Mest populære

Sponset

Populære programvarer

Norge Vis lokale produkter
858 resultater
Go from customer feedback to action without the guesswork. Lumoa analyses feedback in 60+ languages and in real time. Lær mer om Lumoa
Most companies today use NPS, CSAT, online ratings, and other numbers to assess how happy their customers are. What they miss though is a way to tell what actions will move the numbers up or down. Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business. Lær mer om Lumoa

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Pipedrive helps salespeople expedite their sales process with powerful features, 275+ integrations and an easy, intuitive interface. Lær mer om Pipedrive
In Pipedrive we truly understand the importance of the customer experience when it comes to activity-based selling. Thanks to our easy-to-use sales CRM, equipped with great features and integrations, salespeople can now be fully focused on what matters most to them. Try our CRM built by salespeople and stop having a hard time understanding your customers or driving deals to close. Lær mer om Pipedrive

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Engage more customers the personal way with interactive videos. Lær mer om VideoAsk
Want to show up for your customers in a way that’s as personal as it is scalable? Welcome people onboard, give support, get feedback, and make deeper connections, with VideoAsk. Lær mer om VideoAsk

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Lightweight customer experience software for online products and services. Lær mer om Survicate
Lightweight customer experience software for online products and services. Capture and track experiences and feedback in all critical moments of the customer journey. Collect website feedback, product experience, customer service satisfaction, and track NPS. Easy to start with, quick to deliver value, powerful when needed. One-click native integrations with your everyday tools. Comes with real-time support and fair pricing. Lær mer om Survicate

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Great value Net Promoter Score (NPS) survey software helping you collect, analyze and act on customer feedback and employee opinions. Lær mer om SightMill
Great value Net Promoter Score (NPS) customer experience software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or gather feedback at events. Customize surveys to fit your brand and style. Used by companies around the world, it's easy to get setup and we can help at any stage. Understand trends by segment or customer in real-time. Automate with links to Salesforce, Slack, Zapier, CRMs, helpdesks. Lær mer om SightMill

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
God kundeservice starter med bedre kundestøtteprogramvare. Få flere kunder ved å tilby utmerket kundeservice med LiveAgent Lær mer om LiveAgent
LiveAgent er en komplett hjelpesenterprogramvare. Selskaper som BMW, Yamaha, Huawei, Orange og Forbesfone bruker LiveAgent til å levere imponerende kundeservice til 150 millioner sluttbrukere over hele verden. Bli med og få et konkurransefortrinn. Start med en 14-dagers prøveperiode, ingen kortinformasjon eller kontrakt nødvendig. LiveAgent er en funksjonsrik supportprogramvare over flere kanaler med over 170 hjelpesenterfunksjoner, inkludert livechat, telefonstøtte, integrering av sosiale medier, støtteportal og API. Lær mer om LiveAgent

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Create engaging, platform-independent and beautiful surveys. We empower companies - large & small - & individuals, to collect feedback. Lær mer om SurveyLegend
SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. No w you can create great-looking surveys on your PC or tablet, customize the look of your survey however you like, & display collected data with eye-catching & insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. Lær mer om SurveyLegend

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Mobile and cloud-based market research solution for businesses that helps collect, share and collaborate over research-based data. Lær mer om SurveyMonkey Enterprise
SurveyMonkey Enterprise empowers businesses to capture and act on critical feedback to drive growth and innovation at scale with advanced security and compliance features. Integrate survey feedback with your technology stack to enrich decision-making and automate workflows. SurveyMonkey's products, enterprise solutions, and integrations enable more than 335,000 organizations to deliver better customer experiences, increase employee retention, and unlock growth and innovation. Lær mer om SurveyMonkey Enterprise

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
facelift offers a multi-faceted solution to manage your customer experience across all channels centrally and efficiently. Lær mer om Facelift Cloud
facelift is a world-leading customer experience management tool. The software helps you to manage your activities on all relevant channels centrally and efficiently by combining all components of social media management in one smart tool. Suitable for all company sizes in any location with active users in over 50 countries worldwide. facelift enables brands, agencies, and public institutions to successfully achieve their business objectives. The tool is ISO 27001 certified. Lær mer om Facelift Cloud

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Zoho CRM Plus is a unified customer experience platform that connects sales, marketing, and customer service teams in one interface. Lær mer om Zoho CRM Plus
Zoho CRM Plus is the industry's first unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform. Lær mer om Zoho CRM Plus

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
The Partoo platorm is simple enough to be used by both local store managers as well as headquarter level. Lær mer om Partoo
The Partoo platorm is simple enough to be used by both local store managers and smart enough to inform strategic decisions at headquarter level. It is user friendly and access is available to all users that businesses choose to grand access too. Lær mer om Partoo

