional emails, it is a go to solution and is almost a no brainer choice to have.
It is easy to operate, has almost no learning curve and is very cost effective. In fact for someone starting out, the free plan is so generous that it serves the purpose well for years. Compared to mailchimp and the likes, it is way way cheaper while retaining many of their features. In fact the pricing is basis the per email sent and not on the basis of your contact list size which makes it very attractive.
The email templates are good to go but are not that attractive and modern as some of its competitors like klaviyo have. Infact for automation of emails, the automation flows are also not exhaustive and for specific use cases you will have to build your own flows from scratch. There are not many third party developers who provide ready to use flows as compared to klaviyo.
Sendinblue is the new born high quality all inclusive emarketing plateform
Kommentarer: I used it for almost five year now and i think that is the most valuable tool on this category. I already uses MC, or CM but sendinblue is more powerfull, less expensive and has still great potentiality !
I like the fact that his setup is quick and easy, that you can build a very strong and multi channel emailing strategy with one single tool.
Maybe the emailing personnalisation should be improved even if they already did lately some great improvements.
A popular application Sendinblue premium use Programming, and coordinate CRM management.
Kommentarer: My involvement in this application isn't excessively acceptable however it has some extraordinary highlights that help in advanced advertising. It likewise needs numerous highlights, I the highlights are refreshed then it would turn into the best application for email promoting. It's decent that I can send an email to a get gathering or gatherings, depending on what we would wish to endeavor to at that point.
Sendinblue premium empowers the business to develop new connections via auto advertising, email promoting, value-based messages, messages, visit client relationships the executives, Facebook advertisements, and retargeting promotions. It's controlled by world-class client groups and offers to evaluate plans. It's developed on me who I somewhat like the completed item - the clean, reliably marked messages that go to my patients to converse with them viably. I like how simple it's to create messages and include contacts. We simply required the best approach to talk with our clients all the more successfully.
Sendinblue Premium has awful client support during the underlying phases of actualizing and utilizing their item. This burned through huge amounts of within recent memory pointlessly. It seems a touch interface for fixing templates League. Moreover, we do miss usefulness to arrange ace layouts which might be wont to create new void formats. The simplified highlights are likewise not accessible in this application.
Didn't work out for my team
Kommentarer: We had better results elsewhere, but every organization has different needs.
The email builder and interface were both easy to use
We had poor results with email deliverability and weren't blown away with the list management tools.
Svar fra Sendinblue
for 10 måneder siden
Hey Danny, My name is Nadja and I'm Sendinblue's Reputation Specialist. I'm very sorry to hear that Sendinblue didn't cater to your needs. Please do let me know if there's anything I can do on my side to help you familiarize yourself with the platform and improve your deliverability! You can contact us via our contact form or by opening a ticket through your Sendinblue account. I do want to thank you for your feedback and can assure you that we're working on our product and service continuously. Kind regards, Nadja from Sendinblue
Good features, terrible service and support
Kommentarer: Terrible, customer support needing more than 10 days sometimes to answer even on critical system failures on sendinblue part. Some feature never worked reliable like tracking links in the email (broken SSL certificate led to error page for our customers - unable to log in, use password reset links etc.). It may be ok for newsletter emails (altough tracking links would be important) but for transaction emails this service cannot be used! They include a unsubscribe link in transaction emails which you cannot deactivate. Imagine customers receiving a receipt accidentaly clicking the, quite prominently placed, unsubscribe link and therefore will not be able to further receive any transaction emails from your system. This provider cost us a lot of time and nerves.
Email templates, SMS API, ease of use and the easy integration.
Unreliable (disappearing emails sent over API, not in the dashboard nor in the logs. 24h later suddenly a huge batch of emails get sent.) Service overall not usable for transaction emails.
Svar fra Sendinblue
for 9 måneder siden
Hey there, My name is Nadja and I'm part of the Sendinblue Branding team. I'm very sorry you've had this experience with us. Our goal is to support businesses as best as we can, so I would love to get in touch with you and investigate this further. Would you mind providing us with more details (User ID + contact address) so we can allocate your account and offer support accordingly? Since you've already been in touch with us, you can also simply send me your ticket number and we'll follow-up via email. Thank you for your feedback and sincerest apologies for disturbance this has caused. Hoping to hear from you soon, Nadja from Sendinblue
A smart alternative to Mailchimp
Kommentarer: Overall, Sendinblue does what it advertises well and at a fraction of the cost of its big competitors.
I feel it can do everything Mailchimp can do and save a lot of money, especially if you have a lot of contacts, because it charges you based on number of emails sent rather than the size of your list. This way we know if we're paying, we're paying based on our usage. Helps us as a small organization to get good value.
The learning curve wasn't bad, except at first we had out account frozen several times due to its algorithms that detected low open/clicks and made the system think that our contacts had not expressly opted-in. It was challenging getting our account unfrozen each time and to explain how we are getting permission from the contacts. Plus, at the time, some of their policies were not clear with regard to how many emails we were allowed to send and when.