Vurderinger av Bitrix24

Project management software with very good workload planning

Kommentarer: Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Fordeler:

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Ulemper:

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Simple and intuitive CRM without many complications

Kommentarer: Bitrix24 allows us to monitor agency projects from start to finish, as well as sales processes and metrics. So we don't need a plethora of specialized platforms or pieces of software for each task; instead, we may use a unified system. It's also really convenient to keep all of your files in one place on Google Drive.

Fordeler:

It's a user-friendly CRM with straightforward features. There are a lot of predefined options in the projects section that may help any company with limited expertise manage day-to-day operations beginning at any point in the sales funnel.

Ulemper:

For our purposes, the projects section has a great deal of information, therefore we'd like it if there were a way to export, say, a task's individual subtasks in order to compile a report. When you have to hand over all the gory details of a project to a client, your efficiency takes a nosedive.

Its time to move on

Fordeler:

Theoretical this platform has much to offer but if one tries to use it one notice many issues.

Ulemper:

There are so many cons to this product I don't even know where to begin.The biggest thing is that the cost keeps increasing for the product and they don't even update the product with basic functions which are missing for years now. With every update they add things one doesn't need and the whole things gets more convoluted. Options are not to be found in a single section, they are spread all over the whole platform. Many pages exist to change options but there is no way to find them.Updates won't apply correctly leaving an outdated structure with deactivated features behind. What really gets me angry is, that there is no way to delete an account fully. One can just deactivate an account/user and they are still on your bitrix instance. You cant even delete your OWN account! Support wouldn't even help, they say that this feature is not included.They should be careful because its against GDPR to not delete user data including the account on request.The question arises on why they don't want you to delete your account. Its clearly not a technical issue.I had enough of this company. They have so much potential but they waste it all. They don't even care that i'm upset that I cant delete my/ employees accounts which left our non-profit. These accounts where created by me using our own email and domian.

An all-inclusive project management software

Kommentarer: It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.

Fordeler:

As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.

Ulemper:

The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.

If you are looking for a very comprehensive and easy to use program, this is the best option.

Kommentarer: Overall, Bitrix24 allows us to monitor sales processes and pipelines, as well as monitor the progress of agency-led projects. We can now get our work done with a single, unified system rather than a multitude of separate platforms and applications. Furthermore, it is quite practical to have all the paperwork in a single Drive.

Fordeler:

It's a user-friendly CRM that doesn't hide any of its features. Regardless matter where in the sales process a company is, the system's many customizable preconfigured options in the projects section will make daily management a breeze.Likewise fascinating are the E-mail marketing integrations, which allow for pre-written emails to be sent based on the pain points specified in a company's sales processes.

Ulemper:

There is a lot of useful data in the projects section, and we'd like to export it in order to create a report. For example, we might use an export of a task's subtasks. In our scenario, we have to manually update a spreadsheet to show the client how much time was spent on a specific assignment, which requires more reporting and reduces our flexibility.

Comprehensive CRM Solution for Growing Businesses

Kommentarer: In spite of the negatives, my overall experience with Bitrix24 has been positive. It has improved my team's efficiency and streamlined our daily operations. The customer support has been helpful and responsive, making it easier to overcome any challenges.

Fordeler:

The marketing automation tools save me time and effort, and I love that it supports multiple pipelines. The availability in 18 languages is a major plus for my international team.

Ulemper:

However, I found the learning curve for Bitrix24 to be quite steep, especially for beginners. The user interface can be somewhat cluttered, making it difficult to navigate at times.

Great Free Version and Powerful Potential

Kommentarer: it was my CRM and i really enjoyed that

Fordeler:

It was easy to integrate into my business, and its capacity to scale was amazing. I really did enjoy using it although i think the flow of the user interface could be a bit better. This deserves a try before you decide if you use or not

Ulemper:

The cost for the additional features turned out to be a little pricey for my situation but the capacity and integrations available were very exciting.