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use. Lær mer om Usage Intelligence
The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use and Application Performance Management. Get started in 30 minutes with SDK integration (Windows, Mac, Linux). Out-of-the-box reporting instantly shows usage trends and user behavior. ReachOut in-app messaging delivers contextually relevant messages based on targeting you define (feature usage, geography, version or license status). Lær mer om Usage Intelligence

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Pobuca Experience Cloud leverages AI to analyze what customers say in all touchpoints & produces CX metrics & VoC insights. Lær mer om Pobuca Experience Cloud
Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalization. Pobuca Experience Cloud leverages AI to analyze what customers say in every touchpoint (calls, emails, chats, social, etc) & produces Customer Experience metrics & Voice of Customer insights. It automatically measures your CX & Loyalty by analyzing dark data that you already have untapped. Lær mer om Pobuca Experience Cloud

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
A market-leading survey platform.
Trusted by 98% of the Fortune 500 and used in more than 335,000 organizations worldwide, SurveyMonkey's platform gives millions of people a way to turn feedback into action that drives growth and innovation. Get access to expert-written survey templates that speak to customers, employees, or your target audience. Create simple to advanced surveys in minutes. Discover why SurveyMonkey is a leading survey platform around the globe! Lær mer om SurveyMonkey

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Zoho CRM is user-friendly with a clean interface and customizable modules. Relate modules with ease and keep your customers and prospects engaged with live chat options, in-product banners and several other features. Lær mer om Zoho CRM

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster. Lær mer om Hootsuite

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Zendesk Support is the leading help desk software built for better customer experiences.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations. Lær mer om Zendesk Suite

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Freshdesk er en brukervennlig kundeserviceprogramvare som hjelper over 50 000 bedrifter over hele verden med å skape fremragende kundeopplevelser.
Freshdesk er et skybasert hjelpesentersystem som tilbyr kraftige løsninger for kundeservice. Freshdesk samler samtaler fra e-post, telefon, nett, chat og sosiale medier, og hjelper deg med å løse problemer enkelt på tvers av kanaler. Med Freshdesk kan du også automatisere arbeidsflyter, tilby praktiske selvbetjeningsalternativer, administrere serviceavtaler og lage rapporter. Freshdesk brukes av over 40 000 kunder, inkludert Bridgestone, HP, Harvard University og DHL. Lær mer om Freshdesk

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 40+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Lær mer om Zoho Desk

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often.
Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors. Lær mer om FiveStars

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Jotform Enterprise helps businesses manage the feedback collection & organization process.
Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience. Book a free demo today! Lær mer om Jotform

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Intercom is a Customer Communications Platform that offers an unparalleled user experience, engaging customers across their lifecycle.
Intercom is redefining how businesses connect with their customers. More than 25,000 global organizations rely on Intercom to deliver unparalleled user experiences at any scale. Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users. Founded in 2011, Intercom is on a mission to make internet business personal Lær mer om Intercom

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Give each customer the experience they deserve. Engage your customers & build trust with the Trustpilot customer review management tool
Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. It gives brands the ability to provide an all around better experience, increasing LTV, conversion rates & ROI. Easily collect, manage & display reviews to stand out in Search where it matters most. Get started with a free account today and see the powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars & more! Lær mer om Trustpilot

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Customer Experience software built for business to business. Understand your customers better and improve customer satisfaction today.
TeamSupport's customer-centric Support platform empowers businesses to do much more than just ticket management. Through extensive customer management tools, which include account trend analytics, satisfaction scoring, and more, Support enables you to understand your customers better - rather than only focusing on the ticket. This leads to improved customer relationships that enable you to grow your revenue, increase customer happiness, and reduce churn. Lær mer om TeamSupport

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
An experience management platform for organizations of all sizes that seamlessly automates data collection and analysis.
Experience management platform by Sogolytics seamlessly automates data collection and analysis for organizations of all sizes. From designing and distributing a questionnaire to analysis and closing the loop, the platform does everything with ease and at a level of sophistication that is rare in the industry. Sogolytics is differentiated by its best-in-class, 24/7 customer support, deep analytics, industry-leading data security, and its ability to scale with organizations' growing needs. Lær mer om Sogolytics

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Userlike er den første og eneste direktechat-programvaren som hjelper bedriften din å nå ut til og hjelpe kunder på tvers av meldingskanaler.
Tilby kundene dine den beste kundeserviceopplevelsen gjennom nettprat og mobilmeldinger. Med Userlike kan du chatte med kundene dine via nettstedet ditt, Facebook Messenger, WhatsApp, Telegram og SMS. Du kan også koble til en chatbot og automatisere deler av kundeinteraksjonene dine. Stiftet og drevet fra Tyskland. Userlike holder både dine og kundenes data trygge med en kommunikasjonsløsning som er 100 % GDPR-kompatibel. Lær mer om Userlike

