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Kindly enables brands to build exceptional customer experiences that boost online sales and improve customer satisfaction. Lær mer om Kindly
Kindly enables customer support teams to build exceptional customer experiences that boost online sales and improve customer satisfaction. Combining ConversationaI AI, Live Chat, Virtual Shopping Assistants, Cart Abandonment and Conversion Optimization software in one integrated platform, Kindly offers users a first-class customer experience that turns visitors into repeat buyers. Lær mer om Kindly

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Inneholder en innboks der bedrifter kan kommunisere effektivt med kundene via ulike kommunikasjonskanaler på ett sentralt sted. Lær mer om Trengo
Trengo øker teamproduktiviteten og skaper effektiv kundekommunikasjon ved å samle alle kommunikasjonskanaler i én samlet innboks. Motta meldinger fra e-post, Facebook Messenger, WhatsApp, SMS, tale, livechat og mange flere på ett sentralt sted. Lær mer om Trengo

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Tidio is a customer service platform that combines live chat and chatbots to improve customer support and generate more sales. Lær mer om Tidio
Tidio enables you to provide world-class customer support by combining live chat and chatbots. While a customizable live chat widget makes you accessible to your visitors and customers in real-time, directly from the level of your landing page, chatbots offer assistance when you're unavailable. Additionally, Tidio integrates with your Messenger and email inboxes and offers desktop and smartphone app, so you can manage all communication channels from one place, on every device. Lær mer om Tidio

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
God kundeservice starter med bedre kundestøtteprogramvare. Få flere kunder ved å tilby utmerket kundeservice med LiveAgent Lær mer om LiveAgent
LiveAgent er en komplett hjelpesenterprogramvare. Selskaper som BMW, Yamaha, Huawei, Orange og Forbesfone bruker LiveAgent til å levere imponerende kundeservice til 150 millioner sluttbrukere over hele verden. Bli med og få et konkurransefortrinn. Start med en 14-dagers prøveperiode, ingen kortinformasjon eller kontrakt nødvendig. LiveAgent er en funksjonsrik supportprogramvare over flere kanaler med over 170 hjelpesenterfunksjoner, inkludert livechat, telefonstøtte, integrering av sosiale medier, støtteportal og API. Lær mer om LiveAgent

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Access all of the tools you will ever likely need to perform effective and proactive human and chatbot customer support with Smartsupp Lær mer om Smartsupp
Customer support today requires rapid response times with virtually seamless correspondences that effectively take care of your buyers' needs. Smartsupp delivers a multichannel live chat solution with chatbots, video recordings, and all of the customer care tools you will ever likely need in order to deliver consistent and outstanding customer support. Providing conversation management tools all the way through to AI, Smartsupp offers customer care features built to service your shoppers needs. Lær mer om Smartsupp

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Front er et ledende knutepunkt for kundekommunikasjon, og gjør det mulig for bedrifter å tilby skreddersydd service i stor skala, på tvers av flere kanaler. Lær mer om Front
Ja – du kan skalere opp og beholde det menneskelige aspektet. Front er et kundekommunikasjonssenter som kombinerer enkelheten i e-postinnboksen med automatiseringen og innsikten i en CRM. Front gjør det enkelt for teamene å sende personlige svar på kortere tid, organisere meldinger på tvers av kanaler og alltid sørge for at kunden blir fornøyd. Etter hvert som behovene dine endres, kan Fronts fleksible arbeidsflyt skaleres i takt med deg. Kundeserviceteam på alt fra 5 til 5000 bruker Front til å skalere kommunikasjonen uten å gå på akkord med kvaliteten eller effektiviteten. Lær mer om Front

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Fully branded white label appointment scheduling for enterprise or as a reseller integrating scheduling into an existing platform. Lær mer om Bookafy
Three Customer Groups: Enterprise - Fully branded version of our software (YourCompanyBooking vs Bookafy) sales and support teams. Integrator - White label scheduling integration into an existing product offering. Example: CRM adding scheduling. Implement in days, not years. Small business - Our product is robust... we have 2-way sync w/ Google, Ical, Outlook, Office 365 and Outlook Exchange, an Open API, Payments, Classes, unlimited users, unlimited appointment types, and more. Lær mer om Bookafy