Every company must keep track of tasks, deadlines, and available resources

Kommentarer: To effectively track, search, and create internal fluidity, familiarity with Bitrix24—the software of choice for project management, task management, marketing, and CRM analytics—is essential. Bitrix24 has been instrumental in getting more people to join the service to increase efficiency. We have made extensive changes to the organization and distribution of documents; this process is now the benchmark by which we judge and manage the quality of your products and services to maintain accurate records.

Fordeler:

File management processes, while seemingly unimportant, can have an impact on administrative expenses. We can save time, money, and effort thanks to this terrific platform, and our relationships with customers and clients have significantly improved. Bitrix24 is the most complicated tool on the market right now. Still, it is also the most effective at optimising such files and attaining the most appropriate performance in the quest for supposedly improved solutions for file quality management.

Ulemper:

Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and centralization.

Comprehensive Business Management Suite with Bitrix24

Fordeler:

All-in-one platform for project management, CRM, communication, and collaboration.Extensive features and tools for efficient team collaboration.Customizable workflows and automation options.Flexible pricing plans with a free tier for small teams.

Ulemper:

Some advanced features require higher-tier subscriptions.Mobile app can be slow and occasionally glitchy.

My review of Bitrix24

Kommentarer: Overall, I highly recommend Bitrix24 to all businesses looking for a comprehensive solution for project management and communication. It is a platform that offers excellent value for money and is easy to use once you understand how the different features work.

Fordeler:

What I like most about this platform is its ease of use and the variety of its features. The project management function is incredibly useful and allows me to track task progress in real time and collaborate effectively with my colleagues. In addition, the instant messaging feature makes communication easy and allows me to stay in touch with my colleagues.

Ulemper:

However, I must admit that some advanced features can be complex to use for less experienced users. For instance, the sales management function gave me a hard time. Additionally, the price can be high, which can be a drawback for small businesses.

A good software, but if only you live in CIS

Kommentarer: Well, I used Bitrix a lot of time and you know, the things doesn`t change a lot of time. For sure, Bitrix is got a lot of features and integrations. But the question of quality of these features are opened. For 100% benefits of features, you should to charge the money for add-ons, or you should to do some of dev-jobs. This is not cool for the small teams.
Overall: for employees and some teams from CIS this software is 'must-have'. If you want to change something, you can do it, because a lot of software are available. And a lot of these are good enough for any-sized teams.

Fordeler:

A lot of features, a lot of integrations

Ulemper:

First of all: a heavy widgets. Your website will be slow if you will use widgets, like openlines and etc. Second one is an old interface of admin. Like 'Permissions' and etc. Third: the reports are really bad. Also email marketing isn`t good. And the last one is that you should always charge the money: for example, it`s hard to find a useful free add-ons.

Easily the best CRM for its price

Kommentarer: Bitrix24 is absolutely underrated as a CRM. The features seem a bit complicated at first, until you dive in and see just how sophisticated the entire backend of this software is. It is more customizable than any public software I have used, and I honestly don't want to think about how much time and money I would need to sink into my business structure if it weren't for Bitrix24.

Fordeler:

The fact that you can customize this software like you have a blank slate in front of you is phenomenal. If you can dream up a business process, you can do it with Bitrix24.

Ulemper:

Customer support is limited, and any issues I had (although they were rare) took a while to fix my issue, if they fixed it at all.

Many features - not clear use cases

Kommentarer: The overall experience is positive, but it is not easy to use all the functions as they are not interoperable with each other (example: project management with CRM)

Fordeler:

It has a lot of features if offers for free/trial, it allows addins for functionality and covers many aspects of a company operation.

Ulemper:

Most of the functions are not clearly organized in use cases or user journeys leading to an end-result for each functionality.