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Typeform makes forms fun for your customers, so you get better data.
Who thought completing a form or survey could be... enjoyable? Typeform's beautiful interface (fully customizable to your brand) makes it feel like a friendly conversation by asking one question at a time. A better customer experience means better data for you. Typeforms are easy to make and with over 120 integrations, you can send data automatically wherever you need it. Lær mer om Typeform

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Bitrix24 er en av de fremste gratisplattformene for kundeopplevelsesadministrasjon, og brukes av åtte millioner bedrifter over hele verden.
Bitrix24 er en ledende, gratis plattform for kundesuksess og kundeserviceadministrasjon som brukes av over åtte millioner bedrifter over hele verden. Den er tilgjengelig i skyen eller lokalt med tilgang til åpen kildekode. Du får ubegrensede salgsmuligheter, tilbud, kontakter, selskaper, pristilbud, fakturaer og avtaleplanlegging. Den gratis utgaven kommer også med e-postmarkedsføring og telefoni. De mer avanserte versjonene har salgs- og markedsføringsautomatisering, masse-SMS, kampanjeadministrasjon og støtte for flere kanaler. Tilgjengelig på 1åtte forskjellige språk. Lær mer om Bitrix24

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses.
Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Lær mer om Birdeye

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Sprout Social offers powerful social customer care solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout supports Facebook, Twitter, Instagram, LinkedIn and Google+ & integrates with Bitly, Google Analytics, Zendesk, Feedly & UserVoice. | Try Sprout Free For 30 Days. Lær mer om Sprout Social

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Improve your customer experience with Hotjar. An intuitive, visual way to discover, consolidate, and communicate user needs.
Great customer experience requires daily focus. Use Hotjar Heatmaps & Session Recordings to see how people interact with your website and identify pain points or blockers in the customer journey. Use Surveys & Feedback to hear directly from your users and bring the voice of the customer to your decision-making. Lær mer om Hotjar

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Easy-to-use | Award Winning | Survey platform packed with powerful features. Works on all devices.
Survio is an online survey platform packed with powerful features to help you measure and improve customer experience. Cooperate with your colleagues through workspaces, set roles and permissions. Get your large team onboarded safely with SSO. Automate your workflows with access to our API and integrate your data to hundreds of popular apps through Zapier. Use built-in BI dashboards and have them sent regularly to your inbox. Survio is ISO 27001 certified and follows strict GDPR standards. Lær mer om Survio

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Podium makes it easy for your business to deliver an optimal customer experience by bringing all your channels into a single inbox.
Customers today have so many ways to reach your business and each expects the best customer experience possible. Podium brings them all into one inbox¿text messages, social media, website leads, and even email, all organized and simplified in an intuitive way to allow you to deliver the best experience. No more jumping back and forth between seven different accounts and lead sources; manage every customer communication simply and quickly, with the personal interactions that your customers want. Lær mer om Podium

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Cloud CX Solution with Practical AI- Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration.
Five9 brings the power of Practical AI to the contact center to create smart, personalized omnichannel CX over the phone, web, chat, email, mobile and social. Predict the reason for the inquiry with customer intend data. Use intelligent routing to get your customers to the right agent. Provide intuitive self-service options to your customers. Automatically sync interactions to your CRM. Monitor, coach and report on performance in real-time. See why 2000+ customers trust Five9. Lær mer om Five9

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Weave is the all-in-one customer communication and engagement platform for small business.
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Lær mer om Weave

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Enables companies to increase sales, optimize the customer experience and improve team performance through multi-channel conversations.
Conversion it's Zenvia's Sales Engagement solution that allows small and medium-sized companies to measure, optimize and convert sales opportunities through conversations on multiple channels such as WhatsApp, Instagram and FB Messenger. Get a complete management of your commercial team with intuitive and real-time dashboards, shared inbox and an Apps Marketplace with dozens of integrations connected through API, such as Paypal, WooCommerce, Shopify and more. Lær mer om Zenvia Conversion

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
EngageBay er en enkel, rimelig alt-i-ett-CRM-programvare for markedsføring, salg og service for å anskaffe, engasjere, pleie og hente inn avtaler med salgsmuligheter.
EngageBay er en enkel, rimelig, alt-i-ett-CRM-programvare for markedsføring, salg og service, utviklet for småbedrifter og oppstartsbedrifter for å anskaffe, engasjere og pleie besøkende til nettstedet og konvertere dem til fornøyde kunder. Skaff salgsmuligheter gjennom salgsmulighetsskjemaer og popup-vinduer, få tilgang til nettbesøkende gjennom flotte landingssider, plei gjennom engasjerende e-poster, og automatiser markedsføringstrakten med markedsføringsautomatisering – alt fra én brukervennlig plattform. Lær mer om EngageBay

