78 resultater
Multilingual Conversational AI to deliver a human-like customer support services. Contact us for a free demo – [email protected] Lær mer om assist365 - AI-powered Virtual Assistant
assist365 is an AI-powered Conversational Voice Bot for end-to-end customer support automation. Cleverly engineered NLU and NLP engine delivers a human-like experience to your customers in more than 20 languages. Deploy the bots for various use cases like Customer Service, FAQs, Surveys, Appointments, etc. and rest all is taken care of by the bots. The level of scalability assist365 possesses and its automation can help you deliver 24/7 customer service at less than 30% of the actual cost. Lær mer om assist365 - AI-powered Virtual Assistant

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE CXone is the world's #1 cloud customer experience platform. Delivering omnichannel routing, analytics, workforce optimization, automation, and AI, CXone empowers organizations of all sizes to provide exceptional customer experiences. Lær mer om NICE CXone

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations.
Gong empowers your entire go-to-market organization by unlocking and operationalizing your most valuable data set — your customer conversations. Gong also transcribes your sales call recordings. That way you can search through calls and highlight specific parts of the conversation that matter to you. It’s like Google search, but for your sales calls. Empower your team with real-time data, time-saving automation, and actionable next steps to positively influence the outcome of deals. Lær mer om Gong.io

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Move your contact center transformation forward with quality management, AI-powered automation, and digital customer service.
Qualtrics' omnichannel analytics engine goes through every call, mention, post, chat, text, and email to understand the root cause of customer friction (or delight) and deliver real-time insights to every team in the organization. Lær mer om Qualtrics CustomerXM

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Drive documentation productivity - all by voice!
Put your voice to work to create reports, emails, forms and more with Dragon Professional Individual, v15. With a next-generation speech engine leveraging Deep Learning technology, dictate and transcribe faster and more accurately than ever before, and spend less time on documentation and more time on activities that boost the bottom line. Lær mer om Dragon Professional Individual

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Leading Speech Recognition tool leveraging AI-enabled technology for the EdTech Industry, with 95%+ accuracy rate for non-native speech
Backed by Google, ELSA provides a proprietary Speech Recognition and AI-enabled technology to help learners speak English more fluently and effectively. Beyond transcription, ELSA provides feedback on pronunciation, fluency, intonation, grammar & vocabulary - even predicting scores for IELTS/TOEFL speaking tests. Technology with 95%+ accuracy, adapted to 100+ global accents (India, Japanese, Indonesia, Brazil, Mexico, etc) from 25M+ users regardless of adults and kids’ voices. Lær mer om ELSA Speak

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call
The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $30 per user. Sign up and get a 14-day free trial. Lær mer om JustCall

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
CTM lets you record and transcribe phone calls giving you data to confidently make customer experience & sales coaching decisions.
CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to make data-driven advertising decisions. CTM integrates with core tools marketers use every day like Google Ads and Analytics, Hubspot, Salesforce, Zoom, and Facebook. Key speech analytics features include call recording, transcriptions, and automated keyword analysis. Lær mer om CallTrackingMetrics

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software.
Chorus by ZoomInfo provides the Conversation Intelligence platform that captures & analyzes all your sales interactions across phone calls, video meetings, and email to ensure your sales teams win more deals and hit their number. Lær mer om Chorus

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
The speech-to-text software for medical professionals. Processes up to five times the average typing speed. Works everywhere.
Talkatoo is a speech-to-text software. Talkatoo has been built specifically for medical professionals, both in the veterinary and human medical space. Talkatoo is a subscription-based software and starts at $95/month, and goes down in per-user price as you add additional users. Complete your medical records in half the time. Talkatoo works in any field, dictate in all practice management software, electronic health records, MS Word, Google Docs, email, etc. Lær mer om Talkatoo

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Increase QA coverage by classifying and auto-scoring every call, email, and chat session for CX and regulatory compliance.
EvaluAgent's Quality Assurance software includes all the features you need to deliver performance improvement and demonstrate compliance. Backed by an experience customer success team, EvaluAgent helps you evaluate, coach and engage front-line agents. Access best-in-class cognitive services and machine learning that identifies your business-specific words and phrases to boost call-transcription accuracy. Lær mer om EvaluAgent

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Gamification-based SaaS Engagement, Incentive, Recognition & Analytics programs powered by Snowfly. If you track it, we can gamify it!
Snowfly provides industry leading Engagement programs that leverage Gamification, Incentives, and Speech Analytics for any industry. Snowfly Offers month-to-month contracts because our programs WORK - and our average customer tenure of over 6 years and industry leading engagement numbers prove it. Our solutions will help you achieve and improve your custom business objectives including: improved culture, better performance, employee satisfaction, process automation or all of the above! Lær mer om Snowfly