Vurderte alternativer: Insightly

Grunner til å velge Bitrix24: The Zoho CRM was too fragmented and functions spread between too many sub-applications

Grunner til å bytte til Bitrix24: More features, availability of addons to expand functionality and better pricing

A Secret Jewel

Kommentarer: Ok, I have been using Bitrix24 for several years now... sometimes for little things, some other times just for testing and understand how the product has been changing over the time, but right now is a true hidden jewel for me. This CRM delivers everything in one package, I can run almost my entire company on it. CRM, Prospects, Projects, Intranet, Workflows, Phones, Unified Communications, etc. If this piece of software adds accounting and financials to the packages, it would be a one-stop solution for every entrepreneur. I think that the most valuable feature I ever see on this tool is the fact that the CRM processes are truly customizable... I mean, most of the CRM systems let you customize small things like the field name, some behaviors and some other little stuff (almost meaningless), however, Bitrix24 lets you change everything to fit from a single person orden processing to a multilanguage sales operation, super easy, and if you need to try different angles, you can create multiple pipelines with different configurations... As i said before, I have tried Bitrix24 in the past, also worked with most of the popular ones (from Microsoft to Zoho and NoCRM) and since i rediscover the new features and funcitionalitis from Bitrix 24 im not looking aymore You can try it for free and send me a comment about it.

Fordeler:

1.-) Super customizable, multi pipelines, streamlined CRM 2.-) Great team management and employee time sheets system 3.-) Unified communications 4.-) the ability to attach phone numbers to it (and make and receive calls) 5.-) Multichannel contact widget for your website, directly connected to the CRM 6.-) Automation and visual workflow designer 7.-) website builder included (awesome for landing and squeeze pages) 8.-) Taks, Schedule and project management 9.-) Great community support

Ulemper:

- The free version attaches a Bitrix24 reference at the bottom of every email. - A couple of functions are not polished or clear enough (at least for me). - Don't have an accounting feature.

overal a good CRM at good price per user.

Kommentarer: overall is a good trusted CRM that does the de job for an affordable price, and a lot of functions, and has scalability. you may understand that support is a bit limited for advanced stuff.

Fordeler:

It s is a good CRM option, the price is based on plans which include a number of users and functions (but others may charge per users and pers functions) for less than 5 persons can be pricy, for 100 users is very very affordable, also a free staring option. It is big enough to have a lot of forums and supportThe support is accessible but limited Yt has a lot of functions, a lot you won´t worry about missing a function on scalability.

Ulemper:

-They may change the prices and plans at any time (and it goes up) it happened to me twice all ready, an email saying our prices will increase in one month, and nothing to do. about 20% each time.-Support may be very limited, it may end by saying please contact a local partner for that.

Powerful tools to manage project tracking and planning

Kommentarer: Using Bitrix24 has been a pleasant experience for my company in many areas, including project planning, job scheduling, private communications, and staff performance evaluation.

Fordeler:

The optimal network layout and the premise of integrated social media feeds are two of Bitrix's significant strengths. If the software's price had not swayed us, I might well have anticipated our being able to adapt it to our needs. My favorite part of the site was the notion of using it to manage chores and boost efficiency amongst some of the staff.

Ulemper:

They let us utilize the built-in VoIP capability, but not the latest version. I do not understand why this would be the case. Last year, I used my VoIP device to connect with my friends and family. But then they want payment for the feature.

Brilliant!...All in one solution for Internal communication and project management

Kommentarer: We are using Bitrix24 for internal communication and basic task management. Its been a great experience especially with a lot of features. I would surely keep on using.

Fordeler:

- Bitrix24 consist of lots of features and modules that can be switched on or off as needed which is huge plus because it makes it really easy to manage your projects while keeping software simple - Implementation and learning of the software is very easy and that's what our staff loved about it - It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose - Brilliant within the company social feature. - Accessible on multiple platform which is huge plus. Can be accessed through Web site, Mobile apps and Desktop application for WIndows, Mac and even Linux platform. That's a brilliant thing I would say

Ulemper:

- There is a lot of room in improvement of user experience. If developers can work on User Experience that would be great - Navigation is not that easy and is really confusing for project management features again this might be related to user experience. I would say they can really improve that. - Configurations are not very flexible i.e you can not configure the software according to your needs you have to work with what is provided by the developers itself. - It would have been great if they had a training scheduler or calendar management feature.

