Fremhevet programvare

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Measure & improve Customer Satisfaction with Zonka Feedback CSAT Surveys. Take feedback in-app, on tablets, through email, or SMS. Lær mer om Zonka Feedback
Zonka Feedback CSAT Software helps you to take feedback from customers in real-time with CSAT Surveys. Track your Customer Satisfaction with real-time responses and powerful reports, identify unhappy customers, take action, and prevent them from churning. Customize surveys with logo, branding, background, and questions. Get access to real-time, in-depth CSAT Reports like CSAT Meter Report, Trends Report, Location-based CSAT, Text Analytics and more. Lær mer om Zonka Feedback

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Go from customer feedback to action without the guesswork. Lumoa analyses feedback in 60+ languages and in real time. Lær mer om Lumoa
Most companies today use NPS, CSAT, online ratings, and other numbers to assess how happy their customers are. What they miss though is a way to tell what actions will move the numbers up or down. Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business. Lær mer om Lumoa

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Engage better with your customers with conversational surveys. Gauge customer pulse periodically and improve customer satisfaction. Lær mer om SurveySparrow
SurveySparrow helps you create interactive customer feedback surveys. Measure customer satisfaction index, identify & fix problem areas, close the feedback loop & improve customer relationships, effortlessly. Gauge your customer pulse periodically with Recurring Surveys and keep a tab on your CSAT score. With easy sharing options, reach out your customers via Web, Mobile, Social, and E-mail to easily collect feedback from your customers, anytime, anywhere. Lær mer om SurveySparrow

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Great value Net Promoter Score (NPS) survey software helping you collect, analyze and act on customer feedback and employee opinions. Lær mer om SightMill
Great value Net Promoter Score (NPS) customer satisfaction software helping you collect, analyze and act on customer feedback. Send NPS surveys by email or SMS, add surveys to your website, or gather feedback at events. Customize surveys to fit your brand and style. Used by companies around the world, it's easy to get setup and we can help at any stage. Understand trends by segment or customer in real-time. Automate with links to Salesforce, Slack, Zapier, CRMs, helpdesks. Lær mer om SightMill

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Engage more customers the personal way with interactive videos. Lær mer om VideoAsk
Want to show up for your customers in a way that’s as personal as it is scalable? Welcome people onboard, give support, get feedback, and make deeper connections, with VideoAsk. Lær mer om VideoAsk

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
HelpDesk er et nettbasert saksystem som forenkler arbeidet til teamene. Tilby enestående kundestøtte. Uanstrengt. Lær mer om HelpDesk
HelpDesk er et nettbasert saksystem som forenkler arbeidet til teamene. Det er fullt av funksjoner som fremmer samarbeid i teamet. Du kan bruke tagging, legge til private notater, tilordne saker til bestemte teammedlemmer og opprette definerte svar. For å sikre det høyeste sikkerhetsnivået krypterer systemet dataene med 256-biters SSL-protokoll. HelpDesk er utformet for å spare de ansatte for tid og gjøre dem i stand til å yte kundeservice på høyeste nivå. Uanstrengt. Lær mer om HelpDesk

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Create engaging, platform-independent and beautiful surveys. We empower companies - large & small - & individuals, to collect feedback. Lær mer om SurveyLegend
SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. No w you can create great-looking surveys on your PC or tablet, customize the look of your survey however you like, & display collected data with eye-catching & insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. Lær mer om SurveyLegend

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Lightweight customer satisfaction software for online products and services Lær mer om Survicate
Lightweight customer satisfaction software for online products and services. Capture and track experiences and feedback in all critical moments of the customer journey. Collect website feedback, product experience, customer service satisfaction, and track NPS. Easy to start with, quick to deliver value, powerful when needed. One-click native integrations with your everyday tools. Comes with real-time support and fair pricing. Lær mer om Survicate