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Appen provides high-quality training data to confidently deploy world-class AI.
Appen provides reliable training data to give organizations in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries. Lær mer om Appen

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.
At ICR Evolution we help you connect with your customers in an agile, simple, effective and productive way. EVOLUTION allows you to be where your customers are, at the right time. Answer calls, emails, chats, chatbots, voicebots and social media messages from the same platform and offer a 100% omnichannel customer service experience. EVOLUTION features intelligent contact routing, IVR, predictive dialer, scripting and flow design tools, integrations with CRMs, ERPs and omnichannel communications Lær mer om ICR Evolution

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Augment and improve your existing QA reviews process with AI-fueled agent evaluations, insights and more.
CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment analysis and emotion detection. Our easy-to-use, economical, and effective solution helps businesses augment their existing quality assurance process, access agent coaching insights, improve the customer experience, and grow company revenues. Every client is assigned a dedicated CallFinder Analyst for support. Lær mer om CallFinder

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
MaxContact is a leading cloud-based contact centre solution provider. With unrivalled technology and a fantastic 100% UK-based team.
MaxContact is a leading cloud-based contact centre solution provider. With unrivalled technology, a fantastic 100% UK-based team, we design and develop your solution based on your business requirement s, so as your needs change, so do we. It's the reason MaxContact handle over 100 Million interactions monthly, why 97% of our valued customers choose to stay with us, and why we're growing from strength to strength, alongside our customers. Lær mer om MaxContact

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Artificial Intelligence Speech analytics software for call centers enabling 100% coverage with automated quality & compliance scoring.
Daisee transforms Customer Experience by utilizing Artificial Intelligence, speech, & text analytics to access deep insight into behavioural and emotional dynamics of your customer base. Daisee transcribes, analyses and automatically scores and ranks 100% of contact centre interactions enabling organisations to focus on the interactions that matter. Daisee's highly accurate insights enable full visibility into your customer service operations and streamline your quality assurance workflows. Lær mer om daisee

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Reach customers through any channel in one solution and transform the way you do business.
Transform the way you do business! inConcert makes it possible to reach customers through any channel in one solution with all the necessary tools for successful high-demand contact center operations. It’s engineered to deliver excellence in performance and customer experience, from traditional and robust dialing systems and IVRs to AI powered speech analytics, chatbos, voicebots and voice portals. Lær mer om inConcert Omnichannel Contact Center

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Speech analytics solution that improves performance, quality management and customer satisfaction.
VoiceAnalytics is a speech analytics solution that improves performance, quality management and customer satisfaction in call centers, both in commercial and customer service activities. Our AI based solution is built by a powerful language engine and machine learning algorithms and is able to process speech-to-text with high accuracy, as well as recognize keywords, allowing to detect specific content in 100% of the calls. Lær mer om VoiceAnalytics

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Contact center solution that helps businesses streamline customer service processes across multiple channels.
Amazon Connect - Provide superior customer service at a lower cost with an easy-to-use omnichannel cloud contact center. Save up to 80 percent compared to traditional contact center solutions with no minimum fees, long-term commitments, or upfront license charges. Easily scale up or down to meet demand, with the flexibility to onboard tens of thousands of agents working from anywhere. Download our free eBook on how Amazon Connect can save you contact center costs. Lær mer om Amazon Connect

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Omnichannel analytics and pervasive call center performance management solution for large and small contact centers.
Powered by artificial intelligence and machine learning, CallMiner Eureka delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizati ons to interpret sentiment and identify patterns to reveal deep understanding from every conversation. Automated performance scoring, emotion metrics, and AI-driven topic discovery compels action and improvement within and beyond the contact center. Lær mer om Eureka

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology.
Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology. Lær mer om Amelia

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Observe.AI is an AI-powered agent enablement platform. Evaluate 100% of voice calls, analyze performance, and tailor agent coaching.
Observe.AI is an AI-powered agent enablement platform for voice customer service. Leveraging the latest speech and natural language processing technologies, Observe.AI enables organizations to quickly analyze 100% of calls. With Observe.AI, support teams improve call quality, monitor compliance, and coach agents into top performers. Lær mer om Observe.AI

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Record, transcribe & analyze interactions for unmatched intelligence via Knowlarity’s Speech Analytics Platform Built with Google Cloud
With Knowlarity’s Speech Analytics Platform Build with Google Cloud, automate conversation analysis for unmatched business intelligence. Improve contact center performance with insights on operations & agents Find customer insights regarding satisfaction, service, intelligence and campaign effectiveness Minimize churn by discovering cause and predicting at-risk customers Enhance your compliance by reviewing large samples and specific call types Lær mer om Knowlarity