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
CRM, oppgavehåndtering, tidssporing og fakturering for team, byråer, frilansere og konsulenter. Lær mer om todo.vu
todo.vu er en produktivitetspakke som leverer en unik blanding av CRM, oppgavehåndtering, tidssporing og faktureringsfunksjonalitet. todo.vu er ideell for frilansere, konsulenter og team av alle størrelser som streber etter å oppnå forbedret effektivitet, kvalitet og åpenhet. todo.vu er helt gratis for frilansere, og alle prisplaner er begrenset til 11 brukere, dvs. betaler for 11 og får ubegrenset. Lær mer om todo.vu

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Øk kundesuksessen, forbedre kundestøtten, og følg opp kundene gjennom hele livssyklusen på én enkelt plattform. Lær mer om Froged
Hvis du leter etter et verktøy for å forbedre introduksjons-, bevarings- og støtteprosesser kan FROGED være løsningen. Verktøyet vårt er utformet for å pleie kundene gjennom hele livssyklusen. Med FROGED kan du øke engasjement, bevaring og redusere frafall. Betjen kundenes unike behov med tilpassede e-postkampanjer, en flott integrert kunnskapsbase, live-chat og automatiserte meldinger. 7-dagers gratis prøveperiode Lær mer om Froged

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
LiveCaller is all in one solution, combining different communication channels like Chat, Call, Social Messaging Apps into one platform. Lær mer om LiveCaller
Chat - Customers can exchange messages, files, and rate customer service. Web-Call - Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Omni-Channel Inbox - Combines communications from different messenger platforms into a single dashboard. Callback - Simply enter your phone number and preferred call time, customer service will call you. Co-browse - Allows agents and customers to collaboratively 'browse' a website. Lær mer om LiveCaller

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
The web-based solution ConSol CM / Customer Service makes your employees' work easier and offers your customers optimal service. Lær mer om ConSol CM/Customer Service
The web-based solution ConSol CM / Customer Service makes your employees' work easier and offers your customers optimal service. Lær mer om ConSol CM/Customer Service

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Slack is your Digital HQ for Customer Support.
Meet your Digital HQ for Customer Support. Deliver standout customer service by putting the experts, tools and information your agents need at their fingertips. Bring the right teams together to speed up resolution times. Swarm cases and incidents in real time and easily loop in experts across the company. Collaborate and solve problems aloud with Slack Huddles. Get answers across files, messages and channels with AI-powered search. Boost productivity with automated workflows. Lær mer om Slack

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations. Lær mer om Zendesk Suite

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
Zoho Desk is the industry's favourite customer support software with contextual AI that helps you to streamline your customer care, automating routine and managing multiple customer interactions gets easier on cloud. This includes conversations spread across various channels like email, phone, social media, live chat, and more, all from a single interface. Naturally, our free plan gives you 3 users free to help you get a head start with your customer service operations. Lær mer om Zoho Desk

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Increase customer satisfaction and team efficiency with Intercom’s market-leading messenger, smart automation and self-service tools.
Intercom enables personalized customer service at scale, increasing customer satisfaction and support team efficiency. Powered by a modern messenger, smart automation and self-service tools, along with all the features you need from a modern support solution including a next-gen omnichannel inbox, conversation routing, workload management, reporting and more. Lær mer om Intercom

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
The customer support platform that ensures you understand customer needs, get to the root of their issues, and increase their happiness
TeamSupport's customer-centric Support platform empowers businesses to do much more than just ticket management. Through extensive customer management tools, which include account trend analytics, satisfaction scoring, and more, Support enables you to understand your customers better - rather than only focusing on the ticket. This leads to improved customer relationships that enable you to grow your revenue, increase customer happiness, and reduce churn. Lær mer om TeamSupport