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
God kundeservice starter med bedre kundestøtteprogramvare. Få flere kunder ved å tilby utmerket kundeservice med LiveAgent Lær mer om LiveAgent
LiveAgent gjør det mulig å utnytte kraften i en komplett analysepakke som gir deg effektive verktøy for dataanalyse og rapportering. Analyser raskt hvor effektiv kundeservicen er ved å segmentere data fra en kundeserviceagent eller etter type interaksjon. Du får mer enn 175 funksjoner for hjelpesenter, inkludert spillifiseringsfunksjoner og innebygd CRM. Med LiveAgent er det enkelt å tilby kundeservice i verdensklasse. Start din gratis prøveperiode i dag, du trenger ikke oppgi kortinformasjon. Lær mer om LiveAgent

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Userlike er den første og eneste direktechat-programvaren som hjelper bedriften din å nå ut til og hjelpe kunder på tvers av meldingskanaler. Lær mer om Userlike
Nettsidechat og mobilmeldinger er kanalene som skaper høyest kundetilfredshet. Med Userlike kan du betjene dem alle. Chat med kundene dine via nettstedet ditt, Facebook Messenger, WhatsApp, Telegram og SMS. Du kan også koble til en chatbot og automatisere deler av kundeinteraksjonene dine. Stiftet og drevet fra Tyskland. Userlike holder både dine og kundenes data trygge med en kommunikasjonsløsning som er 100 % GDPR-kompatibel. Lær mer om Userlike

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Don't just send another boring feedback survey: Typeform makes feedback fun with beautiful, interactive forms. Lær mer om Typeform
What if giving feedback could be fun for your customers, while you get better data? Sound too good to be true? Meet Typeform: beautiful, responsive forms that you can customize to your brand. When the form feels friendlier, customers will open up more. Then send the feedback automatically wherever you need it with 120+ integrations to your favorite apps. All with zero code. Lær mer om Typeform

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
monday.com er et skybasert arbeidssystem, hvor team driver sine prosjekter og hverdagslige oppgaver, enten de er på kontoret, hjemme eller på farten. Lær mer om monday sales CRM
programvaren til monday.com er programvaren for best mulig kundetilfredshet, slik at du kan administrere kundenes informasjon og tilfredshet. Digitaliser skjemaene dine og gjør enkelt svarene om til arbeidsflyt enkelt med den åpne plattformen på monday.com uten noen koding. Opprett skjemaene dine på få minutter, og legg inn skjemaet hvor som helst, eller del en lenke for å få tilbakemelding fra kundene umiddelbart. Samle alle svarene dine i ett enkelt og visuelt bord, analyser svarene dine, få innsikt og del det opp med en rekke ulike parametere. Lær mer om monday sales CRM

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Tidio is a customer service platform that combines live chat and chatbots to improve customer satisfaction and generate more sales. Lær mer om Tidio
Tidio is the customer service platform that allows you to improve your customers’ satisfaction by combining live chat and chatbots. Thanks to Tidio, your customers can reach you in real-time when you are available, or get assistance provided by chatbots when you are busy. Our AI-powered chatbots can take orders for you, answer up to 40% of customers’ inquiries in an instant, collect customers’ feedback and reduce response and resolution times. Lær mer om Tidio

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
The most professional survey software for your company (NPS, Customer satisfaction, HR, Employee feedback, Customer Experience) Lær mer om Startquestion
The most professional survey software for your company. Popular survey types: - NPS, Customer satisfaction, - HR, Employee feedback, Customer Experience, Exit Interview, Candidate Experience - Website widget Lær mer om Startquestion

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Lær mer om Custify
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well. Lær mer om Custify

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Mobile and cloud-based market research solution for businesses that helps collect, share and collaborate over research-based data. Lær mer om SurveyMonkey Enterprise
SurveyMonkey Enterprise empowers businesses to capture and act on critical feedback to drive growth and innovation at scale with advanced security and compliance features. Integrate survey feedback with your technology stack to enrich decision-making and automate workflows. SurveyMonkey's products, enterprise solutions, and integrations enable more than 335,000 organizations to deliver better customer experiences, increase employee retention, and unlock growth and innovation. Lær mer om SurveyMonkey Enterprise

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Zoho CRM Plus helps you deliver exceptional customer experiences and convert them to brand advocates. Lær mer om Zoho CRM Plus
Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more. Lær mer om Zoho CRM Plus

