---
description: Motta detaljert informasjon fra verifiserte brukere om brukervennlighet, funksjoner, pris, fordeler og ulemper med Bitrix24. Les anmeldelser og oppdag lignende verktøy på Capterra Norge.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pris, anmeldelser og vurderinger for Bitrix24 – Capterra Norge
---

Breadcrumb: [Hjem](/) > [CRM-system](/directory/2/customer-relationship-management/software) > [Bitrix24](/software/113540/bitrix24)

# Bitrix24

Canonical: https://www.capterra.no/software/113540/bitrix24

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> En førsteklasses løsning for effektivt samarbeid, kommunikasjon, sosial nettverksbygging, og administrasjon av arbeidsflyt og kunnskap.
> 
> Verdict: Rated **4.2/5** by 995 users. Top-rated for **Sannsynlighet for anbefaling**.

-----

## Overview

### Hvem benytter Bitrix24?

Bitrix24 er for organisasjoner og små bedrifter. Det passer også eksterne avdelinger som ønsker å holde kontakten og samarbeide effektivt.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Samlet** | **4.2/5** | 995 Anmeldelser |
| Lett å bruke | 4.0/5 | Based on overall reviews |
| Kundestøtte | 4.0/5 | Based on overall reviews |
| Verdi for pengene | 4.2/5 | Based on overall reviews |
| Funksjoner | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Sannsynlighet for anbefaling) |

## Om leverandøren

- **Selskap**: Bitrix
- **Location**: Alexandria, USA
- **Founded**: 1998

## Commercial Context

- **Utgangspris**: 69,00 USD
- **Pricing model**:  (Free version available) (Gratis prøveperiode)
- **Target Audience**: Selvstendig næringsdrivende, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Sky, SaaS, webbasert, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokalt), Linux (lokalt), Chromebook (desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Supported Languages**: arabisk, engelsk, fransk, indonesisk, italiensk, japansk, kinesisk, malayisk, polsk, portugisisk, spansk, thai, tradisjonell kinesisk, tyrkisk, tysk, vietnamesisk
- **Available Countries**: Afghanistan, Albania, Algerie, Amerikansk Samoa, Andorra, Angola, Anguilla, Antigua og Barbuda, Argentina, Armenia, Aruba, Aserbajdsjan, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgia, Belize and 208 more

## Funksjoner

- Administrasjon av datalagring
- Alternativer for innholdspublisering
- Arbeidsflytkonfigurasjon
- Automated Attendant
- Automatisert ruting
- Dashbord
- Deltakerstyring
- Dokumentopptak
- Donasjonshåndtering
- Donorledelse
- For religiøse organisasjoner
- For salonger og spa
- Forbrukervendt chat i sanntid
- Fulltekstsøk
- Generering av salgsmuligheter
- Integrert forretningsdrift
- Kampanjestyring
- Kanalstyring
- Kapasitetsstyring
- Klikksporing
- Kundeengasjement
- Kundesporing
- Listebehandling
- Markedsføringsautomatisering
- Masseteksting
- Medlemsdatabase
- Medlemskapsledelse
- Oppgavebehandling
- PBX
- Pristilbud/estimater
- Produktveikart
- Prosjektplanlegging
- Prosjektsporing
- Provisjonsstyring
- Rapportering/prosjektsporing
- Redigering i sanntid
- Registreringsledelse
- Ressurshåndtering
- Ressursplanlegging
- Salgsaktivitetsstyring
- Samarbeid med flere brukere
- Sanntidschat
- Skjemaopprettelse og -design
- Sprintplanlegging
- Tidsplanlegging
- Tidssporing
- Tilbakemeldingsbehandling
- Utgiftssporing
- Visuell analyse
- Økonomiadministrasjon

... and 277 more features

## Integrations (89 total)

- 3CX
- Albato
- Alegra
- Apache OpenOffice
- Asana
- Asterisk
- Authorize.Net Connector
- Base
- Box
- CallGear
- ChatArchitect
- ChatHub
- ClickSend
- Docusign
- Dropbox Business