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Userlike er den første og eneste direktechat-programvaren som hjelper bedriften din å nå ut til og hjelpe kunder på tvers av meldingskanaler.
Userlike kombinerer nettprat med mobilmeldinger. Bytt til en bedre metode for kundekommunikasjon. For dine kunder, supportansatte, salgsrepresentanter og ledere. Chat med kundene dine via nettstedet ditt, Facebook Messenger, WhatsApp, Telegram og SMS. Du kan også koble til en chatbot og automatisere deler av kundeinteraksjonene dine. Stiftet og drevet fra Tyskland. Userlike holder både dine og kundenes data trygge med en kommunikasjonsløsning som er 100 % GDPR-kompatibel. Lær mer om Userlike

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Birdeye is a reputation & customer experience platform used by over 90k businesses to get reviews, engage visitors, and grow sales.
Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 90,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Lær mer om Birdeye

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE CXone is the world's #1 cloud customer experience platform. Delivering omnichannel routing, analytics, workforce optimization, automation, and AI, CXone empowers organizations of all sizes to provide exceptional customer experiences. Lær mer om NICE CXone

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Bill.com is the intelligent business payments platform that delivers financial process efficiency, time savings, and full control.
Bill.com delivers financial process efficiency through streamlined accounts payable (AP) and accounts receivable (AR) management. Reduce errors and increase efficiency by leveraging artificial intelligence (AI) and machine learning. Bill.com gets more intelligent as you use it, learning your processes and preferences to give you greater control over every aspect of bill management. Lær mer om Bill.com

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
Answer 52% more emails with ease with Help Scout. Help Scout pulls in emails from your existing shared email account, giving you access to additional features that make your team more collaborative and productive. View all of the replies your team has sent, and see when someone is actively replying. Access detailed reports, build a library of saved replies, and take advantage of workflows to automate repetitive tasks. You'll have happier customers and fewer email requests — everyone wins. Lær mer om Help Scout

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
HelpCrunch is a top-rated customer communication platform. Increase conversions and sales, improve support, and grow faster!
HelpCrunch is a top-rated customer communication platform for your support, marketing & sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features include: - Live Chat - Chatbot - Email Marketing - Help Desk - Knowledge Base - Popups - Mobile apps Try HelpCrunch for free for 14 days. Lær mer om HelpCrunch

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
CloudApp enables instant business communication through shareable videos, gifs, and screenshots
CloudApp is the premier provider of visual communication for the workplace. This high growth video solution creates a collaborative space for capturing instantly shareable videos, GIFs, and screenshot s. a near 5-star business user rating from G2, Trust Radius, and Gartner Peer Insights Using its combination of screen recording, screenshot tool, and GIF maker tools and with its integrations with workflow tools Zendesk, Asana, Microsoft, Adobe, Drift, and others it is uniquely positioned as an in Lær mer om CloudApp

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Get your software set up in as little as 24 hours with our industry-leading, 100% U.S.-based 24/7 customer support.
Issues, tickets, complaints, and more; whatever you call it, we solve it. With your choice of Issuetrak’s cloud or on-premise software, unlimited free end users can submit, edit, and close tickets — and thanks to our easy multichannel submission options, they won’t need training to do it. Improve and automate your workflows, manage visibility, and make reports a breeze with dashboards. Take advantage of our Active Directory integration, asset management module, and much more! Lær mer om Issuetrak

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
Yonyx is a cloud based platform for creating decision tree driven interactive guides that plug into most CRM systems. Yonyx guides helps users follow business processes in an interactive manner - be it for troubleshooting, customer service, telemarketing or for customer self service. Yonyx helps improve quality & consistency of service delivered by an organization - resulting in improved CSAT, reduced cost and increased revenue through better customer retention & faster acquisition. Lær mer om Yonyx

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. Lær mer om Vivantio

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Kayako - Straightforward Live Chat to quickly connect for customer service across devices and platforms.
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex. Lær mer om Kayako

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Textline is a business SMS platform offering the best tools for customer support workflow, team collaboration, and process automation.
Use SMS and make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business SMS platform that offers the best tools for customer support workflow, team collaboration, and process automation. We add text messaging capabilities to your existing landline or give you a new, textable phone number in your local area code. Lær mer om Textline

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
CTI for Sales & Contact Center - Improve Customer Experience & Productivity
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations. Lær mer om TenFold