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Øk kundetilfredsheten og følg opp kundene gjennom hele livssyklusen på én enkelt plattform. Lær mer om Froged
Forbedring av kundetilfredsheten er et av de viktigste områdene for en virksomhet. Verktøyet vårt er utformet for å pleie kundene gjennom hele livssyklusen. Med FROGED kan du øke engasjement, bevaring og redusere frafall. Betjen kundenes unike behov med tilpassede e-postkampanjer, en flott integrert kunnskapsbase, live-chat og automatiserte meldinger. Prøv vår 7-dagers gratis prøveperiode Lær mer om Froged

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle. Lær mer om Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog. Lær mer om Canny

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Acobot is an artificially intelligent chatbot that uses machine learning to engage with your customers automatically. Lær mer om Acobot
Building artificial intelligent chatbots for the everyday online retailer. Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Powered by advanced machine learning technology, Acobot learns from your website and engages with users autonomously. No coding needed, Acobot is supported by leading e-commerce builders such as Shopify, WooCommerce, and others. Lær mer om Acobot

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Wonderflow predictive AI makes sense of all types of customer feedback to help you be successful in competitive markets. Lær mer om Wonderflow
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Wonder flow Unified VoC Analytics help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS. **Wonderflow is tailored to consumer electronics, insurance, logistics, tyres, and cosmetics enterprises.** Lær mer om Wonderflow

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
A market-leading survey platform.
Trusted by 98% of the Fortune 500 and used in more than 335,000 organizations worldwide, SurveyMonkey's platform gives millions of people a way to turn feedback into action that drives growth and innovation. Get access to expert-written survey templates that speak to customers, employees, or your target audience. Create simple to advanced surveys in minutes. Discover why SurveyMonkey is a leading survey platform around the globe! Lær mer om SurveyMonkey

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Zendesk offers the industry leading customer support solution.
Zendesk offers the industry leading customer support solution. On average, it increases customer satisfaction by 25% and agent productivity by 30% at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster. Lær mer om Zendesk Suite

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Intercom is a Customer Communications Platform that offers an unparalleled user experience, engaging customers across their lifecycle.
Intercom is redefining how businesses connect with their customers. More than 25,000 global organizations rely on Intercom to deliver unparalleled user experiences at any scale. Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users. Founded in 2011, Intercom is on a mission to make internet business personal Lær mer om Intercom

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Give each customer the experience they deserve. Engage your customers & build trust with the Trustpilot customer review management tool
Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. It gives brands the ability to increase customer satisfaction. Quickly & easily collect, manage & display reviews to improve conversions, stand out in Search and boost sales. Get started with a free account today and see the powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars & more! Lær mer om Trustpilot

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
The customer support platform that ensures you understand customer needs, get to the root of their issues, and increase their happiness
TeamSupport's customer-centric Support platform empowers businesses to do much more than just ticket management. Through extensive customer management tools, which include account trend analytics, satisfaction scoring, and more, Support enables you to understand your customers better - rather than only focusing on the ticket. This leads to improved customer relationships that enable you to grow your revenue, increase customer happiness, and reduce churn. Lær mer om TeamSupport

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Birdeye is a reputation & customer experience platform used by over 90k businesses to get reviews, engage visitors, and grow sales.
Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 90,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Lær mer om Birdeye

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Set up an NPS survey on your site or send an email to your customers to find out how you can improve their experience.
Happy, successful customers are the lifeblood of any business. They’re what transforms your growth from a funnel into a flywheel. You can create happy customers, but to do it you have to truly understand them and how they think about you. Measure customer satisfaction with Hotjar Surveys. Set up an NPS survey on your website, or send an email to your customers to find out how likely they are to recommend you, and how you can improve the customer experience. Lær mer om Hotjar

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Customer satisfaction software includes feedback, texting software, sentiment analysis, messaging and reviews.
Podium is an Interaction Management platform that's redefining the modern relationship between local businesses and their customers. With tools to get insights in real-time from text-based feedback. The Podium messaging platform also makes it easy to manage all your customer interactions from Facebook messages, Google's click-to-message and inbound texts from one dashboard. Customer satisfaction starts at the first interaction and continues through the entire customer journey. Lær mer om Podium

