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Verdens ledende kundeserviceeplattform som hjelper alle serviceansatte med innovative verktøy og samlede data. Lær mer om Salesforce Service Cloud
Tilby utmerket service og en fleksibel agentopplevelse, fra hvor som helst. Gi de ansatte en helhetlig oversikt over hver enkelt kunde, uansett om de jobber fra kontoret eller hjemmefra. Effektiviser og optimaliser servicen ved å benytte AI og integrere populære støttekanaler – som telefon, meldinger og chat – direkte i den ansattes arbeidsområde. Løs saker raskere ved å kombinere automatiske prosesser med enkel tilgang til alle detaljer, kontekst og historikk for hver enkelt sak og kundeinteraksjon. Lær mer om Salesforce Service Cloud

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
God kundeservice starter med bedre kundestøtteprogramvare. Få flere kunder ved å tilby utmerket kundeservice med LiveAgent Lær mer om LiveAgent
LiveAgent er en komplett hjelpesenterprogramvare. Selskaper som BMW, Yamaha, Huawei, Orange og Forbesfone bruker LiveAgent til å levere imponerende kundeservice til 150 millioner sluttbrukere over hele verden. Bli med og få et konkurransefortrinn. Start med en 14-dagers prøveperiode, ingen kortinformasjon eller kontrakt nødvendig. LiveAgent er en funksjonsrik supportprogramvare over flere kanaler med over 170 hjelpesenterfunksjoner, inkludert livechat, telefonstøtte, integrering av sosiale medier, støtteportal og API. Lær mer om LiveAgent

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  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Lær mer om CloudTalk
CloudTalk is a cloud contact center built for modern companies. Over 2,500 businesses — including DHL, Yves Rocher and Glovo — rely on CloudTalk for its superior call quality and unparalleled range of features. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing Helpdesk, CRM and eCommerce systems. It’s the perfect phone system for mid-sized companies looking to grow. Try a 14-day trial, absolutely FREE Lær mer om CloudTalk

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Easy-to-use, full-featured Outbound Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee Lær mer om Dialfire
Easy-to-use Outbound Call Center Software with performant predictive dialer from the cloud. Highly reliable and secure. Boosts productivity through customizable forms, multi-step campaigns with automated workflows, blended inbound, real-time personalizable analytics, call monitoring and recording. Integrates with your existing software through REST API. Supports outsourcing to sub-contracted call centers. Ideal for distributed offices. Pay per use. No set-up cost, no agent seat fee. Lær mer om Dialfire

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Redefine business communication with a flexible, reliable, and cost-effective cloud telephony system specially built for SMBs. Lær mer om Zoho Voice
Zoho Voice is cloud-based VoIP phone software that helps you easily make and receive business calls from any device. Zoho Voice integrates with other Zoho apps, like CRM, Desk, Recruit, and Bigin, so your teams can save time by managing calls without switching apps. Get advanced cloud telephony features like IVRs, click-to-call, call queues, call recording, business hours, call transfers, live call monitoring, and much more. It's time to modernize the way you manage business calls. Lær mer om Zoho Voice

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ICTContact is automated and advance contact centre software solution supporting both inbound and outbound call centres. Lær mer om ICTContact
ICTContact is an advanced contact center solution featuring predictive dialing, progressive dialing, IVR studio, multi tenant and white label support. ICTContact is an automated and advanced contact centre software solution supporting both inbound an outbound call centre functionality along with campaign scheduling, AMD, DNC and automated press 1 telemarketing with real time call tracking and control. ICTContact also bundled with Webrtc based webphone and agent panel with full CRM integration options using REST APIs. Lær mer om ICTContact

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Video-based customer service platform that helps businesses in the financial sector, healthcare, utilities and HR connect with clients. Lær mer om Video Call Center
Abylon's VideoCC comes with a fully browser-based simplified end-user interface and a feature rich operator UI with flexible layout, customer and transaction data, dynamic scripts and the fully customizable workflow. The solution can be integrated into existing contact center frameworks or back-end and archiving system and can be implemented within 3 weeks. The Video Call Center solution comes with multiple, ready-to-use modules for specific use cases (contracting, reporting, AI modules) Lær mer om Video Call Center

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  • Chatbot
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, inclusive and intelligent experience.
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, inclusive and intelligent experience. Make meetings more interactive and engaging • Reduce disruptions with background noise removal and voice enhancement • Enable audiences to share their reactions with animated emojis and gesture recognition • Improve audience engagement with next-gen dynamic polling and Q&A by Slido • Customize the stage layout to focus on the content and people that matters most Lær mer om Webex

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations. Lær mer om Zendesk Suite

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 40+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Lær mer om Zoho Desk