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
ServiceNow Customer Service Management is built for the digitally connected service economy.
ServiceNow Customer Service Management is built for the digitally connected service economy. The convergence of products and services is raising the bar on customer expectations. But traditional customer support tools are no longer working. Lær mer om ServiceNow Customer Service Management

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Website optimization tools used by 300,000+ sites worldwide. Heatmaps, recordings, surveys, live chat, and more included in every plan.
Learn why your visitors aren’t converting and how you can grow sales and capture leads with Lucky Orange. Installation takes a few seconds and doesn’t require coding experience. With 10 tools for the price of one, Lucky Orange’s suite of conversion rate optimization tools includes Dynamic Heatmaps, Session Recordings, Live Chat & Live View, Visitor Profiles, Surveys, Announcements, Form Analytics, Conversion Funnels, and a Realtime Dashboard. Get started today with a 7-day free trial. Lær mer om Lucky Orange

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. Lær mer om UJET

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
The chat platform that guarantees smooth customer experiences, Messaging & Live Chat allows businesses to build stronger relationships.
TeamSupport's Messaging & Live Chat empowers businesses to indulge in meaningful conversations with customers - ensuring consistent customer experiences and increased satisfaction. Through routing, chatbots, automations, personalization, integrations, and analytics; support, sales, and marketing teams alike can use our live chat software to provide seamless experiences that build trust. These tools allow you to meet customer needs while enabling agents to focus on relationship building. Lær mer om TeamSupport Messaging & Live Chat

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Build interactive decision trees that help your customers guide themselves to the right answer the first time.
Zingtree makes it easy to create interactive FAQs, knowledge bases, and troubleshooters. Powered by no-code decision trees, Zingtree helps you solve two common issues: Users often don¿t know what they¿re looking for, and don¿t know where to find it even if they do. With Zingtree, you instead guide your users to the right answer on their own, deflecting support tickets in the process. Lær mer om Zingtree

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Gladly is a Radically Personal Customer Service Platform that puts people at the center of a single, lifelong, customer conversation.
Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like Crate&Barrel, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage. Lær mer om Gladly

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
At last, a CRM solution that adapts to your needs. Efficy is a major player in the European CRM market. With our range of customisable solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. Efficy CRM is easy to use and is adapted to each organisation based on their size and specific needs. This enables you to grow and develop your business in a structured way. Don’t waste time organizing data - empower your employees and grow your business with Efficy CRM. Lær mer om Efficy CRM

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Hiver is a Gmail-based customer support solution that helps teams collaborate on shared inboxes like [email protected], [email protected], [email protected]
Hiver is the world's first helpdesk built for Google Workspace. We help teams deliver fast and empathetic customer support, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software. Hiver is used by 1500 companies including Flexport, Pluralsight, Harvard University, and Appsflyer. Lær mer om Hiver

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Sprinklr hjelper bedrifter med å tilby førsteklasses kundestøtte på tvers av over 35 kanaler – drevet av bransjens mest avanserte AI-motor.
Sprinklr er en av få kundeserviceløsninger på bedriftsnivå som 90 % av de 100 største merkevarene i verden stoler på. Sprinklr Modern Care benytter bransjens mest avanserte AI-motor for å hjelpe selskaper med å identifisere og løse kundesaker på tvers av 35 ulike kanaler fra en enkelt, enhetlig plattform – og sikrer raskere og mer positive kundeinteraksjoner i stor skala. Legg punktløsningskaoset bak deg med Sprinklr, en av verdens første Unified-CXM-plattformer. Lær mer om Sprinklr

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
LiveHelpNow is an omnichannel software solutions provider for all of your customer support, contact center, lead generation, and help desk needs. Offerings/capabilities include live chat, SMS text-to-chat, ticket management, chatbots, knowledge base, social media messaging, live chat agents, enterprise level reporting, KPI dashboards and more. Finally, provide the data and resources your agents need to delight your customers. #1 Live Chat Software 8 years in a row by Business.com. Lær mer om LiveHelpNow