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Weave is the all-in-one customer communication and engagement platform for small business.
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Lær mer om Weave

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Swell helps you keep a pulse on your patients and earn glowing reviews that grow your practice.
Swell helps healthcare and dental providers create seamless patient experiences, tap into sentiment trends and insights, and harness the testimonials of happy patients to fuel growth. It integrates with your PMS to simplify your patient feedback loop with automatic review and survey invite text messages. By giving you actionable insights into patient satisfaction, you can adapt and improve the care you provide. Ultimately Swell empowers you to use reviews, stand out online and grow your practice Lær mer om Swell

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Yotpo is a leading eCommerce marketing platform with data-driven, integrated solutions for reviews, loyalty, SMS marketing, and more.
With Yotpo, you can understand what your customers are saying about your products and brand and gain actionable insights to make better business decisions. Using sentiment analysis and natural language processing, Yotpo breaks down customer feedback into powerful consumer data. Track changes over time to recognize trends in consumer preferences and satisfaction. Lær mer om Yotpo

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Transform into a truly customer-centric organization with Alchemer. Make the voice of the customer heard across every decision you make
Today, every organization collects customer feedback, but very few act on it. Alchemer, formerly SurveyGizmo, takes the voice of the customer out of dashboards and puts it into the hands of the people who can take immediate action. Alchemer is the only solution designed to help small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across every decision you make in every department. Lær mer om Alchemer

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive
Nicereply CX = The effortless way to champion customer experience Teams at companies like Microsoft, Lenovo, and Hubspot use Nicereply to: - collect immediate feedback - use one-click CSAT, CES & NPS surveys - measure feedback per agent, team, country, or the entire company - customize surveys in terms of branding, questions, and scales - increase survey response rates by 200% - benefit from multiple survey distribution options - choose from a variety of integrations & more Lær mer om Nicereply

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Automatiser kundetilfredsheten i løpet av minutter med maler klare til bruk. Prøv Pipefy gratis.
En plattform med alt du trenger for å oppnå enestående kundetilfredshet. Forbedre kundetilfredsheten og CSAT-poengsummen med Pipefy ved å standardisere arbeidsflyter, automatisere e-poster, strømlinjeforme kundeforespørsler og optimalisere rekrutteringsprosessen med en intuitiv, brukervennlig, og kodefri plattform. Prøv Pipefy gratis. Lær mer om Pipefy

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Increase customer satisfaction and build a strong, lasting online reputation that helps you stand out in your area with Broadly.
Increase customer satisfaction and build a strong, lasting online reputation. Broadly helps local businesses attract leads, connect with customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a responsive website, automated web chat, streamlined text and email communication, templated messages, flexible mobile payment options & more. Broadly makes it easy for customers to find you, work with you, and rave about you. Lær mer om Broadly

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Qualtrics Customer Experience makes it easy for companies to monitor, respond and improve every touchpoint along the customer journey.
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. Using multiple metrics, sentiment analysis and key driver analysis, our tools get you deeper into your customer¿s mindset and point the way to improvements that will generate lasting, happy customer relationships. Lær mer om Qualtrics CustomerXM

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Easily generate, monitor and market online reviews on the sites important to your business. Make reviews work for you.
The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Grade.us lets you: 1) automate getting more and better reviews on sites like Google, Facebook and industry-specific review sites; 2) recover unhappy customers before they write bad reviews; 3) monitor reviews across the Web so you always know what's being said about your brand; 4) automatically turn your best reviews into SEO-friendly Web and social media content to amplify your positive reputation. Lær mer om Grade.us

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Get answers fast with Nextiva Surveys, a custom online customer satisfaction software, to better understand audience.
Get answers fast with Nextiva Surveys, our online customer satisfaction software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of customers. Lær mer om Nextiva