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  • Chatbot
Complete cloud phone system that is easy to set up and easy to manage.
RingCentral MVP is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration. With RingCentral MVP, you can easily connect your office, remote and mobile employees under one phone system, regardless of their location. Unlike expensive, conventional phone systems, RingCentral MVP is purchased, activated, set up, and managed online, which means we manage it and you use it. Lær mer om RingCentral MVP

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  • Chatbot
The customer support platform that ensures you understand customer needs, get to the root of their issues, and increase their happiness
TeamSupport's customer-centric Support platform empowers businesses to do much more than just ticket management. Through extensive customer management tools, which include account trend analytics, satisfaction scoring, and more, Support enables you to understand your customers better - rather than only focusing on the ticket. This leads to improved customer relationships that enable you to grow your revenue, increase customer happiness, and reduce churn. Lær mer om TeamSupport

Funksjoner

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  • Agentgrensesnitt
  • Chatbot
Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
Talkdesk is next-generation cloud-based contact center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, effective conversations with customers. Lær mer om Talkdesk

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  • Køadministrasjon
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  • Chatbot
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite. Lær mer om Apptivo

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  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution.
GoToConnect (formerly Jive) combines cloud VoIP phone systems with GoToMeeting's web, audio and video capabilities into one simple, flexible solution. Users can meet, talk, and collaborate via web browser, desktop application, or desk phone with features ranging from virtual voicemail, and call forwarding, to secure video conferencing and screen sharing. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers. Lær mer om GoTo Connect

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  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
En førsteklasses løsning for effektivt samarbeid, kommunikasjon, sosial nettverksbygging, og administrasjon av arbeidsflyt og kunnskap.
Du får en svært sikker, nøkkelferdig intranettløsning for små og mellomstore bedrifter utformet for effektivt samarbeid, kommunikasjon, sosiale nettverk, forretningsprosesser og kunnskapsadministrasjo n. Gir bedre kunnskapskontinuitet ved å flytte data fra nettverkssiloer og lokale stasjoner til et godt beskyttet, sentralisert lager. Wiki-er, blogger og fora sikrer sosiale kunnskapsbaser for bedre teamarbeid. Lær mer om Bitrix24

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  • Chatbot
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE CXone is the world's #1 cloud customer experience platform. Delivering omnichannel routing, analytics, workforce optimization, automation, and AI, CXone empowers organizations of all sizes to provide exceptional customer experiences. Lær mer om NICE CXone

Funksjoner

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  • Agentgrensesnitt
  • Chatbot
Easy to set up, easy to use. Dialpad Call Center Software is feature-packed, affordable, secure, reliable, and backed by 24x7 support.
Easy to set up, easy to use. Affordable, feature-packed, cloud-based. Dialpad's call center software improves customer experience and agent effectiveness, resulting in better conversations. Monitor and coach agents from anywhere with robust analytics dashboards. Automate tasks and capture insights to save time. Improve CSAT, FCR, close tickets, and keep your customers happy. Use real time recommendations to boost agent confidence and give them answers they need to help customers in the moment. Lær mer om Dialpad

Funksjoner

  • Køadministrasjon
  • Datatelefoniintegrasjon
  • Agentgrensesnitt
  • Chatbot
Agile CRM er en komplett salgs-, markedsførings- og servicepakke som er utformet for at SMB-er skal kunne selge og markedsføre som Fortune 500.
Agile CRM er et alt-i-ett CRM med automatisering av salg, markedsføring og service samlet i én enkelt plattform. Programvaren har salgssporing, kontaktadministrasjon, markedsføringsautomatisering, nettanalyse, toveis e-post, telefoni og brukerstøtte med et enkelt, rent og moderne grensesnitt. Lær mer om Agile CRM

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  • Agentgrensesnitt
  • Chatbot
Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
Five9 is the all-in-one call center software that uses Practical AI to increase your team's effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9. Lær mer om Five9

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  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a modern business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. Lær mer om CallHippo

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Twilio Flex is a fully programmable cloud contact center platform that gives businesses complete control at every layer of the stack.
Twilio Flex is a fully programmable cloud contact center platform that gives businesses complete control of their contact center experience. With Twilio Flex, companies can instantly deploy an omnichannel contact center platform and programmatically customize every element of the experience including the agent interface, communication channels, interaction routing, and reporting to meet the unique needs of the business. Lær mer om Twilio

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Make every phone conversation count and give time back to your reps with 100+ CRM, helpdesk, and software integrations.
Make every phone conversation count and give time back to your reps. Aircall's flexible cloud phone solution integrates with 100+ CRM, Helpdesk, and other critical business tools to surface the information your reps need to be successful, when they need it. Join 14,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features. Lær mer om Aircall

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
3CX is an open standards IP PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost. Choose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution. Lær mer om 3CX