... and 74 more integrations

## Support Options

- E-post/hjelpesenter
- Vanlige spørsmål / forum
- Kunnskapsbase
- Døgnet rundt
- Chat

## Category

- [CRM-system](https://www.capterra.no/directory/2/customer-relationship-management/software)

## Relaterte kategorier

- [Samarbeidsprogramvare](https://www.capterra.no/directory/15/collaboration/software)
- [Project Management Software](https://www.capterra.no/directory/30002/project-management/software)
- [CRM for små bedrifter](https://www.capterra.no/directory/31583/small-business-crm/software)
- [AI-markedsføringsverktøy](https://www.capterra.no/directory/34136/ai-marketing-tools/software)
- [Verktøy for prosjektplanlegging](https://www.capterra.no/directory/31598/project-planning/software)

## Alternativer

1. [monday.com](https://www.capterra.no/software/147657/monday-com) — 4.6/5 (6063 reviews)
2. [Jira](https://www.capterra.no/software/19319/jira) — 4.4/5 (15406 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.no/software/61368/salesforce) — 4.4/5 (18786 reviews)
4. [Asana](https://www.capterra.no/software/120550/asana-pm) — 4.5/5 (13593 reviews)
5. [Wrike](https://www.capterra.no/software/76113/wrike) — 4.4/5 (3016 reviews)

## Anmeldelser

### "Very powerful all-in-one tool, but complex to master" — 4.0/5

> **Elon** | *13. april 2026* | Økonomiske tjenester | Recommendation rating: 8.0/10
> 
> **Fordeler**: What I liked most about Bitrix24 is how many features it offers in one platform - CRM, task management, communication, and more. It’s very powerful and can replace multiple tools, which is great for centralizing workflows.
> 
> **Ulemper**: What I liked least about Bitrix24 is that it can feel quite complex and overwhelming, especially for new users. The interface isn’t always intuitive, and setup or customization can take time.

-----

### "System IT und Marketing" — 4.0/5

> **Sven** | *4. juni 2025* | Fornybar energi og miljø | Recommendation rating: 7.0/10
> 
> **Fordeler**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version.
> 
> **Ulemper**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved.
> 
> We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal.&#10;&#10;In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition.

-----

### "Terrible experience that only gets worse" — 2.0/5

> **Larissa** | *23. september 2025* | Juridiske tjenester | Recommendation rating: 0.0/10
> 
> **Fordeler**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now.
> 
> **Ulemper**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it.

-----

### "best app to use" — 5.0/5

> **Verifisert anmelder** | *7. april 2026* | Byggematerialer | Recommendation rating: 10.0/10
> 
> Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks.&#10;Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour.&#10;I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed.&#10;An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart.&#10;We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications.

-----

### "Bitrix24 is a All-in-One CRM platform that delivers" — 5.0/5

> **Remy** | *3. juni 2025* | Markedsføring og reklame | Recommendation rating: 10.0/10
> 
> **Fordeler**: An All-In-One CRM that has loads of customisation that it is close to bespoke, but with the bonus that features are continuously being improved and developed within your subscription costs.&#10;&#10;It can be good straight out the box, but most customers will want to work with a Bitirx24 Partner so that it can be configured to integrate with your operations and enable massive efficiencies early into the adoption of Bitrix24.&#10;&#10;This will benefit your business in the long-term as you will look to utilise the 35+ functions - saving loads on additional subscriptions for Video Calling, E-Signatures, Cloud Storage, just to highlight a few.
> 
> **Ulemper**: Daylight Saving seems to be an issue making appointments past the date the clocks change in UK, but a fix is being developed for this.
> 
> It has been good - the pros outweigh the cons. Bitrix24 works for:&#10;- Lead Management&#10;- Marketing&#10;- Call Center&#10;- HR \&amp; Employee Communications&#10;- Sales Management&#10;- Automations&#10;- Project Management&#10;- Website \&amp; Online Store Builder&#10;&#10;It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank.&#10;&#10;If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses.

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## Links

- [View on Capterra](https://www.capterra.no/software/113540/bitrix24)

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