Bitrix24 lets meet

Kommentarer: Customer Relationship Management and Business Development is a useful function. Bitirx24's performance management of sales teams is a failure.

Fordeler:

Project Management One of the things I enjoy about Bitrix is that there are so many different ways to manage a project. Our organization is organized into several departments, each with its own workgroups, thus user management is also a huge bonus for us. When you use their built-in working day tool, you may delegate, track, have deadlines, and fit each activity into your working plan. Dashboard for Users We would need a cloud storage and all-in-one to keep our work flowing, thus having your own profile and being able to upload things to your drive is a tremendous assistance.

Ulemper:

I respectfully request that you look into this. I've been battling with the reporting aspect for about two months. Bitrix24 is great for CRM and business development, but when it comes to sales CRM with 50+ personnel, the employee performance report is critical for every company, big or small. There are several processes and actions that lead to success or a deal before sales, and those phases include Lead Management such as Lead Validation, Email Sent, and Telephonic Calls Made. All of these are stages of lead management and engagement, and only success comes after that.

A Versatile Software, But Limited Outside CIS

Kommentarer: Overall, Bitrix24 is a solid choice for teams and employees within the CIS region. However, for those outside of this area, the limitations may outweigh the benefits. In comparison to its alternatives, Bitrix24 stands out for its extensive customization options and range of features. Nonetheless, its pricing structure and lack of user-friendly reporting tools can make it less attractive for some.

Fordeler:

As a user of Bitrix24, I must say that this software has both positive and negative aspects. On the positive side, Bitrix24 offers a plethora of features and integrations that can enhance team collaboration and communication. From project management tools to CRM, Bitrix24 has it all.

Ulemper:

However, there are some downsides to Bitrix24. First, the widgets can be heavy and may slow down your website. Second, the interface for admin tasks, such as setting permissions, feels outdated. Third, the reporting tools are subpar and the email marketing feature could use improvement.

Great product

Fordeler:

I really love that Bitrix24 task & project management tools is easy to organize, and connecting and communicating with my team & colleague using the communication platform is really smooth. The mobile application let me to track & monitor all the work activities easily.

Ulemper:

The first time trying this software wasn't too pleasant, as too many feature and tool on the menu, which make it like a giant mess. After a while using it, i slowly learn how each of the feature usage and now i can't work efficiently without the feature and tools anymore.

Bitrix24 a platform that enhances effectiveness in customer management

Kommentarer: Bitrix24 has been of great help within our company, mainly because it guided us to solve the problem that we presented with the registration and tracking of customer data, which has been eradicated almost entirely with Bitrix24 thanks to the capacity it has in customer management through its visual tracking functions and storage of data within its periodic reports that are generated in time management, without any doubt, this platform contains multiple tools that manage to expand the effectiveness of work in any company

Fordeler:

Bitrix24 is a platform that handles customer management which is composed of a variety of tools in which users can record, organize and track all interactions with customers, as well as grants the ability to store data, generate sales reports. It is a very simple interface and has many tutorials that fully train you to be able to run and manage the platform as best as possible

Ulemper:

Among the disadvantages that Bitrix24 presents is that its message templates are very limited and although it has presence in social networks I consider that it lacks some integrations to strengthen that function, otherwise it is a great platform, which is why I wish they manage to optimize those little things that come to become a little tedious management within the company

Lot of functionality with lot of bugs and hidden complexity of usage

Fordeler:

One platform for many solutions - CRM, project management, time management Project and TASK management tool really good.

Ulemper:

On paper all looks fine, but when you begin to work, then lot of problems appears almost in every tool, except Project management. For example, in CRM under Company history you not see any activity, even there are lot of activities with Companies staff that are linked with current company. If you plan new activity and want this activity link to new Contact, Company, Opportunity, it is not possible - you need at first create company, contact or opportunity - with almost all other CRM systems - Pipedrive, Pipeliner, GoldMine you can do this on the fly. Also lot of problems with Time management and Work time reports, where shows unrealistic times - for example - time worked per day - more as 44 hours!!! Looks that Bitrix different modules created separately and common features not links between modules and works as separate units and then is question - is it really one platform? Another words are for Bitrix support - worst what I seen - even we have Proffesional subscription plan. Our support tickets waiting for reaction more as 3 days, sometimes no answers. Bitrix deskto app have direct connection to Bitrix support, but sometimes no response for weeks. Also many answers are from point - we give answer for just answer, but no solving problem. Bad!