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
A cloud-based communication platform that helps businesses manage calls, chats, audio/video web conferencing, and screen sharing.
MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location. Our focus on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other via their preferred method of communication. MiCloud Connect lets you move your communications and collaboration to the cloud with confidence. Lær mer om MiCloud Connect

Funksjoner

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  • Agentgrensesnitt
  • Chatbot
Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat.
Open source contact center software with predictive dialer capabilities. Handles inbound, outbound, and blended phone calls, as well as inbound email and customer website chat. Lær mer om VICIdial

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Move your contact center transformation forward with quality management, AI-powered automation, and digital customer service.
Qualtrics brings together omnichannel analytics and AI-powered automation to help you understand customers better than ever, respond in the right ways every time, and keep every customer happy — all while reducing the cost to serve. Lær mer om Qualtrics CustomerXM

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Front er et kommunikasjonssenter som hjelper bedrifter med å bevare det menneskelige aspektet i alle interaksjoner.
Ja – du kan skalere og fortsatt være menneskelig. Front er et kundekommunikasjonssenter som kombinerer enkelheten i e-postinnboksen med automatiseringen og innsikten i en CRM. Front gjør det enkelt for team å sende gode svar raskere, holde meldinger organisert på tvers av kanaler og yte personlig service til enhver tid. Etter hvert som behovene dine endres, kan Fronts fleksible arbeidsflyt skaleres i takt med deg. Kundeserviceteam på alt fra 5 til 5000 bruker Front til å skalere kommunikasjonen uten å gå på akkord med kvaliteten eller effektiviteten. Lær mer om Front

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Better Sales, Made Simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling and texting for Hubspot, SalesForce, Zoho, Pipedrive, and leading CRMs. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Lær mer om Kixie PowerCall

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  • Agentgrensesnitt
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100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more...
Set up a complete remote contact center in a few minutes using one simple, user-friendly platform — no technical expertise needed. Reach and engage customers with unlimited calls to 110 countries with Ringover. Route calls to the right agents at the right time. Access powerful analytics to improve your workflow and team. Plus, we integrate with over 40 business tools so you can sync and access data from your CRM and most important tools. Lær mer om Ringover

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Enable your agents to deliver a better customer experience and provide faster resolutions with RingCentral Contact Center.
Deliver a better customer service experience with RingCentral Contact Center. With skills-based routing, agent management, and real-time insights, your agents can provide immediate, helpful service at any time on any channel. Lær mer om RingCentral Contact Center

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Boost sales team productivity 4x with our top-rated Power Dialing and Sales platform. Blend phone/email/SMS and close deals faster.
Powering millions of monthly conversations for thousands of clients, PhoneBurner's power dialer helps teams reach 60-80 contacts hourly, per rep, with no awkward pause. Drop voicemails, send 1-click emails and SMS based on call outcome, and automate call logging and workflows so reps focus on live conversations. Get reporting, call coaching, recording, and Local ID & Branded Caller ID. Automatically distribute leads. Use our CRM, or integrate with Salesforce, Zoho, Hubspot, Zapier & many more. Lær mer om PhoneBurner

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  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Genesys Cloud CX gjør kundeforhold enklere. Vi kobler sammen telefon, e-post og chat med ett verktøy for bedre kundekontakt
Genesys Cloud CX-plattform er neste generasjons skybaserte alt-i-ett-løsning for kundekontakt som hjelper deg med å administrere og forstå samhandlinger mellom ulike kanaler underveis i kundereisen. Gi dine ansatte et enkelt verktøy som håndterer all kommunikasjon - telefoni, chat, e-post, tekstmeldinger og mer. Et intuitivt grensesnitt gjør det enkelt å bruke, uansett om du er en ansatt, leder eller IT-administrator. Ukentlige funksjonsutgivelser sikrer at du vil overgå kundenes forventninger både i dag og i fremtiden. Lær mer om Genesys Cloud CX

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
CTI for Sales & Contact Center - Improve Customer Experience & Productivity
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations. Lær mer om TenFold

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.
GoTo Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Lær mer om Rescue

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday.
ChaseData CCaaS software offers leading-edge technology and value for call centers with 5 or more agents. Superior performance, support service, and user-friendly interfaces make ChaseData CCaaS the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third-party applications. Contact us today to request a free demo. Lær mer om ChaseData CCaaS

Funksjoner

  • Køadministrasjon
  • Datatelefoniintegrasjon
  • Agentgrensesnitt
  • Chatbot
Intermedia Unite is a full-featured, highly reliable and scalable cloud-based phone system designed for small businesses.
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity. With complementary mobile and desktop apps Unite users stay seamlessly connected wherever they go, on virtually any communication device. Additionally, Unite is backed by Intermedia's J.D. Power-certified 24/7 support and a 99.999% uptime service level agreement. Lær mer om Intermedia Unite