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
AidaForm is a drag-and-drop tool for creating online registration and order forms, surveys and quizzes.
AidaForm is an online service that allows you to easily create online registration and order forms, surveys and quizzes. AidaForm supports Classic and Conversational form layouts, offers a modern responsive design and flexible customization. The gallery of ready-made templates includes more than 100 different forms for online sales, feedback collection, customer development and lead generation. Lær mer om AidaForm

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. Lær mer om Vivantio

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  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
NiceJob is the easiest way to increase customer satisfaction + create advocates. Like word of mouth only 1000x better. Try it free!
Never send a survey again while knowing exactly what your customers think about your business. NiceJob is the easiest way to increase customer satisfaction + create advocates by getting them to recommend your business to all their friends via online reviews and referrals. Like word of mouth only 1000x better. See who your biggest fans are, and quickly respond to customer satisfaction issues. No contracts, 14-day free trial, then just $75/month. Lær mer om NiceJob

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  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention.
ReviewTrackers empowers 175,000+ business locations to understand their customers better through advanced review and customer feedback technology. Our business solutions allow for analyzing, amplifying, and maximizing insights to accelerate business acquisition and improve retention while driving more authentic connections with customers. Lær mer om ReviewTrackers

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Genesys Cloud CX gjør kundeforhold enklere. Vi kobler sammen telefon, e-post og chat med ett verktøy for bedre kundekontakt
Genesys Cloud CX-plattform er neste generasjons skybaserte alt-i-ett-løsning for kundekontakt som hjelper deg med å både administrere og forstå samhandlinger mellom ulike kanaler. Gi dine ansatte et enkelt verktøy som håndterer all kommunikasjon, chat, e-post, tekstmeldinger og mer. Et intuitivt grensesnitt gjør plattformen enkel å bruke, uansett om du er en ansatt, leder eller IT-administrator. Ukentlige funksjonsutgivelser sikrer at du vil overgå kundenes forventninger både i dag og i fremtiden. Lær mer om Genesys Cloud CX

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Enterprise Customer Satisfaction Survey Software. Conduct CSAT surveys for actionable feedback! Close the loop with follow-up & alerts.
Customer Satisfaction Survey Software. Conduct CX surveys across the customer journey with insightful reporting and actionable feedback! Close the loop with shareable reports, dashboards, alerts and follow-up tools. Built in text & sentiment analysis. Merge your operational data and integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 50 languages. Lær mer om CheckMarket

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction.
Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction. Customize the customer satisfaction survey template as you see fit and share it with your target audience. No coding, guaranteed satisfaction! Lær mer om 123FormBuilder

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability.
CAPTERRA VISITORS: Get 30% Off Your First Month! Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more! Lær mer om GetMoreReviews

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Website optimization tools used by 300,000+ sites worldwide. Heatmaps, recordings, surveys, live chat, and more included in every plan.
Learn why your visitors aren’t converting and how you can grow sales and capture leads with Lucky Orange. Installation takes a few seconds and doesn’t require coding experience. With 10 tools for the price of one, Lucky Orange’s suite of conversion rate optimization tools includes Dynamic Heatmaps, Session Recordings, Live Chat & Live View, Visitor Profiles, Surveys, Announcements, Form Analytics, Conversion Funnels, and a Realtime Dashboard. Get started today with a 7-day free trial. Lær mer om Lucky Orange

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
Feedier is an intuitive platform that automatically collects real-time feedback, provides quantifiable insights and facilitates actions
Feedier is a B2B feedback management solution, tailored to improve your End-User Experience by centralizing all your direct and indirect feedback in one place. Our platform allows you to instantly detect dissatisfaction in your Customer Journeys, better understand it through comprehensive and intuitive reports, and then eliminate it to improve your satisfaction and retention rates. Lær mer om Feedier

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse
SmartSurvey is an online survey solution that helps anyone create surveys, collect data and analyse results.
With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey allows users to directly reach the people whose opinions matter the most, clients, partners, patients, students and suppliers. SmartSurvey specialises in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers. Lær mer om SmartSurvey

Funksjoner

  • Rapportering/analyse
  • Overvåking av klager
  • Undersøkelses-/meningsmålingsstyring
  • Sentimentanalyse
  • Multikanals kommunikasjon
  • Trendanalyse