A comprehensive CRM for managing interactions

Kommentarer: Bitrix24 is an outstanding CRM meant for social collaboration and for managing interactions with clients and team members. When we deployed Bitrix24 at work, we are able to collaborate with project teams more efficiently and get informed about the ongoing tasks in real-time. We are able to create a workgroup, assign multiple tasks to the project members, track their progress using visualization tool likes graphs and Gantt charts. Also, we are able to track leads and manage sales funnel in the CRM.

Fordeler:

The working interface in Bitrix24 is smooth and overall navigation into the app is a charm. On the left, of your app screen can find your workspace, from where you can create tasks. Also, the CRM section can be accessed from the side navigation bar which includes Leads, Invoices, Reports, Events, Contacts, and so on. I can import my leads(CSV file) into the application or just manually type it into the application. The application is simply great when it comes to managing leads and dealing with the product sales cycle.

Ulemper:

The only downside with Bitrix24 is the way the notifications pops out, It's really annoying when a bunch of notifications appears, and the major concern is to deal with important notifications out of the bulks.

Not happy with my experience with Bitrix

Kommentarer: The Cons section has limited characters for writing, but I could continue with more and more. As a whole we lost hundreds of hours for contacting them to fix bugs. Their customer service is good, but the product is generally unfinished.

Fordeler:

The logic behind the product, the automations

Ulemper:

The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen. I would rate it as a total garbage. The worst is that we are losing money every day because of it. Receiving empty messages, no function to view EML files, they claim the IMAP only uses our own external settings, but strangely emails go through their system and get filtered out. We have never ever had issues with messages bouncing back and being rejected. Our hosting provider logged into the CRM, analyzed it, tested it numerous times, and the problem is there. Roundcube - no problem, Gmail - no problem, Bitrix24 - tons of rejected messages. Reports section. There is no option for inclusion of emails and phone of the contracts attached to the deal!!!!! Which makes the section useless for us. But u cannot also include those fields in the list view in the Deals. Their Products section is also unfinished. How does it integrate with calendar? No such thing. Is there an option for having automatic decrease of the available products according to the Deals. Nope Permissions. Very limited functionality. Can u imagine that an employee can view the Subscription settings? Or access the CRM analytics Email marketing. No emojis functionality. How one can market anything without emojis nowadays? No integrations with Google Drive. No integrations with popular ecommerce solutions (except for Codecanyon plugins)

Revolutionizing Team Collaboration and Project Management with Bitrix24

Kommentarer: Bitrix24 is a powerful tool for team collaboration and project management. It offers a wide range of features such as task management, time tracking, and CRM functionality. It also allows for easy communication and file sharing among team members. However, the interface can be a bit overwhelming at first and takes some time to get used to, and the mobile app version is not as user-friendly as the web version. Additionally, the pricing structure can be a bit complex. Overall, Bitrix24 is a great option for teams that need a comprehensive and powerful project management tool, but it may not be the best fit for teams with more basic needs.

Fordeler:

I found that one of the things I liked most about Bitrix24 was its comprehensive feature set. It offers a wide range of tools for project management, including task management, time tracking, resource scheduling, and more. Additionally, the collaboration features such as file sharing and team communication were very easy to use and made it simple to keep all team members on the same page. Overall, Bitrix24 offers a powerful and user-friendly solution for managing projects and collaborating with teams.

Ulemper:

I did not like that Bitrix24 has a steep learning curve and it takes some time to get used to navigating through all the different features and settings. Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all the features on the go. Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's needs. Despite its many useful features, these shortcomings may make Bitrix24 less appealing to some users.