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  • Køadministrasjon
  • Datatelefoniintegrasjon
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  • Chatbot
SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
SMS texting and live chat has never been easier than with Avochato's solutions for teams, marketers and contact centers. With no programming required, you can setup your Avochato phone number in minutes to text your prospects, customers, or staff. Segment, import, and broadcast to your contacts to scale your teams communications. Avochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration. Lær mer om Avochato

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
ServiceNow Customer Service Management is built for the digitally connected service economy.
ServiceNow Customer Service Management is built for the digitally connected service economy. The convergence of products and services is raising the bar on customer expectations. But traditional customer support tools are no longer working. Lær mer om ServiceNow Customer Service Management

Funksjoner

  • Køadministrasjon
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  • Agentgrensesnitt
  • Chatbot
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. Lær mer om UJET

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  • Køadministrasjon
  • Datatelefoniintegrasjon
  • Agentgrensesnitt
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Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more Lær mer om Toky

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The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call
The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $30 per user. Sign up and get a 14-day free trial. Lær mer om JustCall

Funksjoner

  • Køadministrasjon
  • Datatelefoniintegrasjon
  • Agentgrensesnitt
  • Chatbot
The chat platform that guarantees smooth customer experiences, Messaging & Live Chat allows businesses to build stronger relationships.
TeamSupport's Messaging & Live Chat empowers businesses to indulge in meaningful conversations with customers - ensuring consistent customer experiences and increased satisfaction. Through routing, chatbots, automations, personalization, integrations, and analytics; support, sales, and marketing teams alike can use our live chat software to provide seamless experiences that build trust. These tools allow you to meet customer needs while enabling agents to focus on relationship building. Lær mer om TeamSupport Messaging & Live Chat

Funksjoner

  • Køadministrasjon
  • Datatelefoniintegrasjon
  • Agentgrensesnitt
  • Chatbot
Leading provider of AI-powered omnichannel cloud contact center software.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and omnichannel QM that can be deployed quickly and nimbly by business users without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots. Lær mer om Bright Pattern

Funksjoner

  • Køadministrasjon
  • Datatelefoniintegrasjon
  • Agentgrensesnitt
  • Chatbot
Global conversation analytics provider with a full suite of contact center tools to align teams around an optimized customer experience
CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to make data-driven advertising decisions. CTM integrates with core tools like Google Ads and Analytics, Hubspot, Salesforce, Zoom, and Facebook. Align teams around valuable data with lead management tools, reporting, and smart routing to optimize the customer experience. Lær mer om CallTrackingMetrics

Funksjoner

  • Køadministrasjon
  • Datatelefoniintegrasjon
  • Agentgrensesnitt
  • Chatbot
The no-code, interactive decision tree platform that helps users simplify complex processes and guides them to the next best action.
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. By turning your workflows into a choose-your-own-ad venture-type experience, you help your users reach the next best action and make the complex simple. And because its a no-code solution, business users can create, deploy, and manage their decision trees with little-to-no IT work. Lær mer om Zingtree

Funksjoner

  • Køadministrasjon
  • Datatelefoniintegrasjon
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Fully featured VoIP SIP softphone, available on Mac, Windows, iOS and Android. Auto-answer, call transfer, hold and recording.
Award-winning softphone designed to help you get the most out of your IP-PBX of choice. Experience crystal clear audio/video calls whether in your office or on-the-go. Escalate calls with easy call transfer and call hold functions. Set-up meetings with multi-way audio/video calls. In need of a quick answer? Send contacts instant messages and share documents. Bria is designed to make IP-telephony easy yet fully capable of becoming your unified business communication solution. Lær mer om Bria

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XCALLY is an innovative omnichannel communication solution designed to manage Customers’ relationship in a simple way.
XCALLY is an innovative omnichannel communication solution. It has been designed to manage Customers’ relationship in a simple, efficient and effective way, all seamlessly in a unified and integrated platform: SMS, email, fax, phone calls, video and social (Facebook, WhatsApp, Messenger, WeChat, etc.). XCALLY is currently installed in over 60 countries, growing… Lær mer om XCALLY

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Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package
We believe that software should be a one time cost. InfoFlo includes FREE Life-Time Updates, No Monthly Fees, and is an affordable $99 ONE-TIME cost per user! Infoflo is an easy to use CRM that is perfect for managing customer relationships and includes the most robust Outlook sync on the market! It is a fully integrated contact, relationship, email, calendar, document, sales, task management solution and VoIP. It includes a Quick Books, Outlook and Google Sync. Lær mer om InfoFlo

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Gladly is a Radically Personal Customer Service Platform that puts people at the center of a single, lifelong, customer conversation.
Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like Crate&Barrel, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage. Lær mer om Gladly

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