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Swell helps you modernize your patient journey and harness patient feedback to grow your practice.
Swell helps healthcare and dental providers modernize their patient experience and harness the testimonials of happy patients to fuel growth. It offers text message management for everything from personalized reminders to automated campaigns. It integrates with your PMS to simplify your patient feedback loop with automatic review and survey invite text messages. Swell empowers you to use reviews to stand out online and grow your practice. Lær mer om Swell

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Yotpo is a leading eCommerce marketing platform with data-driven, integrated solutions for reviews, loyalty, SMS marketing, and more.
Yotpo is a leading eCommerce marketing platform that helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, subscriptions, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, like Google, Instagram, top eCommerce platforms, and the rest of your tech stack. Lær mer om Yotpo

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Alchemer is the only CX and VoC solution that helps mid-sized companies become truly customer-centric. No per response fees.
Alchemer is the only Customer Experience (CX) and Voice-of-the-Customer (VoC) platform designed to help mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer, ensuring that you effectively ask, act and analyze all customer feedback. No per-response fees or hidden costs, ever. Lær mer om Alchemer

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive
Nicereply CX = The effortless way to champion customer experience Teams at companies like Microsoft, Lenovo, and Hubspot use Nicereply to: - collect immediate feedback - use one-click CSAT, CES & NPS surveys - measure feedback per agent, team, country, or the entire company - customize surveys in terms of branding, questions, and scales - increase survey response rates by 200% - benefit from multiple survey distribution options - choose from a variety of integrations & more Lær mer om Nicereply

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Consistently provide a 5-star customer experience with end-to-end features that make it easy to win leads and keep customers happy.
Broadly helps local businesses attract leads, connect with customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Win over new leads and keep returning customers coming back. Broadly makes it easy for customers to find you, work with you, and rave about you. Lær mer om Broadly

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Lær mer om Qualtrics CustomerXM

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Easily generate, monitor and market online reviews on the sites important to your business. Make reviews work for you.
White-label review management for marketers, agencies, SEO specialists and enterprises. Grade.us has 10,000+ users automating the review generating process on sites like Google, Facebook and 100+ industry-specific review sites. Monitor reviews across 100+ review sites so you always know whats being said about your company. Turn your best reviews into SEO-friendly web and social content providing social proof for your business. Lær mer om Grade.us

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Front er det ledende knutepunktet for kundekommunikasjon som gjør det mulig for bedrifter å gi fremragende kundeservice i stor skala.
Gjør alle kundesamtaler om til en mulighet til å gi enestående service. Front er et kundekommunikasjonsknutepunkt som gjør det mulig for bedrifter å tilby skreddersydd service i stor skala. Vi kombinerer enkelheten i e-postinnboksen med automatiseringen og innsikten i en CRM. Front gjør det enkelt for teamet å samarbeide om kundeinteraksjoner, og levere personlig tilpassede svar, slik at kundene alltid føler seg som førsteprioritet. Lær mer om Front

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
Influitive is the market-leading advocacy, community, and engagement platform of choice for the world’s most customer-obsessed brands. Leverage the advanced segmentation and gamification engine to drive continuous engagement and guide customer journeys. Lær mer om Influitive

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves.
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves. And we’re still leading! Let us show you what you should expect from an integrated, patient acquisition and engagement solution! As the individual practices we started out serving have grown, we’ve added specialized features for multi-unit operations. We now support many of the nation’s largest health systems and retail-based networks. Lær mer om Solutionreach

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.
Make the most of relationships with customers by capitalizing on customer insight, improving front-line efficiency and effectiveness,streamlining critical business processes across and beyond customer touch points, and quickly adapting to changing business and customer needs. Lær mer om SAP Customer Experience

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team are always here to help you get the most out of your KnowledgeOwl subscription. Lær mer om KnowledgeOwl

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling
Improve the customer experience with Pendo. Curate the perfect first impression with an intuitive, frustration-free experience.
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product analytics to understand successful user behaviors and automatically drive users to the features that benefit them the most. Improve customer engagement by curating the perfect first impression as well as a frustration-free experience at the start of the customer journey. Lær mer om Pendo

Funksjoner

  • Rapportering/analyse
  • Kundesegmentering
  • Behandling av negative tilbakemeldinger
  • Multikanals datainnsamling
  • Sentimentanalyse
  • Undersøkelses-/meningsmålingsstyring
  • Prediktiv analyse
  • Tilbakemeldingsbehandling