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
End-to-end AI meeting assistant for customer-facing teams.
Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology help customer-facing teams capture important customer information, before, during, and after important meetings. Avoma analyzes conversation insights, and intelligence to help reps shorten sales cycles and delight more customers. With Avoma, you can automatically record all your meetings, get full transcripts and summarized notes, and actionable insights synced directly to your CRM. Review calls and Lær mer om Avoma

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Perform highly accurate, automatic forensic voice comparisons using a cutting-edge, language-independent speaker recognition solution.
Phonexia Voice Inspector is an out-of-the-box solution that enables police forces and forensic experts with a highly accurate forensic voice comparison tool to support effective criminal investigation s and give evidence in court. It uses the cutting-edge Phonexia Voice Biometrics technology powered by deep neural networks, providing exceptional accuracy. You can automatically compare the subjects voice, use recordings of any language, and present the results quickly with predefined reports. Lær mer om Phonexia Voice Inspector

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Rev.ai's suite of speech-to-text APIs allows businesses to build powerful downstream applications.
We train our speech models on 50,000+ hours of human-transcribed audio content to produce the most accurate API-driven, automatic speech recognition (ASR) engine on the market With over 50,000 active freelancers working to train the world’s most accurate English ASR for the last decade, Rev is a leader in the speech-to-text world. - Use only one provider for all your speech to text needs pre-recorded or live - Scale to meet a global audience with 31 languages - Reduce time to market with setup Lær mer om Rev.ai

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
MiaRec helps contact centers unlock the intelligence from their customer interactions for better business results & happy customers.
MiaRec is a provider of conversational intelligence and automated QA for contact centers. Contact centers use MiaRec to modernize QA workflows and surface intelligence at scale. MiaRec's Conversation al Analytics Platform records customer interactions compliantly and securely, offering contact centers Voice AI and machine learning that enables organizations to analyze sentiment and keywords, automatically evaluate agent performance, redact sensitive data, and more. Lær mer om MiaRec

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Fast-to-deploy speech analytics API for sentiment analyses in Call Centers, Native Apps, Robotics, etc. Dialect & language-agnostic
OTO leverages cutting-edge voice technology to understand key behaviors and acoustic signals in real-time. Our lightweight DeepToneTM engine extracts over 100 measurements, multiple times every second, providing a wide range of insights. OTO is language-agnostic and gives you output parameters on various angles. Our API allows companies to start analyzing 100% of in-call conversations within a couple of hours. Sign up for a free trial and start analyzing your call data! Lær mer om OTO

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Deepening and enriching customer and employee insights
Call Journey’s mission is to use Interactive AI to deepen and enrich the way that organisations understand their customers and people. VoiceAI captures and analyses each and every interaction to produce nuanced insights in a simple, searchable and actionable format, helping organisations improve their customer experience, business performance, risk management and compliance. Call Journey’s passionate interaction experts have combined the best of Natural Language Processing and Artificial Intel Lær mer om VoiceAI

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
SoapBox Labs powers best-in-class voice-enabled experiences for kids.
SoapBox Labs builds speech recognition technology for kids. It offers low-code and proprietary speech recognition (ASR) technology that delivers high accuracy for kids ages 2 to 12 of all accents and dialects. The SoapBox voice engine has been built using a privacy-by-design approach to protect kids’ fundamental right to voice data privacy. SoapBox licenses its technology to third-party education and entertainment companies and offers two core solution suites: SoapBox Educate and SoapBox Play Lær mer om SoapBox

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
SaaS solution delivering Inbound, outbound, digital channels, advanced analytics, WFM all the world class support and consultation.
RapportCMS is an extensive and feature rich solution with world class support. The solution enables staff to work from any location with advanced agent and customer analytics. As differences between vendors become smaller, people make the difference. Unity4 provides exceptional staff and support to a cutting edge solution with: - Elegant inbound routing - Powerful outbound dialling - Analytics suite to support, management and develop - Omnichannel portal - Agent Telework space and consultation Lær mer om RapportCMS

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Sonar is an AI powered user research platform that enables you to get better insights, faster. Discover, test, and evaluate at scale.
Get better insights, faster. Sonar is an intuitive user research platform that enables UX specialists to do video based research through unmoderated qualitative interviews. Lær mer om Sonar

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
DeepTranscript is an automatic speech recognition technology for companies dedicated to voice data uses.
DeepTranscript is an automatic speech recognition technology for companies dedicated to voice data uses. Designed as the perfect technology provider for professionals who want to transcribe large volumes by offering a high accuracy and low prices. Let's collect all data available in conversations, talks, interview with a plug and play API with an immediate go to market and relevant features on top of accurate transcription : emotion analysis, recurring reasons for satisfaction... Lær mer om DeepTranscript

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
An AI powered Data Analytics platform that analyzes and visualizes complex data sets, helping you make decisions.
An AI powered Data Analytics platform that analyzes and visualizes complex data sets, helping you make decisions. Lær mer om Stratifyd