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Powerful and affordable issue tracking software solution that can be configured to your exact needs.
With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner. Based on the PhaseWare Tracker product suite, our issue tracking solutions provide a customizable and configurable, responsive tool set to help your business streamline the issue tracking process, effectively manage the workload, increase productivity, and directly impact the bottom line. Lær mer om Tracker

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
eDesk: the most scalable eCommerce customer support tool for online retailers that want to grow faster.
eDesk helps eCommerce brands deliver seriously extraordinary customer service, everywhere they sell. Our AI-powered automation solutions streamline customer support processes for faster response time, to improve productivity and profitability. eDesk integrates with 250+ marketplace, webstore, social and logistics channels; more than any other customer support software. The suite covers all the help desk solutions, combined with an award-winning Smart Inbox, Live Chat, Feedback and Insights. Lær mer om eDesk

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Tiledesk is the all-in-one conversational AI platform with omni-channel live chat, chatbots and 3rd party apps integration
To have fully satisfied customers is complex. Conversation’s actors (chatbots and humans) should handoff to each other many times during a chat to address customers needs. Tiledesk provides a solution orchestrating instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, knowledge systems, etc. Visit https://tiledesk.com/ for more details. Lær mer om Tiledesk

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
ITIL-tilpasset programvare for tjenesteadministrasjon med KPI-dashbord som hjelper deg med å spore arbeidsbelastningen for hver ansatt og tildele oppgaver effektivt.
TOPdesks skybaserte programvare hjelper bedrifter med å tilby bedre tjenester til kundene sine. Med brukervennlig hjelpesenterprogramvare og over 20 års erfaring hjelper denne programvaren deg med å administrere hendelser, opprette arbeidsflyter og holde oversikt over konfigurasjoner. Gjør sluttbrukerne mer selvstendige takket være selvbetjeningsportalen. Mer enn 4500 organisasjoner over hele verden bruker TOPdesk for å øke effektiviteten og forbedre kundetilfredsheten. Ser du etter utmerket service? La oss veilede deg. Lær mer om TOPdesk

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats.
Chaport is a modern live chat solution with chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, offline messaging, employee-to-employee transferring, group chat capabilities, and much more. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Besides, it provides web-, desktop, and mobile apps so that you can chat with customers from any device and location. Lær mer om Chaport

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Helpdesk software that can be used by companies to provide smooth delivery of customer support and helpdesk solution
Helpdesk software with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.Try azuredesk.co today for free 14 day trial .It provides ticketing system to track support cases, Sleek UI for Admin requests, 3 party Integration with JIRA, Olark, Slack, Charge Desk & many other software, Reporting, Ticket Fields, Tabbed UI, Rules Lær mer om AzureDesk

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
GetFeedback is the #1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight.
With GetFeedback for Salesforce, you can automatically collect customer feedback at critical touchpoints in the customer journey. Pull more context into your surveys then push feedback into Salesforce so you can measure valuable customer metrics like NPS, CSAT, or CES and take intelligent action to improve your customer experience. GetFeedback customers see a 240% increase in response rates and 7x faster implementation than other cx survey platforms. Lær mer om GetFeedback

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Simplify and grow your business with your own custom Logicbox.
Logicbox helps companies grow by combining every facet of your business into a single, customized, cloud-based system. From account and lead management, CPQ and production, to invoicing, purchasing and inventory management, to distribution, installation and service, Logicbox streamlines and scales your critical daily processes. Choose Logicbox and get real-time visibility into all aspects of your operations, enabling you to grow your business and increase profitability. Lær mer om LogicBox

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents with a platform to interact with customers on any channel from one interface. Trigger micro-learning and coaching modules inside agent queues for improved growth and development. And, gain deep customer insights from a single reporting system, based on the customer relationships your team develops. Lær mer om Sharpen

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
A human + bot hybrid customer support software that lets companies automate their customer support.
The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and workforce. Lær mer om Kommunicate

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)
A flexible, scalable, user friendly customer service software to deliver omnichannel and automated customer support at best price.
NABD is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology. Lær mer om NABD System

Funksjoner

  • Styring av kunnskapsbase
  • Live-chat
  • E-postadministrasjon
  • CRM-modul
  • Administrasjon av tjenestenivåavtaler (SLA)