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish
Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish Lær mer om Contact Cubed

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Software solution that offers speech recognition and synthesis.
Voximal is a software solution that offers speech recognition and synthesis. Voximal integrates cloud speech services like Google Speech API, IBM Watson Speech-To-Text, Azure Bing Speech, but keeps on-premise capability thanks to UNIMRCP connector. Voximal is compliant with VoiceXML 2.1's W3C standard language. Asterisk offers all common VoIP protocols, as SIP. Speech recognition and synthesis is available over MRCP's IETF standard or even native HTTP connector. Voximal runs on the GNU/Linux operating system. Lær mer om Voximal

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Tethr integrates with any voice platform and equips your entire enterprise with powerful insights, all from your customer phone calls.
Tethr integrates with any voice platform and equips your entire enterprise with powerful insights, all from your customer phone calls. Lær mer om Tethr

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
An advanced speech analytics solution for contact centers to improve performance, reduce operational costs & boost customer experience.
An advanced speech analytics solution for contact centers to improve performance, reduce operational costs & boost customer experience. Lær mer om SmartSpeech

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
A business phone system for global enterprise communications
TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. Lær mer om Telecmi

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
A Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance.
Prodigal is a Consumer Finance Intelligence solution for optimizing operations and quality assurance. Collection agencies, healthcare providers, and lenders rely on Prodigal to unlock insights that enhance profits, experience, and compliance by analyzing agents' conversations with borrowers and patients. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of capacity. ProVoice analyzes 100% of calls to reduce risk and strengthen QA. Lær mer om Prodigal

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
CX suite that helps businesses measure and improve customer experience by managing feedback, ratings and reviews on a unified platform.
CX suite that helps businesses measure and improve customer experience by managing feedback, ratings and reviews on a unified platform. Lær mer om Verint Experience Management

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
As pioneers in cloud technology, ClearTouch has been in business for over 20+ years, worldwide presence, serving over 1500+ clients.
ClearTouch is a cloud-hosted contact center platform provider, which enhances the customer experience of organizations across Banking, Insurance, Healthcare, BPOs, ARM/Collections, eCommerce, and Automotive, among others. Our platform comes packaged with everything – dialer, telephony, team management, analytics & intelligence, data & digital services, and integrations — all of this at a per-minute pricing. You don’t have to depend on multiple providers to manage your contact center. Lær mer om Cleartouch Cloud Contact Center Platform

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Solution to create notes automatically for meetings.
Solution to create notes automatically for meetings. Lær mer om Marsview Notes

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Real-time compliance monitoring, conduct & fraud risk by analyzing customer & employee communication channels.
Real-time compliance monitoring, conduct & fraud risk by analyzing customer & employee communication channels. Lær mer om Cognitive View

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Verint Speech Analytics is a cloud-based speech analytics solution that helps businesses extract valuable insights from phone calls.
Verint Speech Analytics is a cloud-based speech analytics solution that helps businesses extract valuable insights from phone calls. Users will be able to reduce repeat calls and agent handle times, gain real-time customer insights, reduce churn by finding root issues and more. It also helps businesses measure customer satisfaction levels, run marketing campaigns and analyze agents’ performances. Lær mer om Verint Speech Analytics

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Alvaria Engagement Analytics surfaces valuable insights into quality, operational efficiency and customer sat across all channels.
Alvaria Engagement Analytics is a powerful speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer sat across all customer communication channels. Lær mer om Alvaria Engagement Analytics

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Capturi helps teams identify valuable insights using speech analytics to e.g. increase sales numbers or NPS scores and much more.
Capturis customized solution helps you reach your full potential! Using speech analytics and machine learning, Capturi analyzes your customer facing call recordings and transforms them into insights on how to achieve higher NPS, increase sales numbers, reduce the number of non-valuable customer calls and save valuable time on documentation and quality assurance. Lær mer om Capturi

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Speech analytics platform for monitoring customer interactions to improve conversion rates, revenue, and buying experiences.
Speech analytics platform for monitoring customer interactions to improve conversion rates, revenue, and buying experiences. Lær mer om Signal AI

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring
Contexta360 is an online platform that uses AI and speech recognition to analyze telephone communications.
Contexta360 software works by using advanced speech analytics. It allows for the analysis of a large number of telephone conversations. It also automatically determines the reasons why customers made contact. The conversations can be from live or automatic answering systems. Automated workflows can be created using gained insights, and the user experience can be improved. Customer interaction analysis is based on natural language processing and AI. Lær mer om Contexta360

Funksjoner

  • Sentimentanalyse
  • Samtaleopptak
  • Automatisk transkripsjon
  • Undersøkelser og tilbakemelding
  • Naturlig språkbehandling
  • Kundeopplevelsesstyring